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UN Report exposes alarming rise of cybercrime and human trafficking in Southeast Asia ahead of ASEAN 2023 Summit

As the ASEAN 2023 Summit approaches in Jakarta, the UN exposes Southeast Asia’s alarming job crisis.

Cybercrime scams have emerged as a grave concern, trapping hundreds of thousands in human trafficking schemes, with Myanmar and Cambodia witnessing the highest victim counts of 120,000 and 100,000, respectively.

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INDONESIA: With the ASEAN 2023 Summit just around the corner in Jakarta, the United Nations (UN) has released an alarming report shedding light on the precarious job situation in Southeast Asia.

It appears that the ASEAN region has become a hotbed for online scammers, with hundreds of thousands of individuals worldwide falling victim to human trafficking schemes specifically designed for online fraud.

The UN report estimates that at least 120,000 people in Myanmar and 100,000 in Cambodia have been coerced into becoming online scammers.

While most victims originate from Asia, individuals from other countries, including Africa and Latin America, have also fallen prey to these criminal networks.

This comprehensive UN study, the first of its kind, uncovers the vast scale of the issue. During the pandemic’s quarantine measures, millions of people found themselves isolated at home, spending more time online.

As highlighted in the report, this made them susceptible targets for online scam operations.

Unlike traditional criminal gangs that typically target individuals with lower education levels and desperate financial situations, these scammers specifically prey on professionals, many of whom hold bachelor’s or postgraduate degrees.

Most of the coerced individuals come from countries with weak governance structures and disputed authorities, according to the report.

Several Indonesian citizens who were suspected victims of human trafficking in Myanmar appealed for help from Indonesian authorities. After going viral, they were evacuated from Myanmar. (Photo: BBC News Indonesia)

“In our ongoing efforts to advocate for justice for those duped by online crimes, we must not forget that this complex phenomenon involves two groups of victims,” said UN High Commissioner for Human Rights Volker Türk.

The two victim groups identified in the report are those trapped in online scams and those forced to become scammers. Victims of online scams suffer financial losses, while those coerced into scamming become victims of human rights violations.

The UN estimates that these online fraud networks generate millions of dollars annually. Various media outlets, including the BBC, have extensively covered this issue, sharing stories from victims of online fraud networks.

Trapped in a web of deceit

Often, individuals are lured in by social media ads promising easy jobs and luxurious amenities, only to be deceived into travelling to countries such as Cambodia, Myanmar, and Thailand.

In some cases, victims are unaware they have crossed international borders, as their tickets and documentation are handled by the scammers.

Upon arrival, potential workers are typically picked up by smugglers and taken to temporary accommodations or directly to closed residential compounds, where they are forced to work.

Armed guards monitor them, and their possessions, including passports, are confiscated. In addition to physical threats, debt is used as a weapon by recruiters.

Victims must pay various fees, including arrival costs, training fees, and fines for underperformance. Sometimes, these debts are collected from the victims’ families before they can leave, with photos of the victims sent as evidence.

“In some instances, people have attempted to escape, including by jumping from compounds or swimming across rivers (such as from Myanmar to Thailand or Cambodia to Vietnam), but these efforts often end unsuccessfully, either in death or severe punishment upon recapture,” the OHCHR stated.

Some of these networks also target their victims romantically, a practice known as “romance scamming.”

In a tragic case from late last year, a 25-year-old Malaysian man was tortured to death after travelling to Bangkok to meet a “lover” he had met online.

Instead of encountering his intended partner, he fell victim to deception and was trafficked to Myanmar to participate in online fraud. During his last conversation with his parents, he confessed to enduring physical abuse for feigning illness, and tragically, he succumbed to his injuries after a month of intensive medical care.

Many Southeast Asian countries’ regulations often fall short of international standards, and “most” have failed to adequately respond to the proliferation of online fraud operations since the pandemic, according to the UN.

Pia Oberoi, a senior advisor for migration at the UN Human Rights Office, stated that many cases go unreported because victims face “stigma and shame” regarding their line of work.

