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Is there a need to retaining cash-accepting ticketing machine at Singapore’s train stations?

Public transport users in Singapore expressed frustration over the Land Transport Authority’s decision to replace general ticketing machines with cashless options, leading to longer wait times and inconvenience.

Users shared concerns about limited cashless machines, impacting various groups including tourists and seniors. The move to cashless was announced in 2017 as part of Singapore’s Smart Nation initiative.

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SINGAPORE: Public transportation users turned to the internet to express their frustration towards the Land Transport Authority (LTA) due to the replacement of general ticketing machines with cashless alternatives, causing longer wait times for commuters and increased inconvenience.

One Redditor, under the username Que57ery, posted a photo depicting a lengthy queue forming in front of a cash-accepting ticketing machine.

In the post, the user questioned LTA’s decision to replace the previous General Ticketing Machines with cashless alternatives, particularly highlighting the concern that only one or two machines accepting cash were allocated per station.

The user highlighted that this limited availability has resulted in significant queues at each station, causing inconvenience for commuters.

Redditors disagree with the way the cashless machines are being implemented

Commenting on the post, the majority of the Redditors disagree with the way the cashless machines are being implemented.

Several Redditors shared personal anecdotes detailing the challenges they encountered while using these machines. Others offered advice on obtaining bank cards for children as young as 12, enabling them to utilize cashless options and circumvent long queues.

In the comments section, a Redditor aptly pointed out that the Land Transport Authority (LTA) has been discussing the transition to a cashless system for years.

People have consistently voiced concerns about the potential problems this change could pose for various groups such as young students, domestic helpers, the elderly, and tourists.

LTA’s plan to go fully cashless

Indeed, the move to go fully cashless was announced by the Land Transport Authority (LTA) and its subsidiary TransitLink in August 2017, in line with Singapore’s Smart Nation push.

Progressing further, reports indicated that by the year 2020, all ticketing machines stationed within MRT facilities would exclusively cater to cashless top-ups, encompassing options like Nets, debit cards, and credit cards.

As of 2020, the utilization of standard tickets for payment accounted for less than one in every 1,000 journeys. The subsequent year saw the LTA make an announcement signaling the gradual discontinuation of standard tickets due to their dwindling usage.

In a bid to facilitate this transition, the LTA actively encouraged senior citizens, individuals with limited income, and migrant workers to transition from standard tickets to either stored-value cards or innovative account-based ticketing alternatives.

Redditors examine cash machine phase-out as a “business decision”

A Reddit user speculated that the replacement of traditional cash machines may have been motivated by business considerations.

He noted that managing cash involves the daily collection, hiring third-party security personnel for counting and collection, and additional security and maintenance costs due to the manual handling of bills and coins.

One user elaborated, pointing out the security concerns and the increased maintenance requirements, including camera surveillance and upkeep due to the manual input of currency.

Go cashless to reduce cost, some Redditors suggest

Redditor “crnbery” added a hopeful perspective, suggesting that the transition could ultimately lead to reduced costs. The user expressed the hope that any savings could be passed on to commuters, potentially resulting in fewer fare increases.

Another insightful comment highlighted the efficiency of cashless machines in reducing queues.

Redditors share their inconvenience

Nevertheless, within the thread, a series of comments emerged from individuals identifying themselves as visitors to Singapore. These comments detailed the frustrating experiences they encountered while utilizing the aforementioned machines.

Several pointed out instances of their visa cards from their respective countries being rejected, and some users voiced apprehension about potential inconveniences that might arise for specific demographics if these services were to transition completely to a cashless model.

A non-permanent resident, named jodonoghue, who frequently visits Singapore to see family, expressed disappointment over the restriction that LTA machines only accept Singapore-issued cards.

He deemed this practice “insane,” especially considering the high costs associated with withdrawing cash from ATMs compared to other spending methods.

Echoing this sentiment, another user wondered about the challenges tourists face when they’re unable to use foreign cards or cash. They questioned whether these upgrades prioritize showiness over practical functionality.

Tourist’s exasperating encounter spurs long queue

Recounting a personal ordeal, another user recounted an exasperating experience with the top-up machines.

As a tourist in Singapore, he needed to top up multiple EZ link cards with cash, only to face rejections from the machine for some notes. The user empathetically described a situation where a line of 15 people formed behind them, highlighting the inconvenience caused.

“I thought it was weird only having one machine for cash, and I felt confident using the machine but I see this post and think of some poor old fella trying to work out the machine rejecting his cash.”

“My experience should be told to someone that made the decision to reduce the machines. Anyways beautiful city have a good day guys”.

Redditors criticise the Singapore government for “overzealous to go cashless”

Expressing dissent, another Redditor, likely a Singaporean, candidly shared their perspective on the Singaporean government’s fervent pursuit of a cashless and digitalized society.

The user cautioned that this zealous approach could inadvertently marginalize segments of the population with limited digital literacy or access, and may also impede tourists’ experiences.

