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Singapore GrabFood rider caught drinking customer’s McDonald’s Milo on camera and delivers it

In a shocking incident in Singapore, a GrabFood rider was captured on camera drinking a customer’s McDonald’s Milo just moments before making the delivery. The customer shared the unsettling experience on TikTok, which quickly gained attention. Grab has responded by banning the delivery partner and issuing a full refund to the customer, assuring the public that this is an isolated incident not reflective of their delivery partners’ usual high standards.

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1 year ago

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SINGAPORE: In a startling incident, a GrabFood rider was caught on camera drinking a customer’s McDonald’s Milo just moments before delivering the order.

Unaware that he was being recorded by a surveillance camera, the rider nonchalantly sipped from the cup and then handed it over to the unsuspecting customer as if nothing had transpired.

The customer, left shocked by the incident, shared his unpleasant experience on TikTok (@haziquehibri), which quickly garnered attention among viewers.

@haziquehibri

can’t believe this is what ends up being my first ever TikTok 💀 #fooddelivery #grabfood #service #unclestengmymilo #unclecheckforpoison #goodbyeMILOver jumping back in to address some of the common questions you guys had: *Which part of the East?* this was from a Macs in Tamp *Drop his name?* According to some news sites that spoke with Grab, they’ve already banned him from the platform so I don’t think there’s a need to publicly share it. Delivery partners should just take note of this guy tho. *Camera?* To clarify, this was a camera integrated within the intercom system so he did this at the lift lobby, not in front of my door.

♬ original sound – haziquehibri – haziquehibri

In the video, the customer displayed footage from a CCTV camera that clearly captured the rider taking sips from the Milo cup, with the entire theft lasting about five seconds.

Initially, the customer thought that the rider had ordered his own drink while waiting for the food.

“Maybe [the rider] went to the counter and ordered his own drink while he was waiting for my food or whatever,” he said, at first, shrugging off the rider’s action.

However, when the customer opened the door to receive the order, he noticed that the rider had only one drink, which was the tampered Milo.

Describing the experience, the customer cringed and remarked, “the mouthpiece was so wet. I don’t know if it was saliva or sweat or a combination of that and spilled Milo, but that sh*t was nasty.”

After confronting the rider about the incident, the customer was met with a baffled response.

The rider, who had previously maintained a five-star rating on Grab, simply responded with “Huh?” when confronted with the evidence.

The customer, while acknowledging that delivery personnel can get thirsty during their shifts, expressed his displeasure at the rider’s actions.

“Just don’t pass me something that you put your lips on; I don’t want the lips of another man.”

“I wanted to whoop [the rider’s] ass, not gonna lie, but it would have been petty if I whooped his ass over a cup of Milo,” the customer said.

Subsequently, the customer contacted Grab and was granted a full refund for his order.

Additionally, he expressed his willingness to cooperate with food delivery platforms such as Foodpanda and Deliveroo in identifying the rider should they seek to investigate whether the same individual is working for them.

In response to inquiries from Mothership, Grab issued a statement:

“This is against our code of conduct, and we have banned the delivery partner from our platform on the day the incident was reported. We have also issued a full refund on the order to our user. We want to reassure the public that this is a one-off incident and does not reflect the high standards that our delivery partners uphold.”

Netizens baffled by rider’s action

While the majority of commentators express astonishment at the rider’s conduct, a few have voiced apprehensions regarding hygiene and the potential transmission of Covid-19, given that the virus remains prevalent in the community.

Some individuals are questioning the driver’s behavior, particularly why he chose to take a sip from the customer’s drink right in front of the customer’s doorstep, even if he had a desire to do so.

“…he did it right in front of the unit. It’s almost like he wanted to get caught,” they said.

Grab Singapore commented on the customer’s Instagram post, expressing their remorse for the incident and providing an update on the measures taken in response to the driver’s actions.

“We have already taken necessary actions on the delivery-partner involved,” it said.

 

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Crime

Singaporean fugitive deported from Thailand, to be charged with drug trafficking

A Singaporean fugitive arrested in Thailand, was deported to Singapore on 19 September 2024 and faces drug trafficking charges. Authorities expect him to face the death penalty under Singapore’s tough drug laws for running a smuggling operation between Thailand, Australia, and Singapore.

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2 hours ago

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19 September 2024

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A 31-year-old Singaporean man, wanted for drug trafficking offences, was arrested in Thailand and deported to Singapore on 19 September 2024.

The fugitive, identified as Benny Kee Soon Chuan, was apprehended by Thai police at his residence near Bangkok’s Suvarnabhumi Airport and will face charges in court on 20 September.

