Tan Kin Lian
Minister for Health Khaw Boon Wan suggested that some people can consider sending their elderly parents to a nursing home in Johor Bahru, where the cost is less than half of the cost in Singapore.
This created a big uproar. It attracted more than 300 comments in postings in The Online Citizen. Over 80% of the comments were strongly against the suggestion. Many of the comments were rude and abusive. They called the minister inappropriate names. I was shocked at this behaviour.
First, it was not necessary for people to give their views in a rude manner. They should show respect to the views of other people. I am not suggesting that a minister deserves more respect than any ordinary people. But he should not be given any less respect either.
Second, there is a strong perception that any suggestion by a minister will be implemented as government policy. If the reaction is likely to be irrational and negative, the government may decide that it is better not to engage the public. Surely, as citizens, we like to have the chance of giving our views before any decision is taken by the government leaders? Can we give our views in an objective manner, rather than behave badly?
Third, there seems to be a strong dislike and distrust of the government. This is unhealthy.
Survey
I wrote an article (https://docs.google.com/Doc?id=dcqjz7c8_97fcssgjgb&hl=en ) on this matter and carried out a survey. After three days, a total of 31 people responded to the survey. Here are the findings of the survey.
The respondents were asked to give their views to certain statements. The score is: 1=strongly disagree, 3=neutral, 5=strongly agree. The average score is calculated from tall the replies.
Minister’s suggestion
Here are the views on the nursing home suggestion by Mr. Khaw Boon Wan:
a) The minister is entitled to make the suggestion about using nursing homes in Johor Bahru: score = 3.00 (neutral)
b) It is insensitive for the minister to make this suggestion: score = 4.29 (moderately agree)
c) I lost my respect for the minster due to this insensitive remark: score = 3.66 (slightly agree)
It is clear that the majority of Singaporeans felt that the minister should not make this suggestion, and that the suggestion has somewhat diminished his standing among the people.
Views in TOC
Here are the views on the postings in The Online Citizen:
a) The strong reactions as reflected in the postings in the blogs are unwarranted: score = 2.94 (neutral)
b) The people posting views in The Online Citizen are an extreme lot and do not reflect the views of the general public: score 2.74 (somewhat disagree)
The findings suggest that the views posted in The Online Citizen do reflect the views of the general public. (But this is likely to be distorted as the commentators are likely to be the people participating in the survey).
Nearly half felt that the strong reactions are unwarranted, but the others disagree.
Policy process
Here are the views on the policy-making process of the Government:
a) The Singapore Government is not willing to listen to the views of the people, as they think that they know best: score = 4.48 (somewhat strongly agree)
b) The Members of Parliament fail in their duty to debate policies in Parliament: score: 4.29 (moderately agree)
c) The Feedback Panel has not achieved the goal of providing a channel for citizens to give their views to the Government: score 4.45 (somewhat strongly agree)
d) People are unhappy about their inability to influence the Government and get them to modify unpopular policies: score 4.45 (somewhat strongly agree)
It is clear that the respondents are unhappy with the policy making process in Singapore.
Climate for discussion
Here is the view on the climate for discussion:
a) We need to build a more positive and constructive climate for free discussion in Singapore: score = 4.68 (strongly agree)
This is the clearest finding of the survey. We need a constructive climate for free discussion in Singapore.
Be positive
I hope that Singaporeans can take a positive approach towards discussions affecting our future. We should keep an open mind and react objectively to any suggestion. If we are not sure, we should seek clarification, rather than jump to the wrong conclusion.
Whether we agree or disagree, let us give our views constructively and show respect to the views of other people. If we want the Government to listen to our views, we have to show that we are a mature and responsible people.
We should also be bold to give our views openly. We should not hide under anonymity and attack other people. If we are honest and constructive, we should not have to fear any adverse repercussion.
The Government has also got a lot to do to engage the people constructively and to change the unhealthy environment that they have built up over the years.
