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Employer appeals for public donation for a hospital bill of over S$80,000 after domestic helper jumps off from dormitory

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An employer is seeking assistance in medical bills for the family’s domestic helper after she jumped from the fourth floor of the maid agency’s dormitory, following a failed attempt in self-harm by stabbing herself and banging her head against metal gate.

The helper from Myanmar, known as May Thu has survived after gone through multiple surgeries, but her employer has to now bear the hospital bill which is at more than S$80,000 and counting, coupled with additional daily charges.

The employer’s son, Goh Meng Huang took to his Facebook page on Wednesday (26 Aug) to describe the whole incident while appealing for public donations to ease their burden of hefty hospital bills.

According to Mr Goh, May Thu has been working as a foreign domestic helper in Singapore for two years since December 2017, and had her contract renewed in December last year.

She was planned to return to Myanmar for her three-months home leave in May, but was unable to return as intended because the flight was suspended due to ongoing COVID-19 pandemic.

“Initially, May Thu was confused as why she was unable to return to Myanmar. We approached her agent multiple times since early May 2020 to speak with her, which he counselled her that it was not within our control and hoped that she can remain patient until the airport is opened,” Mr Goh said.

He added that they also sent email to the Myanmar Embassy in Singapore to apply for “relief” flight For May Thu, but “sadly, we did not receive a reply since then”.

He went on to describe that one week before the day of incident, May Thu has requested to rest as her knees hurt.

Although the employer had brought her to seek for general practitioner, but she then complained the medication did not help after taking medication for one day and insisted to rest.

“We acceded to her request to rest and made arrangements with the maid agency for her to rest at their dormitory for a week from 10 August 2020 to 16 August 2020,” Mr Goh said.

However, on 16 Aug at about 10am, Mr Goh was told by the agent that “he was informed by the police that May Thu had jumped from the fourth floor of the maid agency’s dormitory.”

Mr Goh said, “According to the police, she tried to ‘stab herself, bang her head against the metal gate and eventually leaped off the 4th floor common corridor of her block’.

“We are saddened and dumbfounded. It is most likely the case that May Thu has become depressed. We cannot imagine how heart wrenching it was for her to have to wait months after months, only to be met with a postponement one after another.”

Describing the follow-up situation, Mr Goh said that the maid agency “has denied any fiscal responsibility”.

“Although May Thu leaped off from the agency’s dormitories, this is expected as May Thu is still our employee and we are her employer. Morality is another issue,” he wrote on his post.

As Myanmar Embassy has uploaded a passenger waiting list for relief flight, Mr Goh noted that May Thu has been placed at 310th on the list, and is expected to return to Myanmar in late September.

“We suspect that May Thu will likely to be placed on a relief flight in late September. However, given that she is now bedridden, we are unsure if she will able to board the flight,” he asserted.

Speaking about the hospital bill, Mr Goh mentioned that the current bill “stands at more than $80,000” and “is expected to keep growing” as the hospital currently is unable to provide an estimation of May Thu’s discharge date.

He continued, “My parents are both hawkers, selling yong tau foo. My brother is an office worker. I, myself, am a student. We do not have the ability to pay for this bill. We might need to hold back on some of the subsequent surgeries as we did not expect a bill of this size.”

Hence, he hoped that the member of public could help alleviate his family’s financial burden by donating via GoGetFunding website.

Responding to the media report that they have received insurance payout of $15,000, Mr Goh also clarified that “no money has been paid out”, given that “self-injury or harm whether sane or insane” are not covered under the policy, so the insurance company is unable to compensate any amount as per their fine print.

CDE urges employers to be more understanding toward their FWDs and communicate with them

On Tuesday (25 Aug), Centre for Domestic Employees (CDE) said on its Facebook page that it will not “speculate on the reasons that may have caused the foreign domestic worker (FDW) to jump off from the fourth floor” while the investigation is still ongoing.

“However, we are deeply concerned by this incident. CDE would like to urge our FDW friends not to do anything rash and put themselves in life-threatening situations.

“Remember your family is waiting for you back home. Should FDWs or employers need any advice or assistance in mediation, please reach out to CDE at our 24-hour helpline 1800 2255 233,” it said.

From their ground interactions with FDWs, CDA said it noted some of the FDWs experience stress at work, as well as worry about losing jobs in Singapore and their family members amid COVID-19 pandemic.

