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Enhancements to SGSecure app for better emergency preparedness

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The Government has announced the enhancements to the SGSecure app as part of the Emergency Preparedness (EP) Day and SGSecure outreach, held at Teck Ghee constituency on Sunday morning (19 March).
Guest of Honour Prime Minister Lee Hsien Loong encouraged the download of the SGSecure app as being one practical way for residents to be prepared in the event of a crisis.
The SGSecure App is a one-stop portal for the public to download useful counter-terrorism information and receive alerts in the event of major emergencies in Singapore, and it has been enhanced with two new features:

  1. Subscribers can now configure the app to receive customised alerts on emergency incidents by keying in postal codes of specific places, such as homes, schools and offices. The SGSecure app will then notify users of emergency incidents near their chosen locations.
  2. Subscribers of the app will receive news alerts from Channel NewsAsia on terrorist attacks and related incidents in regions around the world.

Users can download the SGSecure app for free from Google Play and iOS App Store. The enhanced features will be reflected once existing SGSecure app users update their mobile apps.

photo: gov.sg

photo: gov.sg

PM Lee also noted at the event, the need for psychological first aid. He announced the formation of ‘Human Emergency Assistance and Response Team’ (HEART), which consists of psychologists and counsellors from the Home Team, the Ministry of Social and Family Development, and the Institute of Mental Health.
HEART teams will be deployed to equip grassroots leaders and volunteers with skills and knowledge to aid residents in overcoming psychological trauma associated with terrorist attacks. HEART teams, together with grassroots leaders and volunteers, will then reach out to the community before, during, and after a terror incident to provide psychological first aid and support affected individuals and families.
For the residents, PM Lee also urged them to acquire life-saving skills, such as how to perform cardio-pulmonary resuscitation (CPR) and use an Automated External Defibrillator (AED) to help immediately resuscitate family members and neighbours when needed.
The Senior Minister of State for Home Affairs Desmond Lee has also urged more people to download and use the SCDF’s myResponder mobile app, an app to alert its users if there is a report of somebody has a cardiac arrest nearby.

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WMP raises over S$1,600 in a day to help struggling family clear outstanding water bill

Workers Make Possible (WMP) raised over S$1,600 in a single day to assist a struggling family living in a rental flat. The family’s water supply was reduced due to an outstanding S$900 bill. The mother has been severely ill for months, unable to work, leaving her husband, who earns less than S$2,000 per month after CPF deductions, as the sole breadwinner.

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SINGAPORE: A struggling family living in a rental flat had their water supply reduced on 1 October, as revealed in an Instagram post by the workers’ rights advocacy group, Workers Make Possible (WMP).

In an effort to ease the family’s burden, a fundraiser was launched. By the evening of 1 October, S$1,620 had been raised.

Of this amount, S$1,200 was transferred to the family to fully clear their outstanding water bill and address other urgent expenses.

The family, which had been accumulating water bill arrears for several months, was informed by SP Group that their water supply would only be fully restored if they paid S$450 upfront—half of their total outstanding bill of S$900.

According to WMP, the mother of the family has been severely ill for months, leading to her inability to work.

As a result, her husband, who earns less than S$2,000 per month after CPF deductions, is the sole breadwinner for the family, which includes young children.

With the rising cost of living in Singapore, the family has struggled to manage household expenses, leading to unpaid bills, WMP shared in the post.

After contacting SP Group, the mother was told the water supply would resume if half of the arrears were paid. However, she could not afford the required S$450.

This situation occurs amid rising water prices in Singapore.

The government raised the price of water by 20 cents per cubic metre this year, with an additional increase of 30 cents planned for next year.

WMP argued that despite government subsidies, many low-income families continue to struggle to cover their basic utility bills.

“Subsidies offered by the government don’t come anywhere close to alleviating the struggles of poor families in paying these bills. PUB earned about $286 million in 2021,” WMP challenged.

To support the family, Workers Make Possible organised a fundraiser via PayNow. In a 5:30 pm update on 1 October, WMP announced that S$1,620 had been raised.

Of this amount, S$1,200 was sent to the family to clear their water bill, while the remaining S$420 will be used to assist a young warehouse worker struggling with illness and rent payments, WMP clarified.

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Fire breaks out at HDB Hub in Toa Payoh

A fire broke out today (2 October) around noon in the Basement 3 bin centre of HDB Hub at Toa Payoh Lorong 6. The Singapore Civil Defence Force quickly extinguished the fire and is conducting investigations. The building has resumed full operations, but the public is advised to avoid the loading and unloading bay in Basement 3.

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A fire broke out today (2 Ocrober), at approximately noon at HDB Hub, located at Toa Payoh Lorong 6.

According to a Facebook post on the official page of the Housing and Development Board (HDB), the fire originated in the Basement 3 bin centre of HDB Hub.

The Singapore Civil Defence Force (SCDF) was promptly activated and has since extinguished the fire.

Investigations into the cause are currently underway, with SCDF remaining on-site.

In light of the disruption caused by the incident, HDB has informed customers that they may experience longer wait times for appointments.

“Our foremost consideration is the safety of our staff, customers, and members of the public at HDB Hub,” stated HDB, “We thank the public for their patience.”

Reports indicate that three fire engines, a rescue vehicle, and two ambulances were deployed to the scene, with at least 10 firemen present to manage the situation.

An announcement made at approximately 2.05 pm confirmed that the building has resumed full operations; however, the public is advised to avoid the loading and unloading bay in Basement 3.

HDB Hub, the headquarters of the housing board, is situated adjacent to Toa Payoh MRT station and features retail spaces alongside an indoor plaza and a 33-storey office tower.

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