The author also blogs at: www.tankinlian.blogspot.com
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32) Andrew Chuah on February 20th, 2009 11.53 pm
can i deduce that you have not replied to the question ?
y / n ?
cheers
If govt is really genuine abt engaging netizens.They will not force ppl to come out into the open, instead they will deploy the brotherhud method and first strike a friendship and build on a relationship.Then that removes the incentive for anonymity.as it is way does this really deliver. Nothing
the more u want ppl to come out the more they will say no. Life is not so simple.you don’t jump and expect others to follow, not even if u sell it as the best thing since sliced bread
All netcitizens can be traced What u vote can be traced Using your
IP address Your IP address your home address can be given
with permission from operators. So be careful and think before talk
Ang mores on youtube also use nick even when their face is in the vids. There is a reason and purpose for nicks and anonymity.
aiyoyo
think its best all people live life happily (no pressure, low cost)
TKL the reason why some people have taken the rude route is because the garmen had provoked many people.
Have you been to meet the people session then you will know how tons of lies the MPs tell the poor and desperate people who seek all kinds of help.
The musclemen and MPs act as if they are the Lord of the flies.
When provocation had gone too far then one get the petrol light up case and we all know what is is.
The EElite and the ministers had been boasting that they are the scholars and they are the brainest and they are the fittest to serve the country.
The result is dismal. How much money did the genius of the genius lost for Temasek. Billions. Whose money?
To put it in simple terms the garmen had lost a lot of credibility.
What has the garmen done for the poor and starving retrenched workers?
I will be 69 in three months time and I sense very clearly that the garmen is scared of old folks asking the garmen for money.
I quit and I am now in Indochina. I would not be a beggar. I work as a professional jounalist and I volunteered. Why won’t the ministers volunteer. I believe in leadership by example.
Ministers pay. Why so high? People are provoked.
TKL sir, maybe you may like to just let people be.
I mean, if a person dislikes something, would it be fair to force him to make him like it? Even if to pretend he likes it?
As long as it is the truth, whatever it is, we have to respect that.
Would u marry a girl u don like?
like all things in life, yes, sometimes people do that too ;)
Hello TKL, you had written a balanced and enlightening article, and from all reading all your previous postings, I can now see why you were able to rise through the ranks and become the CEO of NTUC INCOME!
You were much more measured and rational in your opinions and views of many issues affecting Singapore and their livelihood, and are also relevant in your suggestions and solutions. I amy not agree with whatever you said, but I do respect you for your ABC views and suggestions:
A = Actionable
B = Balanced
C = Constructive
This, compared with many of the posters here who are probably and simply arguing and opposing for the sake of doing so without any substance or relevance. I hope you’ll not be discouraged by these irrelevant and irrational posters and continued sharing your thoughts and views here in TOC!
Cheers!
#47
Thank you for your clarification. The best way that you (or anybody else) can help me is help to communicate a positive interpretation of my views.
A positive person gives a positive interpretation of any message and passes it on. A negative person gives a negative (and often unfair) interpretation of the same message and attacks the message or the person.
Do not try to “advise” me to be what I am not. I already have too many well meaning and self appointed advisers telling me what to do.
#48, #58
I have not forgotten how the people in authority act unfairly against their rivals. This is why I accepted the invitation to speak in memory of J B Jeyaretnam and also to seek at the forum organised by the Singapore Democratic Party.
I took this actions against the advice of many of my friends to “stay away from trouble”. I do what I can to make my views known on such matters.
Even though I disagree with the unfair behavior of the people in authority, I do not think that it is necessary for the ordinary citizens to engage in venomous, personal attacks against ministers, especially those who are quite fair minded. We can bring our point across without behaving like “mini-terrorists”.
Hi #18
The story that you gave is very good. The key message is: “…. we have a right to anonymity, but we must also live by a code otherwise we are no better than animals.” These are wise words.
#44
Can you send an email to me at kinlian@gmail.com?
“A positive person gives a positive interpretation of any message and passes it on. A negative person gives a negative (and often unfair) interpretation of the same message and attacks the message or the person.”
Do not you think one gives life to the other. If you do not have black, how would you know the shade of white or vice versa.
Should positive comments only be mandated and monopolise the discussion of any subject matter to an extent of one sided picture being presented. Why would we need CPIB, police and soldiers if the world and our nation should always be viewed from a positive angle. While negative messages are hurting to the personal ego, wrong force applied in the form of institutional backing is even worst.
#64
Many Singaporeans have a negative mindset. It is probably the result of our education system.
If an idea has a 80% chance of success and 20% chance of failure, it is likely that the discussion will be on the 20%. After spending a lot of energy on this 20%, the likely outcome is “no good” – as this 20% cannot be solved. This is why most Singaporeans are not entrepreneurial.
