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Cleaner estates? Consider paying more, says minister

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Andrew Loh

The penny has finally dropped.

The Senior Minister of State for National Development says if residents wanted “more frequent washings” to keep their estates cleaner, “residents may have to consider the trade-off of paying more in fees.” (Channelnewsasia)

Speaking at a community event on Sunday, Ms Grace Fu gave her views about the recent Town Council Management Report (TCMR) which was conducted by the Housing and Development Board. The 16 town councils in Singapore were assessed in six areas of competence.

The report ranked opposition-run town councils in Potong Pasir and Hougang at the bottom, while those in Tanjong Pagar GRC and Ang Mo Kio GRC were the best-managed. Town councils run by the People’s Action Party all fared better than the two in the opposition wards.

Ms Fu, however, reiterated the point she had made last year – that the report is not a ranking exercise. She explained that it instead “should act as talking points between residents and the management.”

She gave as an example the cleanliness report. If residents were satisfied with the ranking in this area, then nothing further needed to be done by the town councils. However, if residents were not satisfied, and wanted more washings to be done, they would have to consider paying more for this.

Referring to questions raised about the objectivity of the report, she said the “six-month assessment was carried out objectively and data collected for half of the indicators (lift performance and S&CC arrears management) came from the town councils themselves.” (Channelnewsasia)

To Mr Gerald Giam, however, the TCMR report failed on several counts. “Does the TCMR reflect residents’ concerns about the way their TCs are managed?” he asked on his blog. “Were they even consulted on the report? Apparently not. Why not judge the TCs on how low their S&CC charges are and their value for money? Why were TC investments dropped from the evaluation criteria at the eleventh hour?”

As a member of the Workers’ Party who has participated in his party’s walkabouts the last several months, Mr Giam related the concerns which residents, including those in PAP wards, he met have voiced to him. These include “concerns over rising S&CC, broken promises and delays in lift upgrading, poorly designed covered walkways and footpaths, and the squandering of sinking funds due to ill-advised investments.”

He also questioned the necessity and motivation of the report. “If they [residents] feel that their MPs are not performing,’ he said, “they would have voted them out long ago. But the two opposition MPs have been returned to office again and again for the last 18 to 25 years–longer than any other PAP MPs save one.”

On 28 February 2008, the PAP town councils announced that they would not be raising Service and Conservancy charges (S&CC). Three months later, on 5 May, PAP-run Aljunied GRC Town Council said it “will consider raising the conservancy charges for the dirtiest precincts to cover the extra work that goes into maintaining them.” But five days after this was reported by the media, it changed its mind and said it would not be raising charges after criticisms were raised on the Internet.

Ms Cynthia Phua, an MP for the area, had proposed introducing an index which would tie the S&CC to the cleanliness of the estate. “I mentioned that the litter index and conservancy charges can be linked in terms of dollar amount because there will be an increased cost to cleaning dirtier estates,” she told the Straits Times. “However, that does not mean that the Aljunied Town Council intends to link them.”

She added that her town council had never had the intention of “punishing the residents with higher conservancy charges”.

However, her “town council would tie conservancy charges to the index only if it found an objective measure of cleanliness.”

This would be in line with what Ms Fu said with regards to the TCMR report – that if residents were dissatisfied with the level of cleanliness, they would have to consider paying higher maintenance fees, namely S&C charges.

As I asked in an earlier article, is one of the objectives of the TCMR to help PAP-run town councils justify charging residents higher S&CC, which Aljunied GRC tried to do in 2008 but failed to?

After all, Ms Phua had wanted to introduce an index which would link S&C fees to cleanliness of the estate, and Ms Fu reiterating the same on Sunday.

And now we have exactly that – a TCMR report which would be used to justify any increase in fees.

The last time PAP town councils raised S&C charges was in 2004, according to this Channelnewsasia report.**

[The 14 PAP town councils have collectively $2 billion in sinking funds, as reported by The Online Citizen in March 2010. See link below.]

** Jurong and Aljunied town councils raised S&C charges in April 2010. See here.

———

Read TOC’s earlier articles about S&CC charges:

Taking the easy way out?

A confused Aljunied GRC MP?

$2 billion in PAP town councils’ sinking funds but need to increase fees?

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Indonesia

Miss Universe cuts ties with Indonesia chapter after harassment allegations

The Miss Universe Organization severs ties with Indonesia franchise due to harassment claims. Malaysia edition canceled.

Women allege body checks before pageant. Investigation launched. Safety prioritized.

Indonesia winner to compete in November finale. Height requirement controversy.

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WASHINGTON, UNITED STATES — The Miss Universe Organization has cut ties with its Indonesia franchise, it announced days after allegations of sexual harassment, and will cancel an upcoming Malaysia edition.

In the complaint, more than a half dozen women said all 30 finalists for Miss Universe Indonesia were unexpectedly asked to strip for a supposed body check for scars and cellulite two days before the pageant’s crowning ceremony in Jakarta.

Their lawyer said Tuesday that five of the women had their pictures taken.

“In light of what we have learned took place at Miss Universe Indonesia, it has become clear that this franchise has not lived up to our brand standards, ethics, or expectations,” the US-based Miss Universe Organization posted Saturday night on social media site X, formerly known as Twitter.

It said that it had “decided to terminate the relationship with its current franchise in Indonesia, PT Capella Swastika Karya, and its National Director, Poppy Capella.”