The report emphasizes that an appropriate response should not only involve dealing with organized crime or border control but should also provide protection and justice for human trafficking victims.

Indonesians have also become victims of this illicit business. Prospective workers are often lured with promises of high wages and instructed to fly to other ASEAN countries such as Myanmar, Laos, or Cambodia. Instead, they end up working as online scammers under inhumane conditions.

Coordinating Minister for Political, Legal, and Security Affairs Mahfud Md disclosed the performance of the Indonesian National Police’s Anti-Human Trafficking Task Force (Satgas TPPO) from June 5 to July 3, 2023. (Photo: Merdeka.com)

UN Report unveils alarming rise in online scams and human trafficking since 2021

According to the UN Human Rights Office (OHCHR) report, the issues of online scams and human trafficking have escalated since 2021.

“As of the writing of this report, the situation is still evolving, with hundreds of thousands of people from the region and beyond being forced into online crime,” the OHCHR report states.

Highlighted activities in the OHCHR report include fraudulent investment solicitations disguised as romance, money laundering, illegal gambling, and cryptocurrency fraud.

“Many people have lost their life savings, accumulated debts, and suffered shame and stigma due to falling victim to scams. On the other hand, individuals forced to work in these scam operations and subjected to inhumane treatment are serious human rights violations,” the OHCHR emphasized.

The OHCHR explains that the issue of online scams is inherently complex and poses three significant law enforcement challenges:

  1. Difficulty in prosecuting transnational organized crime actors.
  2. Challenges in protecting human rights in the digital realm.
  3. Issues in accessing scam operations located in areas with weak oversight.

One example of the challenges faced by Indonesia relates to the third issue. Indonesian Foreign Minister Retno Marsudi previously raised concerns about evacuating Indonesian nationals who were coerced into online scam work in Myawaddy, Myanmar.

The region is difficult to reach due to ongoing conflict in Myanmar and its geographical location on the Thailand-Myanmar border, making it distant from Indonesia’s diplomatic representation.

The OHCHR also highlighted the lack of training for frontline personnel, such as border guards, in identifying human trafficking victims. Language differences further exacerbate these issues.

As previously reported, the Indonesian National Police’s Anti-Human Trafficking Task Force (Satgas TPPO) has rescued a total of 2,497 human trafficking victims since its establishment on June 5, 2023.

“The Anti-Human Trafficking Task Force, established by the President and led by the Chief of Police, has enforced the law by rescuing 2,497 victims,” said Inspector General Police Sandi Nugroho, the Head of the National Police Public Relations Division, during the 17th ASEAN Ministerial Meeting on Transnational Crime (AMMTC) in Labuan Bajo on 21 August.

In addition to rescuing victims, the task force has filed 771 police reports and arrested 924 suspects. This reflects the Indonesian National Police’s commitment to addressing human trafficking and contributes to the shared goal of a human trafficking-free ASEAN region.

“The key is coordination, communication, and collaboration,” it was stated. The international community eagerly anticipates the discussions and actions that will result from the upcoming ASEAN 2023 Summit, with the hope of addressing these critical issues plaguing Southeast Asia.

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UNODC report: Transnational Organized Crime continues to thrive due to ASEAN’s disorganized and reactionary response

The UNODC’s policy report criticizes the disorganized and reactive responses to trafficking in Southeast Asia.

These efforts have failed to dismantle Transnational Organized Crime groups, allowing them to persist and thrive.

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BANGKOK, THAILAND: In a recently published policy report, the United Nations Office on Drugs and Crime (UNODC) has strongly criticized the responses to the issue of trafficking in persons for forced criminality in Southeast Asia, characterizing them as disorganized and reactionary, lacking a systematic and well-coordinated approach.

These sporadic responses have proven ineffective in dismantling the Transnational Organized Crime groups engaged in these criminal activities. Despite previous efforts, these syndicates have persistently operated and thrived, as highlighted in the report.