CDA therefore urged the employers to be “more understanding towards their FDWs”, and “communicate with them to find out how they are coping with work, as well as discuss any concerns together”.

Not only this, employers are also encouraged to share news article related about COVID-19 situation with the FDWs to keep them informed while ensuring that FDWs gets sufficient rest daily, time to exercise, and having proper nutrition.

If the employment relationships are not working out despite the best efforts of both parties, CDA said the employer should consider returning the FDW to the employment agency, instead of just terminating the work permit and repatriating them.

“This will assure the FDW that she has a chance in continuing to earn for her family and lessen her anxiety,” CDA added.

It continued, “Similarly, employment agencies can also share updated information about the current COVID-19 situation and flight restrictions (if any) to the FDWs.

“Everyone plays a part in supporting our FDWs to overcome this challenging period.”

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Pro-Palestine residents call for sanctions against Israel during meet-the-people session in Punggol-West

Pro-Palestinian supporters from Punggol West engaged MP Sun Xueling at a Meet-the-People Session, urging Singapore to consider sanctions against Israel amid the ongoing crisis that has claimed at least 42,000 Palestinian lives. While Sun highlighted Singapore’s S$17 million in humanitarian aid, residents questioned the effectiveness of aid given the country’s arms trade with Israel.

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SINGAPORE: Marking one year since the Israeli assault on Palestine that claimed over 42,000 lives, on 7 October 2024, pro-Palestinian supporters from Punggol West gathered at a Meet-the-People Session to discuss sanctions against Israel with MP Sun Xueling.

Ms Sun highlighted Singapore’s humanitarian efforts, noting that over S$17 million (approximately US$13 million) had been directed to the region. She called the crisis a “huge human catastrophe” and advocated for an immediate ceasefire.

However, residents questioned the feasibility of a ceasefire given Singapore’s ongoing arms trade with Israel, citing the purchase of Blue Spear missiles for the Navy and the display of Israeli weapons at the Singapore Air Show.  They also pointed out that Israeli defense company Elbit Systems operates in Singapore.

Although Ms Sun was not involved in arms discussions, she promised to raise these concerns with the relevant ministries.

On 2 July 2024, Mr Leong Mun Wai, Non-Constituency Member of Parliament (NCMP) from the Progress Singapore Party, asked the Minister for Foreign Affairs whether Singapore had sold any defence materials to Israel since the conflict began on 7 October 2023.

Minister Dr Vivian Balakrishnan responded that Singapore strictly adheres to international arms sales obligations and submits regular reports to the UN, but does not disclose specifics due to national security reasons. It should be noted that there is no embargo on arms sales to Israel.

On 18 September 2024, Singapore voted in favour of UN General Assembly Resolution A/ES-10/L.31, which called for a halt to imports from Israeli settlements and arms provisions to Israel in situations where they might be used in the Occupied Palestinian Territory. Following this, NCMP Leong filed a question regarding whether Singapore would implement the resolution’s steps.

The session shifted to concerns about a broader conflict, with residents referencing Israel’s ground invasion of Lebanon and Syria and questioning whether sanctions were being considered.

Ms Sun acknowledged their fears and affirmed that the crisis in Gaza was unacceptable.

When asked about sanctions, she explained that the Israel-Palestine conflict is more complex than other international issues, such as the Russia-Ukraine war, but assured residents she would relay their concerns to the Ministry of Foreign Affairs (MFA).

Residents pressed further, questioning whether Israel’s invasion of Lebanon justified sanctions and expressing frustration about a perceived double standard in how invasions in the Middle East are treated compared to those involving predominantly white countries.

Ms Sun noted that Singapore had previously imposed sanctions in other contexts, such as during the US invasion of Grenada and Vietnam’s incursion into Cambodia, emphasizing that sanctions are not determined by ethnicity.

They also pointed out the inconsistency in Singapore’s approach, highlighting that the country only established diplomatic ties with South Africa after the end of apartheid.

Ms Sun admitted her limited knowledge of this history but promised to raise these examples with the MFA.

The session concluded with residents submitting a petition urging the government to impose sanctions on Israel.

