Connect with us

Community

Foreign workers face taxi nightmare as driver allegedly demands extra S$30 for incomplete ride

Three foreign workers in Singapore had an unsettling experience in a private-hire taxi last Sunday.

Initially quoted $31 for two destinations, the driver later allegedly demanded an extra $30 or threatened to strand them.

Published

on

SINGAPORE: In an unfortunate incident that unfolded last Sunday night, three foreign workers employed in Singapore found themselves in a distressing situation as they took a private-hire taxi home.

The ride, initially set at a fare of $31 for two destinations, took an unpleasant turn when the driver allegedly demanded an additional $30 after dropping off one of the passengers or threatened to leave them stranded.

One of the foreign workers, who goes by the name “Hoan Messi,” took to the Facebook group ‘Complaint Singapore‘ to share the harrowing details of their ordeal.

In his heartfelt post, Messi, who has been living and working in Singapore for nearly four years, expressed his gratitude for the opportunity to live and work in the “Best Green Beautiful Country in the World” alongside kind people while saving money to support his family.

However, he recounted that last Sunday (10 Sept) turned into a nightmarish experience he had never anticipated.

Messi and two of his friends had just finished competing in a final football match organized by the Ministry of Manpower (MOM) for foreign workers with work permits and S Passes in Singapore.

The trio, exhausted and eager to return home before their workday, decided to book a taxi via a ride-hailing app TaDa from the 10 Penjuru area at around 10:15 PM.

They had booked a ride with two destinations: Orchard Road and Bedok, with an estimated fare of approximately $30.

However, their ordeal began when, after dropping off one of Messi’s friends at Orchard Road, the driver unexpectedly demanded an additional $30 to continue the journey to Bedok.

Messi and his friend were perplexed because the driver had prior knowledge of their booking with two addresses and a total fare of $30.

Nevertheless, the driver insisted that Bedok was “too far” and that they must pay an extra $30 to reach their destination.

According to Messi, the driver also repeatedly criticized the TaDa app, referring to it as “stupid,” and accused Messi and his friend of trying to deceive him.

“After that he cancelled the trip or finished something on the app and he didn’t bring us to bedok, asking me pay $30 to him for half way only! ”

Police advised passengers to pay in full and report to TADA later

Messi and his friend refused to comply with the demand, leading the driver to call the police.

During the 15-20 minutes it took for the police to arrive, the driver continued to berate Messi, his friend, and the TaDa app.

Upon the arrival of the police officers, they initiated negotiations with the driver, suggesting that the passenger pay only half the fare, given that he had been transported to only one of the originally intended two destinations.

Unfortunately, the driver remained unyielding in his stance, refusing to accept this compromise.

Consequently, the police officers recommended that the passenger proceed to pay the full fare upfront and subsequently file a report with TADA.

“It was too late 11:30 pm and we needed to go home for the next day working so I gave up and paid him $30, ” Messi said.

Messi concluded his post by contrasting this unfortunate experience with previous taxi rides, during which drivers had been kind and accommodating, even in situations like his friends’ getting sick after a night of drinking.

However, he shared that this particular driver allegedly accused them of having a strong odour due to their recent football match, and he used offensive language throughout the ordeal.

“He scolds us a lot as well, what kind of Service is it!? hopefully, you are not next his customer if will get really bad experience like me and my friends.”

Messi expresses utter shock at driver’s unusual behavior

In the comment section, Messi further emphasized that while he understood the fare was quite reasonable for a long ride like that, he was utterly shocked by the driver’s decision to drop them off halfway and berate both his passengers and the app as if it were his prerogative.

“Some more he already knows the address and the prices before he accepts. and he said me and my friends try to play him even though we didn’t do anything wrong”

A Facebook group member recommended that Messi report the incident to the Land Transport Authority (LTA).

Meanwhile, another netizen speculated that perhaps the driver’s font size was too large, preventing him from noticing the second location before accepting the ride. However, they acknowledged that the driver’s behaviour and attitude were concerning.

Messi further clarified that he had already checked and informed the driver about their dual destination when they entered his car.

One comment suggested that when the driver demanded an additional fare, it could potentially constitute an offence of ‘Ply For Hire.’, which is a serious violation that needs to be addressed.

TADA says passengers Refunded, driver faces consequences for incomplete journey

According to MS News, a TADA spokesperson confirmed that they have taken action in response to the incident.

They clarified that the passengers have been fully refunded the S$30 they paid in cash for the incomplete journey, and this refund has been provided to them in the form of a voucher.

“We have provided guidance to the patron, emphasising that our dedicated channels are always open for direct engagement with TADA, should any future concerns arise.”

Regarding the driver’s account, a reconciliation of the S$30, which was received in cash from the passengers for the journey that was not completed, will be carried out. This will result in a deduction from the driver’s account.

The TADA spokesperson also noted that a formal cautionary notice will be issued to the driver. This notice reinforces the unequivocal policy that accepted trips must be completed, ensuring passengers reach their intended destinations as specified in their bookings.

