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A Perodua service centre in Kuantan, Malaysia went viral for its strict dress code, Perodua responds

A dress code for vehicle servicing? A Malaysian car brand’s service centre dress code signage has puzzled netizens, raising queries about the need for attire rules during a routine service.

The manufacturer responded with an official statement after a flurry of comments, seeking to clarify and apologize.

Published

1 year ago

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MALAYSIA: A dress code signage positioned at a service centre belonging to a prominent Malaysian car brand has sparked bewilderment among Malaysian netizens, who question the necessity of adhering to attire guidelines for a simple vehicle servicing.

The signage explicitly delineates clothing items that are deemed unsuitable, including sleeveless tops, short skirts, abbreviated pants, and distressed jeans.

The car manufacturer swiftly found itself flooded with comments from both inquisitive and irked Malaysian netizens. This surge in online activity prompted the company to issue an official statement aimed at clarifying the situation and extending an apology.

In a post that gained significant traction on the social media platform, politician Quek Tai Seong of Pahang State, Malaysia, shared an image to Facebook on Monday (7 Aug).

The image showcased a dress code sign prominently displayed at a Perodua Service Centre in Kuantan. Within the post, Quek posed the question: “Is this dress code applicable nationwide, or is it specific to this branch?”

The signage reads, “All customers dealing with Perodua Service Kuantan 1, Semambu, are requested to dress modestly and appropriately.”

Adding visual clarity to these guidelines, the sign features illustrative graphics that explicitly outline clothing items deemed unacceptable, including sleeveless tops, short skirts, short pants, and ripped jeans.

Delineating the specifics of the dress code, the signage stipulates that male visitors are expected to don shirts accompanied by neckties, opt for long pants, and wear closed shoes.

Conversely, female visitors are advised to don long-sleeved shirts, full-length skirts, and closed-toe footwear.

Perodua’s dress code sparks online uproar

Following the rapid spread of the post, Perodua’s official Facebook page found itself inundated with comments from both intrigued and frustrated Malaysian netizens, all seeking clarifications about the newly surfaced dress code policy.

Amidst the flurry of comments, numerous incensed netizens posed pointed questions such as, “What is the rationale behind the introduction of such regulations by the management? We demand an explanation.”

Another netizen expressed their dissatisfaction, arguing against the necessity of the rule and urging Perodua to take inspiration from the practices of other 4S (Sales, Service, Spare Parts, and Survey) automotive dealerships.

A concerned Facebook user chimed in, advocating for a more lenient stance, asserting that attempting to dictate customers’ clothing choices might not be in the company’s best interest.

Someone also commented in an angry tone, “Oi what is this? Going there for car service, not interview or working, right.”

As the discourse unfolded, it became evident that while some inquiries carried genuine weight, others chose to inject humor into the situation, playfully remarking, “If I wanted to buy a Myvi, I should buy or rent a formal attire first.”

“I sell economy rice at a hawker centre, I have never worn a long sleeve shirt and a tie… I guess I will not buy a Perodua car then.”

“I guess they will not serve those who wear short pants.”

Perodua addresses dress code controversy

As reported by Chinese media outlet Sin Chew Daily News, the manager of Kuantan’s Perodua Service Centre had acknowledged that the images on the dress code signage were misleading.

In response, the manager divulged that discussions had transpired with the head office, leading to the prompt removal of the signage to prevent any further misconceptions.

The manager clarifies, “We do encourage visitors to adhere to the dress etiquette, but we won’t go to the extent of restricting their choice of attire.”

He also revealed that currently, no complaints have been directly received from the public.

However, feedback from certain customers was relayed through Perodua’s agents.

Perodua also released an official statement by chief operating officer JK Rozman Jaffar on Wednesday (9 Aug) regarding the dress code on their official Facebook page.

The statement stated the dress code etiquette is not aligned with their official guidelines and they are currently conducting an official investigation on the matter followed by corrective measures to avoid the same incident from happening.

Perodua also extends its apologies for any inconvenience caused.

 

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Malaysia

Young Malaysian doctor’s suicide sparks calls for action on workplace bullying

Dr Tay Tien Yaa, a specialist doctor in Sabah, Malaysia, allegedly took her own life after facing workplace bullying. Her death has sparked calls for accountability and improved mental health support for healthcare professionals. Authorities are investigating the incident.

Published

12 hours ago

on

16 September 2024

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MALAYSIA: A young specialist doctor, Dr Tay Tien Yaa, tragically took her own life after enduring alleged workplace bullying at Lahad Datu Hospital in Sabah, Malaysia.

