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SGH food court’s S$7.30 tom yum soup underwhelms diners

In a gastronomic saga at Singapore General Hospital’s food court, a diner’s lament over his S$7.30 Tom Yum soup, featuring a meager serving of three prawns and one lonely sotong, has ignited a discussion about escalating food court prices in Singapore.

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SINGAPORE: The relentless grip of inflation has gradually elevated the cost of even food court indulgences, inciting frequent customer discontent regarding perceived value for money.

Recently, a discerning diner shared his experience, revealing a rather meager offering of three prawns and a solitary piece of sotong in his S$7.30 (US$5.4) tom yum soup from the food court within Singapore General Hospital (SGH).

The disappointed patron lamented that his meal was a far cry from being a worthy investment.

In a Facebook post shared within the Complaint Singapore Unrestricted group on Monday (4 Sep), the man expressed his dissatisfaction, deeming his meal as “absolutely not worth it”.

tom yum

(Photo: Facebook/Complaint Singapore Unrestricted)

His culinary journey led him to the newly inaugurated Koufu food court within SGH, where he placed his order at the “Telur Thai” stall.

Promising an authentic Thai culinary experience prepared by skilled Thai chefs, the stall had garnered his interest.

The critique began with the revelation of just three diminutive prawns and a single sotong for the hefty price of S$7.30 (US$5.4).

What further soured his experience was the prawns’ less-than-optimal freshness, evidenced by their tendency to crumble and shed their shells upon touch.

The diner’s disapproval extended to the tom yum soup itself, as he found its portion to be significantly lacking, filling barely half the container.

Moreover, a third seemed to be nothing but oil, a revelation that he found particularly unappetizing.

In unequivocal terms, he described the entire experience as “revolting” and pledged never to return to the aforementioned stall.

When urged to lodge a complaint, the diner expressed scepticism, asserting that it would likely prove futile.

He attributed the size of the prawns to decisions made by the franchise holder, absolving the local staff of any influence.

complain

The diner’s plight resonated with fellow netizens, with some pointing out the surprisingly steep prices at hospital food courts, rivalling even those at upscale locations such as Orchard and the airport.

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Fire in Bukit Merah HDB unit: Community comes together for family

Last week, a fire in a Bukit Merah HDB flat left a family of five homeless. On 14 September, a TikToker launched a fundraising campaign that raised over S$4,000 in just four days. The TikToker personally delivered the donations to Mr Liu, the head of the family. The ongoing appeal, running until Friday, has been praised by the online community as a true reflection of Singapore’s “Kampung spirit” and compassion.

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SINGAPORE: Last Tuesday (10 September), a fire broke out in a one-bedroom HDB flat located on the ninth floor of Block 104, Bukit Merah.

The blaze was reportedly started by a three-year-old boy who had been left unattended.

The fire, which originated from a mattress ignited with a lighter, caused significant damage to the unit and affected surrounding areas.

In response to the incident, TikTok user @something4rsomeone launched a fundraising appeal on September 14 to support the affected family.

Within just four days, the appeal successfully raised over S$4,000.

An accompanying video captured the TikToker delivering the funds in cash to Mr Liu, the head of the affected family.

Mr Liu, who lives with his wife and three children, expressed his gratitude for the public’s support.

He shared that the family has relocated to temporary accommodation and has received sufficient donations to manage their immediate needs.

However, he noted that they are still expecting more items to be delivered and took the opportunity to thank everyone for their “concern, love, and donations.”

The fundraising effort will continue until 20 September, at 11:59 pm.

Donations can be made via the PayLah/PayNow QR code available on @something4rsomeone’s TikTok page.

Any proceeds received after the deadline will be used for future charitable activities under the same account.

@something4rsomeone

UNCLE LIU (Part 3) UPDATE ❤️ How are you and family? We are doing alright easing into our new home. We have received much help. How is your new home and are there any other items you need? We have enough for now. Many people have donated and there are still more items on delivery. Are you going back to your old place once it is refurbished? No. We will not be going back. We will stay in our new home from now on. Mr Liu would like to thank everyone for their concern, love and donations. It will help them a lot to recooperate after the incident. We also told Mr Liu to let us know if he ever needs any sort of help or other extra items, the community are ready to assist. Just give us a text/call. As many if you would like to donate items, we are trying to organise a donation drive for the low income communities in the area. You can make a difference. We will keep you updated. More than $4000 was raise during the first batch of fundraising. The final batch of fundraising for Mr Liu is still ongoing. Although Mr Liu has paynow, he has difficulty using it, hence he has allowed us to collect on his behalf. All proceeds will go to him directly during this period and everything will be accounted for. (Link in bio) We will end our final collection on *Friday 20th September 2024 (23:59)*. Everything after the cut-off time will be used as donations under this page. Thank you Singapore, for doing something for someone.

