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Presidential candidate Tan Kin Lian’s act of compassion resurfaces amid 2023 election campaign

Amid the presidential campaign, a viral message highlights Mr Tan Kin Lian’s compassionate response to the 1997 SilkAir Flight MI185 crash. As CEO of NTUC Income, he expedited insurance claims for the grieving families in Singapore.

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SINGAPORE: A viral message circulating on private messaging platforms has shed light on a compassionate decision made by Mr Tan Kin Lian, a candidate contesting the Presidential Election 2023.

The message, attributed to an ex-colleague named Peter Pius, recalls the tragic incident of SilkAir Flight MI185 that plunged into the Musi River in Sumatra, Indonesia, on December 19, 1997. The heartbreaking accident resulted in the loss of all 104 souls on board, including 46 Singaporean passengers and crew members.

Central to the message is a decision by Mr Tan, who served as the CEO of the insurance cooperative NTUC Income at the time.

As was standard practice, insurance claims related to plane crashes could be deferred for up to seven years if bodies were neither discovered nor identified.

However, upon learning of the incident and grasping the plight of the families awaiting the claims, Mr Tan exhibited empathy.

He directed the Head of the Claims Department to process the claims as long as there was confirmation of passengers boarding the ill-fated flight, thereby alleviating some of the burden on the bereaved families.

When queried about the veracity of the viral message, Mr Tan confirmed its authenticity.

In response to queries about what had transpired, Mr Tan shared, “I heard about the Silk Air MI 185 crash on the news while I was attending a dinner with my colleagues. I quickly gathered my managers to find a way to address this tragic event.”

He explained that the usual practice is to pay a death claim upon the receipt of a death certificate. He thought that obtaining such a certificate might take a few months, perhaps even longer.

Mr Tan added, “I decided to issue a media release immediately to convey our sympathies for the crew and passengers on the plane. I wanted to assure the families that they wouldn’t need a death certificate to file an insurance claim.”

“They only needed to present evidence that the insured policyholder was on the ill-fated plane, as verified by the passenger list.”

However, he noted that there was a risk that someone might exploit the company’s generous approach and submit a fraudulent claim.

“For example, the claimant might have the same name as a passenger but not actually be the person who was on the plane. I was confident that we could handle any false claims should they arise,” said Mr Tan. Thankfully, such situations never occurred.

Several weeks after the news release, Mr. Tan checked with the claim manager about the number of people who had lodged a claim under their “generous approach.”

He shared his surprise that only a few had done so. “I can’t recall the exact number, but it seemed that the majority of the families weren’t in urgent need of the claim money. Most filed their claims several months later.”

Mr Tan Kin Lian’s leadership at NTUC Income is commendable. Appointed as CEO in 1977, he presided over the insurance cooperative until 2007.

Under his leadership, NTUC Income experienced significant growth. From assets totalling S$28 million in 1977, the cooperative surged to an impressive S$17 billion in assets, catering to over a million policyholders by 2007.

This revelation, spotlighted by the viral message, underscores Mr Tan’s dedication to the well-being of Singaporeans.

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Redditors question support for PAP over perceived arrogance and authoritarian attitude

Despite Senior Minister Lee Hsien Loong’s warning that slimmer electoral margins would limit the government’s political space “to do the right things”, many Redditors questioned their support for the ruling PAP, criticising its perceived arrogance. They argued that SM Lee’s remarks show the party has ‘lost its ways’ and acts as if it alone can determine what is right. Others noted that the PAP’s supermajority allows for the passage of unfavourable policies without adequate scrutiny.

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In a recent speech, Senior Minister Lee Hsien Loong warned that “if electoral margins get slimmer, the government will have less political space to do the right things.”

Mr Lee, who served as Prime Minister for 20 years, highlighted the risks associated with increasingly competitive politics.

“It will become harder to disregard short-term considerations in decision-making. The political dynamics will become very different,” he stated during his speech at the Annual Public Service Leadership Ceremony 2024 on 17 September.

“Singaporeans must understand the dangers this creates, and so must the public service,” SM Lee stressed.

SM Lee pointed out that Singapore faces formidable internal and external challenges in the years ahead, with rising expectations and demands from citizens.

As growth becomes harder to achieve and politics becomes more fiercely contested, he warned, “Things can go wrong for Singapore too.”

He urged vigilance in preparing for an uncertain future, noting, “As the world changes, and as the generations change, we must do our best to renew our system – to ensure that it continues to work well for us, even as things change.”

Critique of PAP’s Arrogance and Disconnect from Singaporeans

The People’s Action Party (PAP) experienced a notable decline in its vote share during the 2020 General Election, securing 61.24% of the votes and winning 83 out of 93 seats, a drop from 69.9% in 2015.

A significant loss was in Sengkang GRC, where the PAP team, led by former Minister Ng Chee Meng, was defeated by the Workers’ Party (WP).

In discussions on Reddit, some users questioned why they should support the ruling PAP, criticising the party’s perceived arrogance.

They pointed out that SM Lee’s recent remarks illustrate that the party has strayed from effectively serving Singaporeans and seems to believe it has the sole authority to decide what is right.

Others highlighted that the PAP’s super-majority in Parliament enables the passage of unfavourable policies without sufficient scrutiny.

One comment acknowledged that while many older Singaporeans remain loyal to the PAP due to its past achievements, younger generations feel the party has failed to deliver similar results.

There is significant frustration that essentials like housing and the cost of living have become less affordable compared to previous generations.