Netizens criticize Singapore’s stance on Israel

Under a post by Monday of Palestine Solidarity on Instagram, netizens voiced their opinions on the recent dialogue between Punggol West residents and MP Sun Xueling regarding Singapore’s stance on Israel.

One user questioned Ms Sun’s knowledge of the situation in Palestine, asking, “Is she even aware of what’s happening at all?”

They argued that while Ms Sun claimed the scale of the conflict was different from the Russia-Ukraine war, the situation in Palestine is actually far worse.

The user criticized her for not using accurate terms to describe the crisis, suggesting she was avoiding terms like “mass murder,” “apartheid,” “genocide,” and “ethnic extermination.”

The commenter also pointed out historical context, referencing a New York Times article from June 20, 1899, titled “Conference of Zionists in Baltimore: Will Colonize Palestine,” to emphasize the long-standing nature of the issue.

They concluded by stating, “Humanitarian aid does NOT stop the killing,” highlighting the need for stronger action.

Another user expressed frustration, calling the government’s response “absolutely unacceptable.”

They criticized Singapore for being one of the top exporters of weapons, which are “being used and tested on Palestinians,” while only offering humanitarian aid and failing to take meaningful action against Israel.

One commenter highlighted the disparity in Singapore’s response, noting that the government had immediately sanctioned Russia when the war in Ukraine began, yet after a year of violence in Palestine, no similar action had been taken against Israel.

Another user challenged the common narrative that the Israel-Palestine conflict is an ancient issue that spans thousands of years, calling it a “lazy excuse for inaction.”

They stressed that Israel has been in violation of international law since its illegal occupation of Palestine and the establishment of apartheid in 1967.

Some users expressed skepticism about Singapore’s ability to take a stronger stance. One commenter argued that Singapore depends on its Zionist allies for security, stating that any action against Israel could jeopardize the country’s safety.

They pointed to the historical ties between Singapore and Israel, particularly in building Singapore’s military, and concluded that speaking out against Israel would endanger Singapore’s security and stability.

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IMDA to probe Singtel’s island-wide landline outage of 8 October

The Infocomm Media Development Authority (IMDA) is investigating Singtel’s island-wide landline outage on 8 October, emphasising its commitment to thoroughly examining any public telecommunications service interruption. A Singtel spokesperson described the outage as an “isolated incident,” adding that there is “no evidence to suggest it is a cyber-related event.”

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On 8 October 2024, a significant landline outage affected Singtel customers across the island.

According to Lianhe Zaobao, the Infocomm Media Development Authority (IMDA) stated that it takes any public telecommunications service interruption seriously and will investigate the incident thoroughly.

In a Facebook update at 8:25 PM on the same day, Singtel announced that its fixed voice services had been fully restored.

The telecommunications provider expressed its apologies for the disruption and the inconvenience caused to customers.

Earlier, the disruption also impacted emergency call services, affecting both the Singapore Civil Defence Force (SCDF) and the Singapore Police Force (SPF).

Members of the public experiencing difficulties reaching emergency numbers 995 or 999 were advised to send an SMS to SCDF at 70995 or SPF at 70999.

Both SPF and SCDF later reported on 7PM that the earlier disruption affecting the 995 and 999 emergency hotlines has been resolved.

The authorities assured the public that they could resume using these hotlines for emergencies and expressed gratitude for the public’s understanding during the outage.

Earlier that day, around noon, multiple users reported difficulties making calls through landlines on Singtel’s official Facebook page and X (formerly Twitter), including problems with office lines.

A check on Downdetector revealed a surge in outage reports for Singtel beginning around 2 PM, peaking at 2,781 complaints. By 5 PM, the number of reports had decreased to over 500.

According to the feedback on Downdetector, most of the problems faced by users pertain to landlines, which matches the responses from netizens on social media platforms.

Major institutions were also affected by the outage. KK Women’s and Children’s Hospital (KKH), the National Cancer Centre, and Changi General Hospital (CGH), all under SingHealth, alerted the public to the disruption.

By approximately 6:30 PM, all three institutions confirmed that their telephone services had been restored.

Additionally, Singapore’s three local banks—DBS, UOB, and OCBC—reported similar issues with their customer service hotlines during the outage.

According to CNA, a spokesperson from Singtel described the outage as an “isolated incident” and stated that there is “no evidence to suggest it is a cyber-related event.”

 

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