If we focus on the 80%, we will get the courage to implement the change, and to find the way to make it succeed. This is the approach of the entrepreneur.
We do not need a 100% perfect solution. If we get 80% right, we will make a lot of profit or do a lot of good. We need a positive approach – to be able to make a change
There are a lot of diverse views posted on my article. I prefer to focus on those contributions that I agree with. I do not wish to argue with the others. I believe that the positive approach will get more people to see what “can be done” rather than “what cannot be done”.
One of my value is to be “positive”. I want to educate people about the power of positive thinking.
#35 zj
It is all right to have different views.
My approach is to have an open mind and to accept different views. I avoid making judgment on other people’s views. I avoid “disagreeing with them”. I just have a different view.
I prefer judgment to be made by many people giving their opinion. This is why I prefer to do the mini-surveys. I believe that the views of many people are better than one person.
I respect the views of other people and are generally guided by the collective views of the people who are most affected by the decision. I consider this to be a “fair approach”.
I also respect the right of the person who is in charge, to make the final decision. I prefer that this decision should be made after getting the views of the people who are affected.
This is the democratic process .. which has its strengths. It is quite unfortunate that the democratic process has been weakened in Singapore over the past 30 years. I hope to be able to contribute towards the rebuilding of this process, through educating people about their rights and responsibilities.
Dear TKL,
You views and points are very valid. Though I agree with you on the point of having a positive outlook, I also believe that it is just as important to adopt a critical stance as it is very often that one progresses through criticisms, especially creativity.
Criticisms can often be misconstrued as negativity when the views come across as being too critical in the mind of the subject.
Just my $0.02 worth.
Dear #61 Mr Tan Kin Lian,
It is good that you now realize that I only have good intentions towards you (for the sake of Singapore).
You rejected any further friendly advice from me. I respect your wish and henceforth I will desist from offering any more of my specific input to you. However, as a netizen, I reserve my right to comment on any issue which may be of interest to me. So sometimes my comments may still be directed at you, but they will be co-incidental and opportunistic in nature only.
So, in that spirit, I will make 2 further points:
(1) There are such things called FACTS. Not everything can be interpreted in positive or negative ways. If helping you means helping to put a positive spin on everything that you say, I think it is against our integrity to help you that way. We, netizens of integrity, will not say anything against our conscience or anything we believe is untrue.
The important thing is not whether you are a positive person or a negative person. The important thing is to respect the truth and always strive to get nearer and nearer to it, day after day.
(2) You do not want people to advise you to be something you are not. But I think a leader should be humble enough to acknowledge that he does not know everything and is willing to entertain the possibility that he may be wrong or mistaken and change accordingly. He should remain teachable throughout his life. He cannot be fixed in his ways.
Thank you for listening. Best wishes!
65) Tan Kin Lian on February 22nd, 2009 7.40 pm
Very valid of your explanation on the entrepreneurial part and the education system. I think they know it, albeit a little late in trying to rectify matters. But still better be late then never.
I agree we need a positive approach. I also believe that Singaporeans are not unreasonable and they need the necessary space so denied to them all this while in the mainstream sphere to show their true feeling, however rude it may be interpreted.
The denial of true participation in any national decision making via a truly democratic process will always result in pent-up feeling sometimes wrongly directed towards good decent ministers who happen to be categorised as coming from the same stifling system.
I do not think this notion will go away soon given the more common understanding of an educated force that freedom exercised correctly far outweight the costs of a restrictive system exercised wrongly. Hereby sir, I always stand to be corrected.
#66 TKL
Thanks for responding to my comments.
Although i share ur views on most occassions. I am wondering whether the mini survey is the best approach you can use to convey what people are thinking andd need. and ultimately come up with the ‘best’ decision.
what i notice is that survey esp yours compiled every respondent survey into a total number that is eventually use for explaning what plp r thinking. it does seems systematic and making valid inferences easy, yet it seems very general.
For example, though we may share similar views on an issue in general, doesnt mean we will share the same feeling, ideas and behave towards it in similar ways. Mini survey r too general to represent the subtle details of what a person is experiencing. as surveys r akin to what the researcher is keen to examine what plp r thinking abt certain issue, it inevitable that there are the presence of researchers’ belief and values involved in conducting this survey. at worst, it may even work as a self-fulfilling prophecy for the researcher.
