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MOM advises Employers and Workers on Better Management of Foreign Worker Disputes

MOM will be prosecuting Tipper Corporation for failing to pay the salaries of its workers on time.

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TheOnlineCitizen welcomes the following press release from Ministry of Manpower.  We will follow up on this MOM press release along with our special focus on the treatment of foreign workers this week.

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11 January 2009

Employers to Pay Salaries on Time; Provide Proper Accommodation and Upkeep
Workers to Report Arrears Early; Allow Time for Claims Resolution

MOM has been investigating into the salary claims and housing conditions of foreign workers of Tipper Corporation, Gates Offshore Pte Ltd and Goldrich Venture Pte Ltd.  MOM would like to provide an update on how these cases have been resolved, and to advise employers and workers in relation to such matters.

UPDATE ON CASES

Salary Arrears
2   The salary arrears of the 276 foreign workers from Gates Offshore and Goldrich Venture have been fully paid on 9 Jan 2009.

3   Similarly, 421 foreign workers under Tipper Corporation have accepted an offer to settle their salary arrears through instalments.  Some 160 of them received their first instalments on 9 Jan 2009.

4   MOM has also informed the workers that they can choose to return home, or to be placed on a list of foreign workers available to be hired by other employers.

5   MOM will be prosecuting Tipper Corporation for failing to pay the salaries of its workers on time.  Similar action will be considered for Gates Offshore and Goldrich Venture once investigation is completed.

6   MOM will also be prosecuting Tipper Corporation, and its two sub-contractors, S1 Engineering and UPNB, for their involvement in the illegal deployment of foreign workers hired by Tipper, to other companies.  This is an offence under the Employment of Foreign Manpower Act.

7   All five companies under investigation have been barred from hiring new foreign workers.

Accommodation & Medical Care
8   In November 2008, as part of MOM’s routine inspections of foreign workers’ accommodation, the dormitory used by Gates Offshore and Goldrich Venture at 468 Tagore Industrial Avenue was checked and found to be non-compliant.  The dormitory operator was told to cease operation or to obtain the necessary regulatory approvals.  The employers were warned and ordered to relocate their workers to an approved dormitory.  As a result, more than 50% of the workers had already been relocated by 15 Dec 2008.  The remaining workers have until 21 Jan 09 to move out, failing which prosecution action will be initiated against their employers.

9   MOM is currently investigating allegations that Gates Offshore and Goldrich Venture failed to provide medical care to workers who reported sick.

ADVISORY

Employers
10   MOM will not hesitate to take action under the Employment Act (EA) or the Employment of Foreign Manpower Act (EFMA) against employers who fail to pay salaries on time, or fail to upkeep and maintain the foreign workers they have brought in.

11  Failure to pay salaries on time is an offence under the Employment of Foreign Manpower Act.  Employers who fail to pay their employees could be fined up to $5,000 or to imprisonment for a term not exceeding 6 months or to both.  If necessary, MOM will pursue prosecution action against the companies, their owners and the directors, even if the salaries are eventually paid up.

12  Employers who fail to upkeep and maintain their foreign workers, including providing acceptable housing and appropriate medical care, will be prosecuted under the Employment of Foreign Manpower Act.  Errant employers can be charged and fined up to a maximum of $5,000 with respect to inadequate upkeep and maintenance of each foreign worker.

Workers
13   Workers are strongly advised to report any instances of salary arrears early, before the arrears accumulate.  This will help facilitate quicker resolution of the problem, before it escalates.

14   Upon receiving any report of salary arrears, MOM will in the first instance explore if the parties can arrive at a mutually acceptable settlement.  In most cases, this has proven to be an effective approach, resulting in a high rate of recovery of arrears and serve to protect the interest of the workers.  However, the process cannot be immediate and will take some time.  This is because the employer may be facing a cash flow problem, which is heightened during an economic downturn.  Time will be therefore be needed for an orderly resolution of the dispute.

15  Workers are assured that MOM is committed to seek a fair resolution to their dispute.  They should refrain from taking matters into their own hand, but work within the framework under Singapore’s labour laws.

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Indonesia

Miss Universe cuts ties with Indonesia chapter after harassment allegations

The Miss Universe Organization severs ties with Indonesia franchise due to harassment claims. Malaysia edition canceled.

Women allege body checks before pageant. Investigation launched. Safety prioritized.

Indonesia winner to compete in November finale. Height requirement controversy.

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WASHINGTON, UNITED STATES — The Miss Universe Organization has cut ties with its Indonesia franchise, it announced days after allegations of sexual harassment, and will cancel an upcoming Malaysia edition.

In the complaint, more than a half dozen women said all 30 finalists for Miss Universe Indonesia were unexpectedly asked to strip for a supposed body check for scars and cellulite two days before the pageant’s crowning ceremony in Jakarta.

Their lawyer said Tuesday that five of the women had their pictures taken.

“In light of what we have learned took place at Miss Universe Indonesia, it has become clear that this franchise has not lived up to our brand standards, ethics, or expectations,” the US-based Miss Universe Organization posted Saturday night on social media site X, formerly known as Twitter.

It said that it had “decided to terminate the relationship with its current franchise in Indonesia, PT Capella Swastika Karya, and its National Director, Poppy Capella.”

It thanked the contestants for their bravery in coming forward and added that “providing a safe place for women” was the organization’s priority.

