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BookMyShow launches Bigtix: Revolutionary SaaS ticketing platform for Southeast Asian entertainment

BookMyShow introduces Bigtix, a cutting-edge ticketing platform, enhancing control for clients, collaborating with major events like the Formula 1 Singapore Grand Prix. It boasts cloud-native architecture, automatic updates, B2B and B2C features, a user-friendly interface, and mobile responsiveness. The platform is already operational across Southeast Asia, gaining praise from industry leaders and arts organizations while setting new standards in entertainment ticketing.

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SINGAPORE: BookMyShow, a leading player in the entertainment industry, has unveiled ‘Bigtix,’ an innovative Enterprise B2B2C Software as a Service (SaaS) Ticketing Platform.

Bigtix offers a range of features, including white-labeled ticketing control, access to value-added tools, and collaboration opportunities with channel partners.

Notably, it has kicked off its journey by becoming the ticketing provider for the prestigious Formula 1 Singapore Airlines Singapore Grand Prix 2023.

Bigtix by BookMyShow SEA

Developed by BookMyShow Southeast Asia (SEA) with cloud-native architecture and technology, Bigtix is known for its resilience, scalability, and agility in responding to evolving business needs.

The SaaS model ensures automatic updates and the latest features for clients without the burden of managing their own infrastructure and IT teams.

Bigtix offers a wide range of business-to-business (B2B) and business-to-consumer (B2C) features, combining ticketing best practices with new e-commerce expertise.

It provides an end-to-end solution, including a touch screen Point-of-Sale (POS), a content management backend for product information, pricing, agents, and promotions, and a user-friendly frontend with white-label capabilities.

The platform is mobile-responsive, allowing convenient management from desktop or mobile devices.

Ticketing solutions for prominent enterprises

Kenneth Tan, CEO of BookMyShow SEA, emphasizes that Bigtix empowers clients and consumers in the Southeast Asian entertainment sector, enabling them to have greater control over branded ticketing and collaborations with various distributors.

Bigtix is already operational in Singapore, Malaysia, and Indonesia, with a strong presence in major sporting events like the Singapore Grand Prix.

Adam Firth, Executive Director of the Singapore GP, praises BookMyShow for its role in enhancing the event experience for fans during the Singapore Grand Prix 2022 and looks forward to continued collaboration in 2023.

“BookMyShow was critical to the overwhelmingly positive event experience of our fans and I look forward to working together to continue raising the bar in 2023 and beyond,” he said.

Arts and Theatre companies such as LOL Asia, Dream Academy, The Theatre Practice, and Arts House Limited have also used Bigtix for various shows, benefiting both promoters and ticket buyers.

Rowdy Kumar Malaysia Tour, Broadway Beng 2023, Four Horse Road 2023, Singapore International Festival of Arts 2022 and 2023, and Singapore Writers Festival 2023 is among many of the shows.

“The BookMyShow platform is continuously upgraded to keep up with the fast-changing environment while retaining ease of use for both promoters and ticket buyers.”

“We have seen tremendous seamlessness for our patrons since they have been onboarded,” said Selena Tan, Managing Director of Dream Academy.

Bigtix is also making strides in the Night-life club and Music entertainment space, handling high-concurrency ticket sales for concerts and events by promoters like Star Planet, IME Entertainment, MMIC Entertainment Group, Unusual Entertainment, and IMC Live Global.

Dato’ Alan, Managing Director, Star Planet said, “Managing high loads during the first day of sales is very important to a concert promoter, and BookMyShow did that very well!”

Overall, Bigtix is transforming the ticketing landscape in Southeast Asia, offering a comprehensive and user-friendly solution for a wide range of entertainment and attraction experiences.

BookMyShow: A Decade of Entertainment Evolution

Founded in 1999 and launched in 2007, BookMyShow, owned and operated by Big Tree Entertainment Pvt Ltd, has emerged as India’s premier entertainment destination with a global footprint.

With operations spanning Singapore, Malaysia, Indonesia, Sri Lanka, and the Middle East, it has become the go-to platform for all entertainment needs.

BookMyShow has left its mark in over 700 towns and cities across India, collaborating with industry partners to deliver unparalleled entertainment experiences to millions of customers.

Initially, it began as an online ticketing platform for movies, serving more than 7,000 screens.

However, it has since evolved into an all-encompassing entertainment hub, managing live events like music concerts, live performances, sports, and more, all meeting global standards.

Under the banner of BookMyShow Live, its live entertainment experiential division, the company has introduced a range of noteworthy properties to its markets.

These include hosting events like Lollapalooza India, the Backstreet Boys’ DNA World Tour, Post Malone’s debut India show at the Feeding India concert, U2’s The Joshua Tree Tour, NBA’s inaugural games in India, Disney’s Aladdin, Cirque du Soleil BAZZAR, and performances by international artists like Coldplay, Ed Sheeran, and Justin Bieber, to name a few.

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Taiwan’s FSC rejects CTBC Financial’s bid to acquire Shin Kong Financial, favoring Taishin’s merger plans

Taiwan’s Financial Supervisory Commission rejected CTBC Financial’s tender offer to acquire Shin Kong Financial, raising concerns about its plan, while Taishin Financial moves closer to a merger with Shin Kong. Both companies have scheduled shareholder meetings for 9 October.