Do you think an in-depth probing (on a respondent’s ratings) is essential for better conclusion in addition to your survey?
also, it better allows readers to see and understand how plp think and feel in details abt issues.
with regards to this particular sentence of urs:
“This is the democratic process .. which has its strengths. It is quite unfortunate that the democratic process has been weakened in Singapore over the past 30 years. I hope to be able to contribute towards the rebuilding of this process, through educating people about their rights and responsibilities.”
i was watching the two part movie abt che guevera by benecio del toro.
this sentence of urs leave me alot to think abt in relation to the part 2 of the movie.
che guevera was idealistic and he wans to eradicate the oppression and inequality on ordinary folks by the elites. He successfully revolt against the cuban govt (at that time) with fellow passionate men as well as the help of the oridinary cuban citizens. (though he haf to kill at times, yet he shows compassion to the enemy soliders when captured (even providing medical care, food as well as explaining to the POWs abt his revolution, thus gathering support and releasing them to go back home with their families) esp the citizens.)
Despite his ideals and compassion for all mankind, he was eventually captured and kill by the bolivian govt (another revolution). a main reason is that he didnt gather the support of bolivians like he got from the cubans. despite his compassion for the plp there, they were afraid and/or sceptical to help them whole-heartedly. the bolivians are aware of their ‘plight’ and understand why che guevera is fighting. it may be eaay to label them as coward or un-daring to try, yet these bolivians haf their own personal reasons for not helping even tot they aware of their ‘plight’.
Not meant to say sgporeans r totally similar to bolivians, i just hope to relate both contexts. i personally do agree w u that our democratic process r weaken along the yrs. our first-world statue did create lots of social consequences – a price to ‘pay’. and despite listening to so many complains abt the govt, there aiant any differences aft many elections. it seems its not sgporeans r not willing to change, but there r personal reasons s to what hold them back. for example, plp who wans to quit their ‘unsatisfactory’ job dun just look at salary. there are many inter-relating factors that holds a person back too.
just wan to koe, to wat extent and ways r u gg to bring forward your ideals (as wht you mentioned in that sentence) to sgpoeans and gather support if democracy is to be enhanced?
#zy (#71)
Send an email to me at kinlian@gmail.com
Agree with TKL about the 20% (maybe even lesser) are negative. Whenever someone proposes an idea. my mind quickly tries to answer the following questions:
1. What is the purpose?
2. Is it the right time to implement
3. And most important HOW can it be done?
The negative group will possibly unconsciously (maybe education system??) tried to answer the question “How it cannot be done?” I have used the pointers above and it worked for me over the years. Feel free to adopt these pointers and you will be able to realise the potential in you.
In a democratic country, everyone is allowed to express their views right! Harsh or soft…Well, we are just expressing it thru TOC. In other countries, they strike. & so on..Compared to that is a a very very soft…If you say this is harsh, what do you say about people who strike?Here people are expressing their opinions (angrily) in tOC, cause they have no other outlet…Dont think you should tell them to stop venting out their anger…by the way do u think the govt will listen to what we are saying in TOC?Hmm….I dont know..if they can take this in a positive & understanding manner it will be good for s’poreans. And Iam sure people in TOC will give kudos if govt does that. If not we can only rant in TOC..so please dont tell us not to even do that….
i agree on 1 point. give objective critics (suggestion is even better), don’t insult. it’s discouraging everybody else from listening to you. what’s for any sane person listen to you if what they would hear is insult.
I think that while we should not deviate from the issue at hand into personal attacks and insults; we should not expect the polar opposite as the norm – that all communication have be respectful and polite before any exchange can actually take place. Let’s not be overly sensitive and delicate – political debates are hardly the realm of ‘sugar and spice and everything nice’.
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I think that cheaper nursing homes overseas should be an option explored by the private sector instead of being spear-headed by our Health Minister. I think that as a minister Khaw should be aware that he represents the government, and that his words will be, rightly or wrongly, perceived as government policy inclinations.
Unless I am mistaken, Khaw himself had said strong words publicly condemning the lack of filial piety. For the same man to broach on the topic of not only sending one’s parents to a home for elderly, but a home that is in another country, is very inappropriate and borders on hypocrisy. Is it then surprising that Singaporeans take him to task?