Jakarta police spokesman Trunoyudo Wisnu Andiko said Tuesday that an investigation into the women’s complaint has been launched.

The Indonesia franchise also holds the license for Miss Universe Malaysia, where there will no longer be a competition this year, according to the New York-based parent organizer.

In a lengthy statement posted to Instagram, Indonesia franchise director Capella denied involvement in any body checks.

“I, as the National Director and as the owner of the Miss Universe Indonesia license, was not involved at all and have never known, ordered, requested or allowed anyone who played a role and participated in the process of organizing Miss Universe Indonesia 2023 to commit violence or sexual harassment through body checking,” she wrote.

She added that she is against “any form of violence or sexual harassment.”

The Jakarta competition was held from 29 July to 3 August to choose Indonesia’s representative to the 2023 Miss Universe contest, and was won by Fabienne Nicole Groeneveld.

Miss Universe said it would make arrangements for her to compete in the finale, scheduled for November in El Salvador.

This year’s Indonesia pageant also came under fire for announcing a “significant change in this (year’s) competition guidelines” with the elimination of its minimum height requirement after it had crowned a winner.

In its statement, the Miss Universe Organization said it wanted to “make it extremely clear that there are no measurements such as height, weight, or body dimensions required to join a Miss Universe pageant worldwide.”

— AFP

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Malaysia

A Perodua service centre in Kuantan, Malaysia went viral for its strict dress code, Perodua responds

A dress code for vehicle servicing? A Malaysian car brand’s service centre dress code signage has puzzled netizens, raising queries about the need for attire rules during a routine service.

The manufacturer responded with an official statement after a flurry of comments, seeking to clarify and apologize.

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MALAYSIA: A dress code signage positioned at a service centre belonging to a prominent Malaysian car brand has sparked bewilderment among Malaysian netizens, who question the necessity of adhering to attire guidelines for a simple vehicle servicing.

The signage explicitly delineates clothing items that are deemed unsuitable, including sleeveless tops, short skirts, abbreviated pants, and distressed jeans.

The car manufacturer swiftly found itself flooded with comments from both inquisitive and irked Malaysian netizens. This surge in online activity prompted the company to issue an official statement aimed at clarifying the situation and extending an apology.

In a post that gained significant traction on the social media platform, politician Quek Tai Seong of Pahang State, Malaysia, shared an image to Facebook on Monday (7 Aug).

The image showcased a dress code sign prominently displayed at a Perodua Service Centre in Kuantan. Within the post, Quek posed the question: “Is this dress code applicable nationwide, or is it specific to this branch?”

The signage reads, “All customers dealing with Perodua Service Kuantan 1, Semambu, are requested to dress modestly and appropriately.”

Adding visual clarity to these guidelines, the sign features illustrative graphics that explicitly outline clothing items deemed unacceptable, including sleeveless tops, short skirts, short pants, and ripped jeans.

Delineating the specifics of the dress code, the signage stipulates that male visitors are expected to don shirts accompanied by neckties, opt for long pants, and wear closed shoes.

Conversely, female visitors are advised to don long-sleeved shirts, full-length skirts, and closed-toe footwear.

Perodua’s dress code sparks online uproar

Following the rapid spread of the post, Perodua’s official Facebook page found itself inundated with comments from both intrigued and frustrated Malaysian netizens, all seeking clarifications about the newly surfaced dress code policy.

Amidst the flurry of comments, numerous incensed netizens posed pointed questions such as, “What is the rationale behind the introduction of such regulations by the management? We demand an explanation.”

Another netizen expressed their dissatisfaction, arguing against the necessity of the rule and urging Perodua to take inspiration from the practices of other 4S (Sales, Service, Spare Parts, and Survey) automotive dealerships.

A concerned Facebook user chimed in, advocating for a more lenient stance, asserting that attempting to dictate customers’ clothing choices might not be in the company’s best interest.

Someone also commented in an angry tone, “Oi what is this? Going there for car service, not interview or working, right.”

As the discourse unfolded, it became evident that while some inquiries carried genuine weight, others chose to inject humor into the situation, playfully remarking, “If I wanted to buy a Myvi, I should buy or rent a formal attire first.”

“I sell economy rice at a hawker centre, I have never worn a long sleeve shirt and a tie… I guess I will not buy a Perodua car then.”

“I guess they will not serve those who wear short pants.”

Perodua addresses dress code controversy

As reported by Chinese media outlet Sin Chew Daily News, the manager of Kuantan’s Perodua Service Centre had acknowledged that the images on the dress code signage were misleading.

In response, the manager divulged that discussions had transpired with the head office, leading to the prompt removal of the signage to prevent any further misconceptions.

The manager clarifies, “We do encourage visitors to adhere to the dress etiquette, but we won’t go to the extent of restricting their choice of attire.”

He also revealed that currently, no complaints have been directly received from the public.

However, feedback from certain customers was relayed through Perodua’s agents.

Perodua also released an official statement by chief operating officer JK Rozman Jaffar on Wednesday (9 Aug) regarding the dress code on their official Facebook page.

The statement stated the dress code etiquette is not aligned with their official guidelines and they are currently conducting an official investigation on the matter followed by corrective measures to avoid the same incident from happening.

Perodua also extends its apologies for any inconvenience caused.

 

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