♬ Jaithep Raroengjai_Grandma Home – Ganee

‘True Kampung spirit’

In the comments section of the TikToker’s post, many praised the gesture, calling it a true representation of Singapore’s “Kampung spirit.”

Others commended how this act highlights Singapore’s spirit of compassion and the country’s ability to come together and support one another during challenging times, reflecting its harmony in a multi-racial society.

According to earlier report from Shin Min Daily News, Mr Liu and his wife were at work when the fire started, leaving their two sons, aged three and nine, at home.

A friend was supposed to supervise the children but left them unattended for unknown reasons.

The older son, who was playing mobile games, did not notice the fire initially but acted quickly to get his younger brother to safety and alert the Singapore Civil Defence Force (SCDF).

SCDF firefighters promptly extinguished the fire, which had spread from the bedroom, and evacuated about 35 residents from the building.

Smoke from the fire caused visibility issues in the corridor, prompting police and SCDF personnel to assist elderly and disabled residents to safety. Six individuals were hospitalized for smoke inhalation.

The fire caused extensive damage to Mr Liu’s flat, including the destruction of personal belongings and electronics.

Concerns raised over Mr Liu’s S$2,000 household income

The family faces the challenge of replacing these items while managing their daily expenses.

Mr Liu, a cleaner, and his wife, a food stall assistant, have a combined monthly income of just over S$2,000.

Their 11-year-old daughter, who returned home later in the day, was devastated to find her belongings destroyed.

Despite the overwhelming losses, Mr Liu emphasized that the safety of his children remains his top priority.

Notably, some Singaporeans have raised concerns about Mr Liu’s family’s income, which is just over S$2,000, questioning whether it is sufficient for them to cope with the rising cost of living in the city-state.

Daniel Yap, former publisher of the socio-political news site The Middle Ground, pointed out that Singapore has yet to establish a minimum wage or define a poverty line.

PAP MP rejects Jamus Lim’s proposal for official poverty line

In a Parliamentary speech in April last year, Workers’ Party MP for Sengkang GRC, Associate Professor Jamus Lim, renewed his call for Singapore to establish an official poverty line, arguing that it should address more than just basic needs like housing, food, and clothing.

Assoc Prof Lim pointed out that as a country becomes wealthier, what is considered a basic need evolves. He highlighted the distinction between the “absolute minimum” and what is necessary to fully participate in society.

For example, while some may view smartphones and tuition as “unnecessary perks,” Assoc Prof Lim emphasized that many Singaporeans struggle to access essential government services or succeed in school without them.

In addition to proposing a poverty line, Assoc Prof Lim suggested refining existing assistance schemes, such as ComCare and the Workfare Income Supplement (WIS), arguing that they do not adequately support lower-income individuals.

However, National Trades Union Congress (NTUC) Assistant Secretary-General Desmond Choo, also a People’s Action Party MP, dismissed Dr Lim’s proposal, citing the “inherent problems” of a single poverty line.

He warned that it could create an “unintended cliff effect,” excluding those who are financially needy but have incomes slightly above the threshold.

Choo further noted that a poverty line could overlook other challenges faced by needy families, such as difficult family circumstances, poor health, and job readiness.

Responding to Dr Lim’s criticism of the complex processes for accessing government assistance, Choo acknowledged the need for assessments to ensure responsible use of public resources and to properly allocate aid. However, he agreed that efforts could be made to simplify these processes while maintaining the focus on the effectiveness of the schemes.

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M’sia NGO highlights toxic healthcare environment, urges reform after specialist’s suicide

A Malaysian NGO has urgently called for reform following Dr Tay Tien Yaa’s tragic death amid workplace bullying allegations at Lahad Datu Hospital. The NGO highlights how a toxic work environment, exacerbated by doctor shortages and inadequate facilities, impacts healthcare professionals. They demand a transparent reporting system, strict anti-bullying policies, and enhanced mental health support to address chronic understaffing and excessive workloads.