Agree it would be better another messenger deliver his message. But then our leaders are tough-minded and not known to shirk responsibilies to make unpopular polices for overall good of the country. This is the modus operandi of the our leaders for many years which had brought peace, progress and prosperity to the people and country. Isn’t this so?
I disagree with the notion that the government is ‘tough-minded’ when it makes policies that goes against the public consensus.
It is a sign of toughness if and only if there are real, significant political price to pay for unpopular decisions. So far the government has been able circumvented such consequences because they are willing and able to bend and break rules to run elections with an obvious bias in their favor.
Peace, prosperity and progress in good times are credited to our leaders’ ability and greatness; but in these difficult period losses are blamed on global climate and presented as inevitable. Are our leaders shirking their responsibilities?
Dear TKL,
After reading or eye balling over 70 postings here over the last 5 days, I can no longer resist the urge to give my take.
1. Just like you I select my choice of words when blogging. I will stay civil and absolutely avoid the use of vulgarities. This does not mean that I will not be forceful and firm, depending on the feelings I have for an issue, but again never abusive. But that’s you and me.
While not at all condoning abusive language, I do accept the reality that there are many men-in-the street and in the kopitiams who have strong views, frustrations and even anger about their living environment and government policies. That’s the way they know how to express themselves verbally and in writing, perhaps because also of a lower language proficiency. Their words may not be refined but they are being true to their feelings. Their writing skills can improve with training but most will not be signing for courses anytime soon. So people and the govt, like it or not, ought to listen between the lines rather than focus just on the language. Once again I’m not defending them but rather I understand human behaviour and it takes all kinds o people to make the world. And they each have one vote. These same people will also most likely be putting their mouths where their voting papers are. We cannot, like the ostrich with its head in the sands, pretend all’s well and sanitized. But I believe your comment is well intentioned.
2. You lamented that “there is a strong perception that any suggestion by a minister will be implemented as government policy”. That is not without reason. It’s like “no smoke without fire” and people have seen so many water-testing by ministers before policy implementations – examples: increase of GST to 7%, IRs, evening ERP, means testing for healthcare subsidies, organ trading, Serangoon Gardens foreign workers dormitory…. The list goes on. I am also not saying that all these are not good policies but that these have been seen to be pushed through despite strong opposing public views.
3. You said “there seems to be a strong dislike and distrust of the government. This is unhealthy.” I agree but your observation is not exactly fiction or myth, or without cause Yes, such feeling is unhealthy but then only the govt. can really fix it. The bloggers just react.
If people are unhappy, and they express that strongly and firmly, there is nothing wrong about doing that. Why is it not civil to disagree or not accept views and actions of ministers and politicians which they don’t like? They are put there by the people for the peopl.e The process here is not like a school debate – it is politics. The issues are real life ones and the people have the right to want solutions and favourable results. . You had played an instrumental role in mini-bonds petitions and had also expressed angst and frustrations forcefully in your speeches and blogs with the unresponsiveness and lack of support and empathy of the govt to the woes of investors. How about a fuller account of the losses of our 2 SWFs and the use of the President’s 2nd key?
You have publicly expressed your intentions to enter politics or some sort as an Alternative-Party person to the PAP. When you do, you too will be at the receiving end as an opposition person. PAP’s leaders have publicly declared that they will “fix” the opposition and not make life easy for them. They have matched words with actions. We saw the large number of PAP MPs trying to rough up Low TK recently in the Budget debate in Parliament on his remarks on the Job Credit scheme. Many bloggers have shown by their postings that they are “mature and responsible people”. That didn’t make the govt more responsive and listen up. It takes 2 to tango, but right now it seems the big partner is not doing much dancing.
Therefore, will your strategy on how you will relate to the ruling party work for you? Will they ever reciprocate and change to the people’s and your liking in your lifetime in politics? I’m sure your supporters and your voters-to-be will be interested to know.
This is one of the few times, I don’t agree with TKL.
The government is not responsive and has not been for a long time.
Their policies are not working.
Worse, we are at the receiving end of their single minded beliefs. They seemed to confuse form over substance.
As citizens, we have been obedient and look where it has led us to. Ministers telling us that we don’t have enough for retirement but they are reducing the interest rates on our CPF savings. This is one example.