Released on Tuesday (26 Sep) under the title “Casinos, Cyber Fraud, and Trafficking in Persons for Forced Criminality in Southeast Asia,” the UNODC report sheds light on the rapid expansion of the online casino and gaming industry, especially in high-risk areas of the Mekong region, notably Southeast Asia.

The ad-hoc measures taken by countries like Cambodia and the Philippines have led to a partial displacement of organized crime groups, which have relocated their operations, particularly to regions within Myanmar. This shift has become notably prominent.

The onset of the COVID-19 pandemic accelerated the trend of online betting and gambling, with a significant increase in online betting platforms and the use of cryptocurrency payments.

Technological advancements, such as mirror websites and third-party betting software, have made it easier to establish online casino operations with minimal technical expertise and capital, regardless of gambling laws in a given jurisdiction.

China’s enforcement actions against cross-border gambling

In 2020, Chinese authorities arrested over 75,000 suspects involved in illegal cross-border gambling, with at least 600 extradited to China with the cooperation of local authorities in Cambodia, Malaysia, Myanmar, the Philippines, and Vietnam.

Chinese authorities also reported the dismantling of more than 2,260 online betting platforms and 1,160 betting promotion platforms in 2020, along with the closure of around 1,960 illegal payment platforms and underground banks while handling over 3,500 cross-border gambling cases.

In 2022, Chinese police investigated over 37,000 cases related to cross-border gambling.

There is clear evidence of a well-defined operational plan by these organized crime groups, which includes the recruitment of victims, execution of scams and fraud, and money laundering.

The fact that new scam compounds are continuously emerging in Southeast Asia points to the urgency of enhanced information sharing and responses to organized crime in the region.

Involvement of wealthy tycoon in illicit operations

The UNODC report sheds light on the key figures behind these criminal activities, with organized crime group leaders at the apex of the hierarchy, orchestrating these operations and forging alliances with government officials and affluent individuals.

They are responsible for the overall strategy and alliances with government officials and wealthy individuals.

The report underscored that some wealthy individuals have been implicated in cases of online scams, fraud, and trafficking in Southeast Asia. They may be involved in funding or supporting these illicit operations.

For example, a Chinese billionaire, She Zhijiang, was arrested in Thailand in 2022 and accused of running major online gambling rings across Asia, including Hong Kong, China; Taiwan PoC; China; Malaysia; Vietnam; and other countries.

Additionally, the report delves into the roles played by various key actors within these criminal operations.

They are: “scam directors” responsible for daily operations, controllers who manage trafficking victims through coercion, agents handling victim transportation and releases, recruiters convincing victims to participate, and recruitment agencies serving as intermediaries.

Transporters guiding victims across borders, and models serving as the face of scam calls, at times falling victim to exploitation themselves.

Locations of the scam compounds

The locations that are clearly hubs for online scams and fraud, and trafficking for forced criminality, are mainly in Cambodia, and Myanmar, as well as Lao PDR.

In Cambodia, the majority of scam compounds are concentrated in Sihanoukville and Phnom Penh, with notable complexes like the ten-skyscraper facility in Otres.

Other reported scam sites include Kandal, Phnom Penh, Koh Kong, Poipet, Pursat, and Kampot.

In response to increased media scrutiny and intense bilateral pressure from other Southeast Asia countries whose citizens were affected by trafficking for forced criminality, Cambodia launched a ‘crackdown’ on the scam operations in September 2022.

The stated objective was to effectively close down illegal online scam and fraud operations and secure the release the trafficking victims

The crackdown seems to have also led to organized crime operations spreading to other parts of Cambodia. Since late 2022, recruitment advertisements began listing new destinations, including Oddar Meanchey, O’Smach, and Pursat province.

In Myanmar, scam compounds are primarily located in Wa State, Myawaddy, Laukkaing Township, Kokang Shan State, and various other regions.

These compounds often inhabit casinos, resorts, hotels, office buildings, and residential developments.