Kee, described as a high-level trafficker, ran a smuggling operation that trafficked crystal methamphetamine, ketamine, and Ecstasy to Australia and Singapore using Thailand as a transit hub, according to Pol Lt Gen Panurat Lakboon, secretary-general of Thailand’s Office of the Narcotics Control Board (ONCB).

Cross-Border Investigation and Arrest

The Central Narcotics Bureau (CNB) of Singapore had issued an arrest warrant for Kee following investigations into two drug trafficking cases in December 2020 and November 2022.

He had been on the run since 11 April 2016, prompting CNB to collaborate with its international counterparts, including the ONCB. Thai authorities were tipped off by CNB on 12 August 2024, and after weeks of investigation, Kee was apprehended on 17 September.

Thai immigration officials revealed that Kee had entered Thailand earlier in 2024 using a Vanuatu passport.

Following his arrest, Kee’s Thai visa was cancelled, and assets worth 15 million baht (S$585,000), including luxury watches, gold pieces, and a luxury car, were seized during a raid on his residence in Samut Prakan.

Lt Gen Panurat confirmed that the fugitive had been living an affluent lifestyle in Thailand despite lacking legitimate employment.

Links to Broader Drug Network

Kee is believed to be linked to other Singaporean traffickers involved in the smuggling of drugs from Thailand.

In March 2021, Thailand’s Anti-Trafficking in Persons Task Force (AITF) intercepted packages containing Ecstasy and ketamine destined for Singapore, as well as crystal methamphetamine bound for Australia.

Two other Singaporean men, aged 21 and 29 at the time of their arrests, were later sentenced to imprisonment and caning in Singapore for their involvement in these operations, which were connected to Kee’s trafficking network.

Death Penalty Under Singaporean Law

Kee’s deportation to Singapore brings him under the jurisdiction of Singapore’s severe drug laws, which prescribe the death penalty for those convicted of trafficking substantial amounts of controlled substances.

Singaporean authorities have indicated that he could face the death penalty under the country’s strict drug trafficking laws. Pol Lt Gen Panurat indicated that Singaporean authorities are expected to seek the maximum penalty for Kee’s alleged offences.

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Arts & Culture

Epigram Books to close SAM bookshop amid low sales and footfall

Epigram Books will shut down its bookshop at the Singapore Art Museum on 26 January 2025, citing low sales and foot traffic. The independent bookstore, known for supporting local authors, will continue to operate its online store, but its future in brick-and-mortar retail is uncertain.

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2 hours ago

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19 September 2024

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Epigram Books, a major supporter of Singaporean literature, will close its Epigram Coffee Bookshop at the Singapore Art Museum (SAM) on 26 January 2025.

The decision comes after years of struggling with low sales and foot traffic at the Tanjong Pagar Distripark location, marking the end of the bookstore’s three-year lease.

The announcement on 19 September follows Times Bookstores’ closure of its final outlet in Holland Road, highlighting the growing challenges faced by brick-and-mortar bookstores in Singapore.

Edmund Wee, publisher at Epigram Books, expressed disappointment, stating: “We tried everything to make this work. Over the past three years, we’ve often asked ourselves, how many people even knew our bookstore existed here, let alone visited?”

Despite efforts to boost traffic, including operating shuttles to increase accessibility, the bookstore struggled to attract visitors consistently.

Epigram Coffee Bookshop, previously located at the Urban Redevelopment Authority Centre on Maxwell Road and later in a pop-up at Beach Road, relocated to SAM in May 2022 in partnership with Balestier Market Collective.

The 20-seater store featured towering shelves showcasing local and Southeast Asian titles, including books from other independent publishers like Ethos Books and Math Paper Press.

However, the location’s industrial setting, which only saw spikes in visitors during major exhibitions like Olafur Eliasson’s, limited consistent footfall.

The closure coincides with the end of Eliasson’s exhibit on 22 September 2024. Although the exhibition provided a temporary boost to the bookshop’s sales, Epigram noted that the increased traffic was short-lived.

Epigram’s future in physical retail remains uncertain. Mr Wee indicated that high rental costs make reopening a physical store unlikely: “Unless rent prices relent, it’s unlikely we’ll move into another space.”

Epigram Books has been a significant presence in Singapore’s independent book scene, promoting local authors and holding literary events.

The bookshop was also a community hub for the literary arts, hosting numerous book launches and events supporting local writers. “These spaces are special to our literary arts community. They’re where book lovers gather, where literary events and book launches happen in support of our writers,” said Mr Wee.

Despite the closure of the SAM store, Epigram will continue to operate its online store. The publisher emphasized the need for continued support from readers: “We’ve come this far with everyone’s support, and we look forward to continued support from our readers as we transition to focus on online sales.”

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