While one user suggested that tourists could potentially employ their own Visa or Mastercard from their respective countries, another user disclosed their personal experience.

The user said both his Australian cards were rejected by the machine. Upon seeking assistance at an MRT station, he was informed that the machines do not accept foreign cards, leaving tourists reliant on cash.

Users additionally highlighted the concern that not all visitors’ cards might be compatible with the city-state’s MRT ticketing machines.

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Elderly men eating leftovers at People’s Park Food Centre spark concerns over rising living costs

A recent report revealed that elderly men have been seen eating leftovers at People’s Park Food Centre, raising concerns about their potential struggles amid rising living costs in Singapore. Online community are urging relevant agencies to reach out and understand their situations.

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Singapore: A group of elderly men has reportedly been eating leftovers at in People’s Park Food Centre, as reported by Shin Min Daily News on Wednesday (18 September).

According to tips from readers, these elderly men have been spotted scavenging for food at the bustling food centre in Chinatown.

Witnesses noted that they not only take unfinished meals from tables but also search the dish return area for additional leftovers.

Several hawkers reported seeing multiple elderly individuals, including one specific man, frequently visiting the food centre to collect leftovers, although they were unaware of their identities and living situations.

A Chinese food hawker, who has worked there for over ten years, noted that at least three or four scavengers come daily, usually around 8 or 9 PM, and sometimes kind customers buy food for them.

Another stall assistant, Ms Ma, observed that diners often leave their tables, allowing the older man to sit down and eat the leftovers directly.

Cleaner Mr Quan mentioned that while he has seen the man taking food left by others, he has also witnessed him buying his own meals, suggesting he is not in dire financial need.

Additionally, Quan noted that these scavengers typically arrive around 10 AM and leave in the afternoon.

One Elderly Man Interviewed Attributes Leftover Eating Habit to Waste Prevention, Not Financial Struggles

Among the scavengers is Mr Wang, an 84-year-old resident of Bedok, who emphasised that he doesn’t want to waste food.

He told reporter, “I have a home and children, but it’s very lively here, so I come every day and go home in the evening.”

He acknowledged his habit of eating leftovers, stating, “It’s not because I lack money; I simply don’t want to waste food.”

He explained, “Some people order a lot and can’t finish it; sometimes a whole fish is left uneaten. ”

“When I see large plates of leftover food, I think it’s a waste, so I take it to eat, and it’s still warm,” he said, adding that other scavengers respect each other’s space and enjoy their own finds.

Not everyone supports the practice of scavenging for leftovers. Daniel Tay, a retired financial advisor and advocate for freeganism, expressed concerns about the potential dangers of consuming discarded food.

He pointed out that it’s often unclear how long the food has been left out or if it has been contaminated by animals or pests, which could lead to food poisoning.

“It’s extremely unhygienic. Diners might throw away food or toss used napkins into it, contaminating it further. If a diner gets sick, such as with the flu or COVID-19, they could pass the virus to someone eating the leftovers,” he warned.

Tay suggested a more proactive approach, encouraging people to ask diners if they can take home any uneaten food, which would help ensure the food is clean and raise awareness about food waste.

Netizens Urge Agencies to Address Challenges Faced by Elderly Amid Rising Living Costs

Comments on Shin Min’s Facebook page reveal that many netizens suspect the elderly men scavenging for food may be facing significant challenges and are urging relevant agencies to reach out to understand their situations.

Some are questioning whether the rising cost of living in Singapore is prompting individuals to resort to drastic measures to save money.

One netizen commented, “Every family has its own difficulties; who hasn’t faced storms and hardships? If you see an elderly person, please invite him to a meal. After all, we will all grow old one day. Whether it’s a blessing or a curse, only heaven and earth know. I believe that Singaporeans who see him will definitely invite him to a meal.”

Discussion on Singapore’s Hardwarezone forum also highlighted that many have witnessed similar situations, indicating that this issue is not new.

One netizen speculated that some elderly individuals might be facing mental health challenges. The user shared observation of an elderly woman in Little India who regularly collects cardboard and sells 4D lottery tickets. Despite receiving money from passersby, she continues her activities.

Another user recounted an experience of seeing an elderly woman eating directly from leftover plates and offered to buy her a plate of duck rice.

However, the hawker advised that it would be pointless, as the woman allegedly prefers eating leftovers to fresh food. The netizen expressed pity for her situation, noting that other customers had also tried to buy her a meal.

Not the First Time Elderly Individuals Spotted Scavenging for Leftovers at People’s Park Food Centre

This is not the first time elderly individuals have been spotted eating leftover food at People’s Park Food Centre.

In November 2022, 8World News reported that at least seven elderly people allegedly engage in such practice regularly at the hawker centre. These individuals typically search for unfinished food left on tables or at the tray return area.

At that time, in response to inquiries from 8World News, the Ministry of Social and Family Development (MSF) stated that they were collaborating with grassroots volunteers and hawkers to identify these elderly individuals and provide assistance if needed.