They are fortified with measures like metal bars on windows and armed guards equipped with weapons and restraints to prevent victim escape and unauthorized entry.

Unlike Cambodia, in Myanmar, purpose-built structures are being constructed specifically for large-scale online scam and fraud operations, making it challenging to intervene and assist victims in more remote regions.

Figure 2: Locations of casinos and scam centres in Cambodia, Lao PDR, and Myanmar

Note: The present map depicts locations of known casinos, reported or raided compounds related special zones in Cambodia, Lao PDR, and Myanmar as reported by regional law enforcement authorities and may be subject to change given the evolving situation an ongoing law enforcement operations. Numerous other compounds have been reported by regional law enforcement but have not included as they remain under investigation. (Source: UNODC)

How ‘scam park’ bosses generate enormous profit

The UNODC report sheds light on how organized crime groups operating within the realm of online scams, encompassing investment scams, cryptocurrency fraud, and illegal gambling, primarily pursue financial gains.

According to the report, scam operations in one Southeast Asian country are estimated to generate a staggering US$7.5 and US$12.5 billion, or half the value of that country’s GDP.

“One group of trafficking victims can generate hundreds of thousands of US dollars in a week for traffickers,” the report noted.

Trafficking victims contribute significantly to these profits, generating hundreds to thousands of US dollars daily for the criminal groups.

Victims of online scams and fraud may lose varying amounts, with some individuals reporting losses in the millions of US dollars.

Organized crime groups also profit through extortion by demanding ransoms from victims’ families, ranging from US$3,000 to USS$30,000. Ransom amounts have seen a significant increase in Myanmar in 2023.

Furthermore, criminal groups profit from the sale of trafficking victims to other scam compounds or criminal organizations for various forms of exploitation.

These illicit proceeds are reinvested in criminal activities and may involve investments in advanced technology such as AI.

Criminal organizations also use these profits to bribe government officials and private sector actors, ensuring their operations remain relatively undisturbed and legitimized.

The remaining illicit profits are laundered through money transfers, legitimate businesses, and various investment avenues like cryptocurrency and properties, further undermining the rule of law and financial systems while strengthening criminal groups’ influence as significant investors in the region.

Comprehensive blueprint for combating organized scam crime in Southeast Asia

The UNODC policy report offers a comprehensive set of recommendations aimed at tackling the multifaceted challenges posed by organized crime in Southeast Asia.

These recommendations encompass a range of critical actions, including the creation or updating of bilateral Memoranda of Understanding (MOUs) to effectively address the evolving nature of trafficking in persons for forced criminality.

To bolster victim rescue mechanisms, the report advocates the replacement of ad hoc rescue processes with standardized agreements designed for the initial identification and release of victims.

The UNODC further emphasizes the necessity of ensuring that all individuals who manage to escape or are released from scam compounds undergo a thorough victim screening process.

The report underscores the importance of providing immediate protection and support to presumed victims.

In addition, the report proposes the establishment of specialized units at the national level to coordinate responses to organized crime. It also encourages collaboration with technology companies to enhance investigations and address the evolving nature of criminal activities in the digital age.

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ASEAN nations unite with UNODC to combat organized crime and human trafficking in Southeast Asia

Southeast Asian nations, in partnership with UNODC, have initiated a groundbreaking strategy to combat organized crime and human trafficking.

A UN policy report has exposed the pervasive presence of these criminal groups in Myanmar’s border regions, making it challenging for law enforcement to intervene, while trafficking victims remain trapped in remote areas vulnerable to online scams.

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BANGKOK, THAILAND: Southeast Asian nations, in collaboration with the United Nations Office on Drugs and Crime (UNODC), have launched a groundbreaking strategy aimed at tackling organized crime and human trafficking in the region.

The initiative, announced in the Thai capital, Bangkok, is set to target criminal activities primarily linked to casinos, while also addressing money laundering and cybercrime.