It thanked the contestants for their bravery in coming forward and added that “providing a safe place for women” was the organization’s priority.

Jakarta police spokesman Trunoyudo Wisnu Andiko said Tuesday that an investigation into the women’s complaint has been launched.

The Indonesia franchise also holds the license for Miss Universe Malaysia, where there will no longer be a competition this year, according to the New York-based parent organizer.

In a lengthy statement posted to Instagram, Indonesia franchise director Capella denied involvement in any body checks.

“I, as the National Director and as the owner of the Miss Universe Indonesia license, was not involved at all and have never known, ordered, requested or allowed anyone who played a role and participated in the process of organizing Miss Universe Indonesia 2023 to commit violence or sexual harassment through body checking,” she wrote.

She added that she is against “any form of violence or sexual harassment.”

The Jakarta competition was held from 29 July to 3 August to choose Indonesia’s representative to the 2023 Miss Universe contest, and was won by Fabienne Nicole Groeneveld.

Miss Universe said it would make arrangements for her to compete in the finale, scheduled for November in El Salvador.

This year’s Indonesia pageant also came under fire for announcing a “significant change in this (year’s) competition guidelines” with the elimination of its minimum height requirement after it had crowned a winner.

In its statement, the Miss Universe Organization said it wanted to “make it extremely clear that there are no measurements such as height, weight, or body dimensions required to join a Miss Universe pageant worldwide.”

— AFP

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Malaysia

A Perodua service centre in Kuantan, Malaysia went viral for its strict dress code, Perodua responds

A dress code for vehicle servicing? A Malaysian car brand’s service centre dress code signage has puzzled netizens, raising queries about the need for attire rules during a routine service.

The manufacturer responded with an official statement after a flurry of comments, seeking to clarify and apologize.

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MALAYSIA: A dress code signage positioned at a service centre belonging to a prominent Malaysian car brand has sparked bewilderment among Malaysian netizens, who question the necessity of adhering to attire guidelines for a simple vehicle servicing.

The signage explicitly delineates clothing items that are deemed unsuitable, including sleeveless tops, short skirts, abbreviated pants, and distressed jeans.

The car manufacturer swiftly found itself flooded with comments from both inquisitive and irked Malaysian netizens. This surge in online activity prompted the company to issue an official statement aimed at clarifying the situation and extending an apology.

In a post that gained significant traction on the social media platform, politician Quek Tai Seong of Pahang State, Malaysia, shared an image to Facebook on Monday (7 Aug).

The image showcased a dress code sign prominently displayed at a Perodua Service Centre in Kuantan. Within the post, Quek posed the question: “Is this dress code applicable nationwide, or is it specific to this branch?”

The signage reads, “All customers dealing with Perodua Service Kuantan 1, Semambu, are requested to dress modestly and appropriately.”

Adding visual clarity to these guidelines, the sign features illustrative graphics that explicitly outline clothing items deemed unacceptable, including sleeveless tops, short skirts, short pants, and ripped jeans.

Delineating the specifics of the dress code, the signage stipulates that male visitors are expected to don shirts accompanied by neckties, opt for long pants, and wear closed shoes.

Conversely, female visitors are advised to don long-sleeved shirts, full-length skirts, and closed-toe footwear.

Perodua’s dress code sparks online uproar

Following the rapid spread of the post, Perodua’s official Facebook page found itself inundated with comments from both intrigued and frustrated Malaysian netizens, all seeking clarifications about the newly surfaced dress code policy.

Amidst the flurry of comments, numerous incensed netizens posed pointed questions such as, “What is the rationale behind the introduction of such regulations by the management? We demand an explanation.”

Another netizen expressed their dissatisfaction, arguing against the necessity of the rule and urging Perodua to take inspiration from the practices of other 4S (Sales, Service, Spare Parts, and Survey) automotive dealerships.

A concerned Facebook user chimed in, advocating for a more lenient stance, asserting that attempting to dictate customers’ clothing choices might not be in the company’s best interest.

Someone also commented in an angry tone, “Oi what is this? Going there for car service, not interview or working, right.”

As the discourse unfolded, it became evident that while some inquiries carried genuine weight, others chose to inject humor into the situation, playfully remarking, “If I wanted to buy a Myvi, I should buy or rent a formal attire first.”

“I sell economy rice at a hawker centre, I have never worn a long sleeve shirt and a tie… I guess I will not buy a Perodua car then.”

“I guess they will not serve those who wear short pants.”

Perodua addresses dress code controversy

As reported by Chinese media outlet Sin Chew Daily News, the manager of Kuantan’s Perodua Service Centre had acknowledged that the images on the dress code signage were misleading.

In response, the manager divulged that discussions had transpired with the head office, leading to the prompt removal of the signage to prevent any further misconceptions.

The manager clarifies, “We do encourage visitors to adhere to the dress etiquette, but we won’t go to the extent of restricting their choice of attire.”

He also revealed that currently, no complaints have been directly received from the public.

However, feedback from certain customers was relayed through Perodua’s agents.

Perodua also released an official statement by chief operating officer JK Rozman Jaffar on Wednesday (9 Aug) regarding the dress code on their official Facebook page.

The statement stated the dress code etiquette is not aligned with their official guidelines and they are currently conducting an official investigation on the matter followed by corrective measures to avoid the same incident from happening.

Perodua also extends its apologies for any inconvenience caused.

 

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