Her brother, YS Tay, revealed the circumstances of her death in a heartfelt Facebook post, igniting widespread concern over bullying and mental health issues in the medical field.

Dr Tay, aged 30, had a distinguished academic background, having completed her Master’s Degree in Chemical Pathology in 2023.

She was appointed as the head of the Chemical Pathology Unit at Lahad Datu Hospital in February 2024.

According to YS Tay, his sister relocated to Lahad Datu with the promise that she would be transferred back to Peninsula Malaysia after two years, allowing her to reunite with her husband.

Despite her best efforts to improve healthcare services at the hospital, including upgrading diagnostic equipment and securing resources for her unit,

Dr Tay faced immense pressure.

In August 2024, just six months into her tenure, she was found dead in her rental unit. Her family was informed of her death on 29 August.

YS Tay accused Dr Tay’s department head of workplace bullying, alleging that the superior manipulated her, assigned tasks outside her job scope, and subjected her to overwhelming workloads.

The pressure included managing personnel, handling budgets, and attending endless meetings.

“Enough is enough!” YS Tay declared in his post, calling for accountability within the healthcare system.

He lamented that the medical field in Malaysia is rife with exploitation and questioned whether authorities had become indifferent to such tragedies.

Health Minister Reaffirms Zero Tolerance for Workplace Bullying

Lahad Datu police confirmed that no foul play was suspected in Dr Tay’s death, but they acknowledged the family’s claims of bullying.

District police chief, Assistant Commissioner Dzulbaharin Ismail, stated that while the police were aware of these allegations, they would leave the investigation to the Ministry of Health.

Health Minister Datuk Seri Dr Dzulkefly Ahmad responded to the incident on 16 September, reiterating his commitment to eradicating bullying within the medical field.

In a post on X (formerly Twitter), he emphasized that all staff deserve a safe and just working environment.

He also promised to investigate the circumstances surrounding Dr Tay’s death thoroughly.

Dr Tay’s death has reignited the conversation about mental health support for medical professionals in Malaysia, who often face grueling hours, heavy workloads, and unsupportive work environments.

Her brother’s post calls for a systemic change to protect young doctors from similar fates and to foster a more compassionate healthcare environment.

For those struggling with suicidal thoughts or mental health challenges, help is available. In Malaysia, support services include the Mental Health Psychosocial Support Service (03-2935 9935 or 014-322 3392) and Befrienders Kuala Lumpur (03-7627 2929).

In Singapore, you can contact the Samaritans of Singapore (SOS) at 1-767 or text 9151 1767 for support.

 

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Malaysia

Malaysian authorities seize 21 vehicles for illegal taxi services targeting tourists

The Malaysian Road Transport Department (JPJ) seized 21 vehicles, mainly MPVs, for illegal taxi services targeting tourists. The JPJ crackdown followed complaints of overcharging, with fines and possible jail time for offenders. Efforts will expand nationwide to protect Malaysia’s tourism industry.

Published

3 days ago

on

13 September 2024

By

SHAH ALAM, MALAYSIA: The Malaysian Road Transport Department (JPJ) seized 21 vehicles, mostly luxury multi-purpose vehicles (MPVs), for operating illegal taxi services aimed at tourists.

The crackdown, led by JPJ director-general Aedy Fadly Ramli, followed complaints that tourists were being overcharged for their journeys.

In one case, a tourist paid RM993 (S$299) for a trip from Kuala Lumpur to Singapore, where the usual rate is approximately RM300.

“We are clamping down on such illegal activities as it tarnishes the country’s image,” Mr Aedy Fadly said during a press conference at the Selangor JPJ on Thursday (12 Sept).

This marked the first time the JPJ conducted operations against illegal taxis and touts in key hotels and tourist spots in the Klang Valley.

Traditionally, such operations were focused on airports across the country, but the recent surge in complaints prompted action in other areas.

The operation, which took place between 2 and 6 September, saw 35 vehicles inspected by JPJ enforcement officers, with 21 subsequently impounded.

“A total of 21 summonses were issued to vehicle owners and drivers for misuse of their Motor Vehicle Licenses,” Mr Aedy Fadly added.

Offenders face fines ranging from RM1,000 to RM10,000 or up to two years’ imprisonment.

Illegal taxi services, often assisted by third parties, have reportedly been in operation for some time.

Mr Aedy Fadly emphasized that the JPJ plans to collaborate with tourism authorities to enhance enforcement and curb these illegal activities.

Furthermore, the special operations are expected to expand nationwide, ensuring the protection of Malaysia’s reputation as a tourist destination.

 

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