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MALAYSIA: Hartal Doktor Kontrak (the Contract Doctors’ Group), an NGO in Malaysia has issued a strong call for immediate action in response to the tragic death of Dr Tay Tien Yaa, a young specialist who took her own life amid allegations of workplace bullying at Lahad Datu Hospital in Sabah, Malaysia.

The NGO extends its heartfelt condolences to Dr Tay’s family, friends, and colleagues, and underscores the profound impact her passing has had on the medical community.

Despite recent findings by the Ministry of Health (MOH) task force on workplace bullying, Hartal Doktor Kontrak argues that the response has been inadequate.

The NGO demands more decisive action to tackle the pervasive issue of bullying within Malaysia’s healthcare system.

This includes implementing a transparent and independent reporting system for all healthcare workers and enforcing anti-bullying policies with strict accountability measures.

Additionally, Hartal Doktor Kontrak emphasizes the need for enhanced mental health support services for healthcare professionals, particularly those in high-stress or remote positions.

Dr Tay’s death highlights critical issues such as chronic understaffing and excessive workloads, which contribute to severe stress and mental health concerns.

The NGO insists that the time for change is now and urges the Ministry of Health (KKM) to expedite reforms to safeguard healthcare workers and prevent further tragedies related to workplace bullying.

On 14 September, a netizen named YS Tay, who claims to be Dr Tay’s brother, posted on Facebook alleging that Dr Tay experienced workplace bullying.

YS Tay revealed that Dr Tay, 30, had an impressive academic record, earning a Master’s Degree in Chemical Pathology in 2023. She was appointed head of the Chemical Pathology Unit at Lahad Datu Hospital in February 2024.

Despite her best efforts to improve healthcare services at the hospital, including upgrading diagnostic equipment and securing resources for her unit, Dr Tay allegedly faced immense pressure.

In August 2024, just six months into her tenure, she was found dead in her rental unit. Her family was informed of her death on 29 August.

YS Tay accused Dr Tay’s department head of workplace bullying, alleging that the superior manipulated her, assigned tasks outside her job scope, and subjected her to overwhelming workloads.

The pressure included managing personnel, handling budgets, and attending endless meetings.

He lamented that the medical field in Malaysia is rife with exploitation and questioned whether authorities had become indifferent to such tragedies.

Earlier, Lahad Datu police confirmed that no foul play was suspected in Dr Tay’s death but acknowledged the family’s allegations of bullying.

On Monday, Health Minister Datuk Seri Dr. Dzulkefly Ahmad addressed the incident, reaffirming his commitment to eradicating bullying in the medical field.

In a post on X (formerly Twitter), he emphasized that all staff deserve a safe and fair working environment and pledged a thorough investigation into the circumstances surrounding Dr Tay’s death.

Community Voices Alarm Over Healthcare System’s Toxic Culture and Lack of Support

In response to Dr Tay’s passing, the Malaysian community has expressed deep concern and frustration about the mental health support for medical professionals.

Many have highlighted that the challenging culture within the healthcare system, combined with a shortage of doctors and inadequate facilities, significantly contributes to the toxic work environment in KKM.

Comments suggest that administrators and doctors who mistreat their colleagues are often perceived as “effective” in managing staff shortages.

This dynamic exacerbates the problem, leaving many healthcare workers, particularly government doctors, fearful of speaking out about bullying due to potential repercussions.

Kenn Yeap, a state assemblyman in Perak, shared insight from a doctor described widespread bullying and exploitation by senior staff in hospitals, highlighting that the hierarchy of bullying is prevalent even in healthcare settings, where it should be least expected.

Yeap’s friend’s message, expressing despair and a lack of support, underscores the severe pressure and exploitation faced by medical professionals.

Yeap questions whether the government is effectively managing these issues and whether the pressures faced by doctors, often perceived as glamorous, are being adequately addressed.

He calls for a critical examination of the government’s handling of the situation and the overall support system for healthcare workers.

For those struggling with suicidal thoughts or mental health challenges, help is available. In Malaysia, support services include the Mental Health Psychosocial Support Service (03-2935 9935 or 014-322 3392) and Befrienders Kuala Lumpur (03-7627 2929).

In Singapore, you can contact the Samaritans of Singapore (SOS) at 1-767 or text 9151 1767 for support.

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