Officials from the Association of Southeast Asian Nations (ASEAN), joined by China, and representatives from UNODC, unveiled the comprehensive plan of action.

The new plan aims to strengthen preventative measures and enhance the capabilities of law enforcement agencies to combat international organized crime and human trafficking on a regional scale.

“Trafficking in persons connected to casinos and scam operations run by organized crime has mushroomed across Southeast Asia, particularly in the Mekong” remarked Jeremy Douglas, UNODC Regional Representative to Southeast Asia and the Pacific.

“There is an urgent need for regional cooperation to address these increasingly integrated and interlinked crimes in the region, as well as the ecosystem they exist in.”

Human trafficking, often utilized to recruit victims into criminal activities, is just one facet of transnational organized crime, as highlighted in a policy report released by UNODC on Tuesday (26 Sep).

This criminal activity is closely associated with border casinos, large-scale money laundering operations, cybercrimes, and an array of other illicit offenses. The report also documented credible instances of torture and extortion within these criminal operations over the past year.

Profits generated by criminal organizations in the region have reached unprecedented levels, with illicit funds increasingly funneled through the regional casino industry and other cash-intensive businesses, including the surge in cryptocurrency usage.

“Organized crime groups are converging in the region where they see vulnerabilities,” Mr. Douglas commented.

Billions siphoned equal to half of a Nation’s GDP

He added that “operations against syndicates in some countries like the Philippines have caused a partial displacement, and we have seen criminals moving infrastructure into places where they see opportunity – basically where they expect they will be able to take advantage and not be held to account, to remote and border areas of the Mekong,” he said.

According to the report, scam operations in one Southeast Asian country are estimated to generate a staggering US$7.5 and US$12.5 billion, or half the value of that country’s GDP.

“One group of trafficking victims can generate hundreds of thousands of US dollars in a week for traffickers,” the report noted.

UN Policy Report highlights transnational crime gangs establishing remote bases in Myanmar

The UN’s policy report has shed light on the alarming presence of organized crime gangs operating in the border areas of Myanmar, adjacent to China.

These remote locations, often inaccessible to law enforcement, serve as operational hubs for criminal syndicates perpetrating online scams, leaving trafficking victims with scant chances of escape.

Powerful Chinese and Taiwanese criminal organizations, operating primarily in the Mekong region and the Philippines, have orchestrated a “scamdemic” resulting in billions of dollars being siphoned off through tactics that include romance scams, extortion, and investment pyramid schemes.

While certain crackdowns have been executed in Cambodia and the Philippines, these criminal groups are evolving and perfecting their fraudulent activities from fortified compounds located within the protective umbrella of ethnic rebel groups in the conflict-ridden terrain of Myanmar.

Locations of casinos and scam centres in Cambodia, Lao PDR, and Myanmar (source: UN report)

In Myanmar, a significant hub for criminal activities has flourished in the Myawaddy region, situated just across a small river from the western Thai border town of Mae Sot.

Another network of compounds stretches along Myanmar’s eastern border with China, extending northward through Shan State, passing through the special administrative area of Wa State, and reaching Kokang, which shares a border with China’s Yunnan province.

Transnational crime syndicates operating openly and forming unusual alliances

The report has found that, rather than operating in the shadows, transnational organised crime groups there can be remarkably open, in some cases presenting themselves as legitimate business entities or even philanthropic organisations.

Some organised crime chiefs have developed public alliances with influential business leaders and officials.

Co-chaired by the Philippines and UNODC, the new plan is finalised and will be tabled by the Philippines at the next ASEAN Senior Officials Meeting on Transnational Crime.

“Addressing this issue in one or a few countries’ domestic contexts, while necessary and welcome, will not have a significant impact,” warned Rebecca Miller, UNODC Regional Advisor on Human Trafficking and Migrant Smuggling.

“The plan the region has agreed to, includes practical and targeted actions to address transnational crime comprehensively and strategically.  Progress is being made, but more needs to be done and UNODC stands ready to support,” she added.

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