MSF encourages the public to report any elderly individuals in need of help by calling 1800-222-0000 or connecting them with local social service agencies through the OneService App.

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Redditors question support for PAP over perceived arrogance and authoritarian attitude

Despite Senior Minister Lee Hsien Loong’s warning that slimmer electoral margins would limit the government’s political space “to do the right things”, many Redditors questioned their support for the ruling PAP, criticising its perceived arrogance. They argued that SM Lee’s remarks show the party has ‘lost its ways’ and acts as if it alone can determine what is right. Others noted that the PAP’s supermajority allows for the passage of unfavourable policies without adequate scrutiny.

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In a recent speech, Senior Minister Lee Hsien Loong warned that “if electoral margins get slimmer, the government will have less political space to do the right things.”

Mr Lee, who served as Prime Minister for 20 years, highlighted the risks associated with increasingly competitive politics.

“It will become harder to disregard short-term considerations in decision-making. The political dynamics will become very different,” he stated during his speech at the Annual Public Service Leadership Ceremony 2024 on 17 September.

“Singaporeans must understand the dangers this creates, and so must the public service,” SM Lee stressed.

SM Lee pointed out that Singapore faces formidable internal and external challenges in the years ahead, with rising expectations and demands from citizens.

As growth becomes harder to achieve and politics becomes more fiercely contested, he warned, “Things can go wrong for Singapore too.”

He urged vigilance in preparing for an uncertain future, noting, “As the world changes, and as the generations change, we must do our best to renew our system – to ensure that it continues to work well for us, even as things change.”

Critique of PAP’s Arrogance and Disconnect from Singaporeans

The People’s Action Party (PAP) experienced a notable decline in its vote share during the 2020 General Election, securing 61.24% of the votes and winning 83 out of 93 seats, a drop from 69.9% in 2015.

A significant loss was in Sengkang GRC, where the PAP team, led by former Minister Ng Chee Meng, was defeated by the Workers’ Party (WP).

In discussions on Reddit, some users questioned why they should support the ruling PAP, criticising the party’s perceived arrogance.

They pointed out that SM Lee’s recent remarks illustrate that the party has strayed from effectively serving Singaporeans and seems to believe it has the sole authority to decide what is right.

Others highlighted that the PAP’s super-majority in Parliament enables the passage of unfavourable policies without sufficient scrutiny.

One comment acknowledged that while many older Singaporeans remain loyal to the PAP due to its past achievements, younger generations feel the party has failed to deliver similar results.

There is significant frustration that essentials like housing and the cost of living have become less affordable compared to previous generations.

The comment emphasised the importance of the 2011 election results, which they believe compelled the PAP to reassess its policies, especially concerning foreign labor and job security.

He suggested that to retain voter support, the PAP must continue to ensure a good material standard of living.

“Then, I ask you, vote PAP for what? They deserve to lose a supermajority. Or else why would they continue to deliver the same promises they delivered to our parents? What else would get a bunch of clueless bureaucrats to recognise their problems?”

Emphasising Government Accountability to the Public

Another Redditor argued that it is the government’s responsibility to be accountable to the people.

He further challenged SM Lee’s assertion about having less political space to do the right things, questioning his authority to define what is “right” for Singapore.

The comment criticised initiatives like the Founder’s Memorial and the NS Square, suggesting they may serve to boost the egos of a few rather than benefit the broader population. The Redditor also questioned the justification for GST hikes amid rising living costs.

“Policies should always be enacted to the benefit of the people, and it should always be the people who decide what is the best course of action for our country. No one should decide that other than us.”

The comment called for an end to narratives that present the PAP as the only party capable of rescuing Singapore from crises, stating that the country has moved past the existential challenges of its founding era and that innovative ideas can come from beyond a single political party.

Another comment echoed this sentiment, noting that by stating this, SM Lee seemingly expects Singaporeans to accept the PAP’s assumption that they—and by extension, the government and public service—will generally do the “right things.”

“What is conveniently overlooked is that the point of having elections is to have us examine for ourselves if we accept that very premise, and vote accordingly.”

A comment further argued that simply losing a supermajority does not equate to a lack of political space for the government to make the right decisions.

The Redditor express frustration with SM Lee’s rhetoric, suggesting that he is manipulating public perception to justify arbitrary changes to the constitution.

Concerns Over PAP’s Supermajority in Parliament

Another comment pointed out that the PAP’s supermajority in Parliament enables the passage of questionable and controversial policies, bypassing robust debate and discussion.

The comment highlighted the contentious constitutional amendments made in late 2016, which reserved the elected presidency for candidates from a specific racial group if no president from that group had served in the previous five terms.

A comment highlighted the contrast: in the past, the PAP enjoyed a wide electoral margin because citizens believed they governed effectively. Now, the PAP claims that without a substantial electoral margin, they cannot govern well.

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