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On 16 September 2024, Taiwan’s Financial Supervisory Commission (FSC) rejected an application from CTBC Financial Holding Co. to launch a tender offer for Shin Kong Financial Holding Co., potentially clearing the path for Taishin Financial Holding Co. to proceed with its proposed merger with Shin Kong Financial.

Jean Chiu, vice chairperson of the FSC, stated at a press conference that CTBC Financial failed to provide a comprehensive implementation plan for the acquisition. CTBC had proposed acquiring between 10% and 51% of Shin Kong Financial’s shares initially, with plans to later fully integrate the company.

However, the FSC raised concerns over CTBC’s lack of detailed provisions on how it would manage various potential outcomes, particularly if it failed to secure full control of Shin Kong.

Additionally, the FSC highlighted gaps in CTBC’s understanding of the financial health of Shin Kong’s life insurance subsidiary, as well as a lack of firm commitments regarding raising the capital size of this subsidiary.

This uncertainty, combined with the method of payment proposed by CTBC—using a mix of cash and its own stock—raised concerns that the tender offer could negatively affect shareholders due to potential fluctuations in CTBC’s stock price during the transaction process.

CTBC’s proposal, announced on 20 August, included an offer of NT$4.09 (US$0.13) per share in cash and an exchange of 0.3132 CTBC shares for each Shin Kong share, amounting to NT$14.55 (US$0.46) per share. This bid was labeled by Taishin Financial as a hostile takeover attempt, as Shin Kong Financial’s board had not approved the offer.

In response, Taishin Financial, which has been vying for Shin Kong through a merger, revised its stock swap offer on 11 September.

The new offer included 0.672 Taishin shares plus 0.175 preferred shares for each Shin Kong share, translating to NT$14.18 per share—closer to CTBC’s offer. Taishin had earlier disclosed on 22 August its original plan to offer 0.6022 shares of its stock per Shin Kong share, which amounted to NT$11.32 (US$0.36).

Chiu emphasized that tender offers based on stock payments are rare in Taiwan, with only six cases since the 2002 revision of tender offer regulations.

She referenced Fubon Financial Holding’s acquisition of Jih Sun Financial in 2023, where cash was used instead of shares, to highlight how tender offers have traditionally been handled in the local market.

Chiu concluded by stating that although Taiwan’s financial market operates on free-market principles, takeovers should avoid disrupting market order and respect corporate stability.

Taishin Financial and Shin Kong Financial are set to hold a special general meeting on 9 October to secure shareholder approval for their merger plan, which will then require the FSC’s endorsement.

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Times Bookstores to close after nearly four decades in Singapore

Times Bookstores will cease operations in Singapore after nearly four decades, with its final outlet at Cold Storage Jelita closing on 22 September 2024. The closure is seen as being attributed to high rents, low sales, and rising operational costs, reflecting challenges faced by physical bookstores in Singapore.

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Times Bookstores will end its operations in Singapore after nearly 40 years, as its last remaining outlet at Cold Storage Jelita on Holland Road is set to close on 22 September 2024.

In a farewell statement posted on Instagram on 16 September, the English book retailer, established in 1978, invited customers to visit the store one final time. “Our happily ever after has finally come,” the post read. “It is with both a heavy heart and a sense of fulfilment that we announce the closure of Times Bookstores.”

The closure of Times Bookstores has been anticipated for several years. The company, owned by regional consumer group Fraser and Neave Limited, closed its branches in Plaza Singapura and Waterway Point in February 2024.

The shutdowns triggered a discussion in Singapore’s literary community about how to better support bookstores.

Struggles Facing Book Retailers

Times Bookstores has been affected by increasing rent, low sales, and rising operational costs. The Covid-19 pandemic exacerbated its challenges, with the business quietly closing outlets at Marina Square and Paragon in 2021.

A key warning came in 2019 when the retailer closed its 8,000 sq ft Centrepoint branch, once one of Singapore’s largest bookstores.

These closures reflect a broader struggle for physical bookstores in Singapore. Rising rent, higher goods and services taxes (GST), and increasing printing costs have driven book prices up, making it difficult for traditional retailers to compete.

Popular bookstore also shut its Marine Parade outlet on 18 June 2023, citing similar reasons, while Books Kinokuniya closed its JEM branch on 9 May 2022 due to slow sales and rental costs.

Future of Singapore’s Bookstores

Following the closure of Times, few large bookstore chains remain in Singapore. Books Kinokuniya, the largest bookstore in Singapore, continues to operate its flagship store at Takashimaya Shopping Centre.

According to a spokesperson from Toshin Development Singapore, cited by the Straits Times, Kinokuniya remains a key tenant, though no specific renewal dates were disclosed. The spokesperson added that Kinokuniya continues to engage with the landlord regularly to appeal to patrons and remain in trend.

Although Times Bookstores will no longer have physical stores in Singapore, its book distribution business, which supplies books from international and local publishers to other retailers, continues to operate.

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