The comment emphasised the importance of the 2011 election results, which they believe compelled the PAP to reassess its policies, especially concerning foreign labor and job security.

He suggested that to retain voter support, the PAP must continue to ensure a good material standard of living.

“Then, I ask you, vote PAP for what? They deserve to lose a supermajority. Or else why would they continue to deliver the same promises they delivered to our parents? What else would get a bunch of clueless bureaucrats to recognise their problems?”

Emphasising Government Accountability to the Public

Another Redditor argued that it is the government’s responsibility to be accountable to the people.

He further challenged SM Lee’s assertion about having less political space to do the right things, questioning his authority to define what is “right” for Singapore.

The comment criticised initiatives like the Founder’s Memorial and the NS Square, suggesting they may serve to boost the egos of a few rather than benefit the broader population. The Redditor also questioned the justification for GST hikes amid rising living costs.

“Policies should always be enacted to the benefit of the people, and it should always be the people who decide what is the best course of action for our country. No one should decide that other than us.”

The comment called for an end to narratives that present the PAP as the only party capable of rescuing Singapore from crises, stating that the country has moved past the existential challenges of its founding era and that innovative ideas can come from beyond a single political party.

Another comment echoed this sentiment, noting that by stating this, SM Lee seemingly expects Singaporeans to accept the PAP’s assumption that they—and by extension, the government and public service—will generally do the “right things.”

“What is conveniently overlooked is that the point of having elections is to have us examine for ourselves if we accept that very premise, and vote accordingly.”

A comment further argued that simply losing a supermajority does not equate to a lack of political space for the government to make the right decisions.

The Redditor express frustration with SM Lee’s rhetoric, suggesting that he is manipulating public perception to justify arbitrary changes to the constitution.

Concerns Over PAP’s Supermajority in Parliament

Another comment pointed out that the PAP’s supermajority in Parliament enables the passage of questionable and controversial policies, bypassing robust debate and discussion.

The comment highlighted the contentious constitutional amendments made in late 2016, which reserved the elected presidency for candidates from a specific racial group if no president from that group had served in the previous five terms.

A comment highlighted the contrast: in the past, the PAP enjoyed a wide electoral margin because citizens believed they governed effectively. Now, the PAP claims that without a substantial electoral margin, they cannot govern well.

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Tan Kiat How: Police called after resident ‘became aggressive’ at meet-the-people session

Senior Minister of State Tan Kiat How shared on TikTok that police were called to his meet-the-people session (MPS) in Bedok on Monday (17 Sept) evening after a resident ‘became a little more aggressive’, reportedly over a job issue. While the PAP MP emphasized the efforts made to assist residents, some netizens questioned the volunteers’ handling of the situation and urged more proactive measures from the MP.

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SINGAPORE: Police were called to a meet-the-people session (MPS) in Bedok after a resident became aggressive, causing a disturbance, according to Member of Parliament (MP) for East Coast GRC Tan Kiat How.

Mr Tan, who represents the Kampong Chai Chee ward, addressed the incident in a TikTok video posted on Monday (17 September).

In the video, Mr Tan, who is also Senior Minister of State for National Development, emphasised the need for mutual respect at these sessions, which are intended to be safe spaces for both residents and volunteers.

“It was unfortunate that the police had to be called to MPS today when a resident became a little more aggressive,” Mr Tan said, acknowledging the incident that occurred during the Monday MPS session at Block 408 Bedok North Avenue 2.

Mr Tan expressed empathy for the challenges faced by residents but urged individuals attending MPS to remain respectful towards volunteers.

“Sometimes you see such cases at MPS, where one of the residents get more aggressive and can be a little bit more violent,” he noted.

He added that while efforts are made to assist residents, certain matters are beyond their control.

“For example, we can’t write to a government agency to demand the agency to offer a job to a person … but we can facilitate and make sure that opportunities are available for our residents,” he explained.

@tankiathow

It was unfortunate that the police had to be called to #MPS today when a resident became a little more aggressive. We always do our best to help #KampongChaiChee residents, but some things are beyond our control. Let’s work towards mutual respect and ensure MPS remains a safe space for both residents and volunteers. #caringeastcoast

♬ Future – Official Sound Studio

Netizens Question Volunteers’ Handling of Situation and Call for Greater Action from MP

The incident drew numerous responses on TikTok, with some expressing support for Mr Tan and others sympathising with the unnamed resident.

One comment suggested that the individual may have been “desperate” for a solution to their issue, while another urged patience, noting that not all cases can be resolved immediately.

Separately, Mr Tan responded to one user by confirming that he had previously helped the resident’s parents.

Some questioned whether the issue arose from a lack of tact by certain volunteers in handling the situation, suggesting that they receive proper training to address residents’ concerns effectively.

In response, Mr Tan emphasized that his volunteers always do their best and that empathy is crucial in such situations.

Another user noted that empathy should be mutual, suggesting that while residents are trying their best, they may feel they have no other solutions, urging Mr Tan to show greater understanding.

One comment pointed out that something significant might have affected the resident, possibly leading them to drastic actions, and called for more proactive measures from the MP rather than just expressing empathy.

This is not the first time an MPS has been marked by aggression.

In 2018, Jurong GRC MP Tan Wu Meng was assaulted by a 32-year-old man, leaving him with injuries.

The assailant was arrested after rushing into the MPS area and attacking Dr Tan.

Similarly, in 2009, Ang Mo Kio GRC MP Seng Han Thong was attacked when a resident doused him with paint thinner and set him on fire. Mr Seng survived but required extensive medical treatment.

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