The public cannot be blamed in this relationship when it sours.
The policies makers need to reflect on their own doings.
Firstly, I like to point out that the comments on this post so far as been polite and to the point without resorting to rudeness. It just comes to show that most people are not incapable of respectful discussion. They just need to be reminded of that they are ought to be courteous. Thank you TKL for doing just that.
Secondly, there are a quite a number of postings to say that the government has not been responsive to the people and the sediments on the ground. I don’t find myself very old, but as far as I can tell, this is the most responsive government we ever had. It is much better than the government of yesteryears under MM Lee. No disrespect intended, just that time, situation and people have changed.
Everyone expects changes, but one needs to realize that changes take time and effort. America and the European countries reached where they are now after centuries of struggles and sacrifices of the people for their nation. Our time has not come yet, for we have yet to have opposition leaders with strong values and the necessary charisma. Neither do our people have the strong belief that changes need to be made nor the courage to make the sacrifices. If you do not have a chance to vote because your GRC is walked over, don’t just lament about it. Show your support by donating to the political party of your choice or volunteering in their grassroot work. The Obama campaign is built on millions of small donations that make up a huge war chest for him to win the election.
Lastly, everyone has the right to criticize. But criticism without constructive suggestions to improve or remedy the situation is usually not helpful. We should strive to use this platform to brainstorm ideas so that things can be improved, instead of merely complaining about things and then going away, feeling a false sense of achievement that you have done something about it.
Mr. Khwa Boon Wan is only providing information to the public that they are nursing homes in JB which is much cheaper than those in Singapore. He is not telling Singaporeans that they must send their parents to nursing homes in JB. With this knowledge it is up to the individual to decide what he wants to do. More information is not a bad thing.
,…agree… he is not saying must go JB.. he is just alerting us to options..if there are businessmen who want to build and customers who want to go why not??
W are all in a big ship in a stormy stormy sea whether we can pull through remains to be seen. It is too early to blame the captain and crew..wait and see how they pull us through as always… ….
Mr Tan,
I agree with you that we should not make personal attacks just because we dislike the suggestions that the minister made.
The crux of the matter as mentioned by some people earlier is that people in general are very disillusioned with the present lot of government ministers. They have lost respect for them and see them as arrogant and uncaring.
Ministers are often perceived to “talk down” to us. It’s often an “I know better than you” type of message that they try to put across. That probably upsets a lot of people and hence they get personal in their comments.
As for the personal attacks that I have read people write about you, I think you have been unfairly treated but salute you for continuing to stand up for what you believe in.
Dear fellow SinKaporean although I am a confirmed coward & quitter as I had pack up and left Paradise Island a while back to seek my fortune in England. I must say I had never miss Paradise Island even in my most difficult days in England. I started with nothing other then a few hundred dollar to get started and through hard work and preseverance I now lived very confortabily in Wentworth Estate. We can change our lives if we are prepared to take the risks and take the opportunities that present itself from time to time. God Bless.
We do not see HIM as a normal person, we see him as a MINISTER – the elite of all elite (since he is greatly paid)
We are not angry at HIM for making the comment, we are angry at a person of his status making such ludricrous comment.
I believe in your ~point of view~ “Respect other people’s views” BUT I also believe in NOT imposing your own view on others.
Willie Martin said “You have no right to impose your moral values on me!” – http://www.israelect.com/reference/WillieMartin/The%20Unfree%20%5BA%5D.htm
Anonymous: “He who tries to be moral is a true hypocrite, I am a sinner hence I will not stone you today”
As such, I hope everyone views are respected :)
Hurray PAP
And yes morality and ethics needs both the INTELLIGENCE to know what is right or wrong AND the HEART to truly feel what is wrong and what is right. As such I cannot tolarate those kepo ppl trying to look good in a pseudo-fairness system
if the govt are open to enagaging the citizens it would have at least make speaker corner more vibrant and not make it a white elephants. hong lim park should remain to remind future generations of singapore ” the sorrow ground for singapore democracy.”.
I’m experiencing a challenge with your rss feed . Don’t know why I am not able to subscribe to it. Is there anybody getting equivalent rss problem? Anyone who is aware of kindly respond. Thanks
We’ll get our techie guys to look at it. Thanks.
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