“At TADA, we are committed to ensuring the safety and satisfaction of our passengers and maintaining the professionalism of our drivers, and we are actively working to prevent such occurrences in the future through continuous training and communication with our drivers.”

Continue Reading
Click to comment
Subscribe
Notify of
0 Comments
Newest
Oldest Most Voted
Inline Feedbacks
View all comments

Comments

Elderly men eating leftovers at People’s Park Food Centre spark concerns over rising living costs

A recent report revealed that elderly men have been seen eating leftovers at People’s Park Food Centre, raising concerns about their potential struggles amid rising living costs in Singapore. Online community are urging relevant agencies to reach out and understand their situations.

Published

on

Singapore: A group of elderly men has reportedly been eating leftovers at in People’s Park Food Centre, as reported by Shin Min Daily News on Wednesday (18 September).

According to tips from readers, these elderly men have been spotted scavenging for food at the bustling food centre in Chinatown.

Witnesses noted that they not only take unfinished meals from tables but also search the dish return area for additional leftovers.

Several hawkers reported seeing multiple elderly individuals, including one specific man, frequently visiting the food centre to collect leftovers, although they were unaware of their identities and living situations.

A Chinese food hawker, who has worked there for over ten years, noted that at least three or four scavengers come daily, usually around 8 or 9 PM, and sometimes kind customers buy food for them.

Another stall assistant, Ms Ma, observed that diners often leave their tables, allowing the older man to sit down and eat the leftovers directly.

Cleaner Mr Quan mentioned that while he has seen the man taking food left by others, he has also witnessed him buying his own meals, suggesting he is not in dire financial need.

Additionally, Quan noted that these scavengers typically arrive around 10 AM and leave in the afternoon.

One Elderly Man Interviewed Attributes Leftover Eating Habit to Waste Prevention, Not Financial Struggles

Among the scavengers is Mr Wang, an 84-year-old resident of Bedok, who emphasised that he doesn’t want to waste food.

He told reporter, “I have a home and children, but it’s very lively here, so I come every day and go home in the evening.”

He acknowledged his habit of eating leftovers, stating, “It’s not because I lack money; I simply don’t want to waste food.”

He explained, “Some people order a lot and can’t finish it; sometimes a whole fish is left uneaten. ”

“When I see large plates of leftover food, I think it’s a waste, so I take it to eat, and it’s still warm,” he said, adding that other scavengers respect each other’s space and enjoy their own finds.

Not everyone supports the practice of scavenging for leftovers. Daniel Tay, a retired financial advisor and advocate for freeganism, expressed concerns about the potential dangers of consuming discarded food.

He pointed out that it’s often unclear how long the food has been left out or if it has been contaminated by animals or pests, which could lead to food poisoning.

“It’s extremely unhygienic. Diners might throw away food or toss used napkins into it, contaminating it further. If a diner gets sick, such as with the flu or COVID-19, they could pass the virus to someone eating the leftovers,” he warned.

Tay suggested a more proactive approach, encouraging people to ask diners if they can take home any uneaten food, which would help ensure the food is clean and raise awareness about food waste.

Netizens Urge Agencies to Address Challenges Faced by Elderly Amid Rising Living Costs

Comments on Shin Min’s Facebook page reveal that many netizens suspect the elderly men scavenging for food may be facing significant challenges and are urging relevant agencies to reach out to understand their situations.

Some are questioning whether the rising cost of living in Singapore is prompting individuals to resort to drastic measures to save money.

One netizen commented, “Every family has its own difficulties; who hasn’t faced storms and hardships? If you see an elderly person, please invite him to a meal. After all, we will all grow old one day. Whether it’s a blessing or a curse, only heaven and earth know. I believe that Singaporeans who see him will definitely invite him to a meal.”

Discussion on Singapore’s Hardwarezone forum also highlighted that many have witnessed similar situations, indicating that this issue is not new.

One netizen speculated that some elderly individuals might be facing mental health challenges. The user shared observation of an elderly woman in Little India who regularly collects cardboard and sells 4D lottery tickets. Despite receiving money from passersby, she continues her activities.

Another user recounted an experience of seeing an elderly woman eating directly from leftover plates and offered to buy her a plate of duck rice.

However, the hawker advised that it would be pointless, as the woman allegedly prefers eating leftovers to fresh food. The netizen expressed pity for her situation, noting that other customers had also tried to buy her a meal.

Not the First Time Elderly Individuals Spotted Scavenging for Leftovers at People’s Park Food Centre

This is not the first time elderly individuals have been spotted eating leftover food at People’s Park Food Centre.

In November 2022, 8World News reported that at least seven elderly people allegedly engage in such practice regularly at the hawker centre. These individuals typically search for unfinished food left on tables or at the tray return area.

At that time, in response to inquiries from 8World News, the Ministry of Social and Family Development (MSF) stated that they were collaborating with grassroots volunteers and hawkers to identify these elderly individuals and provide assistance if needed.

MSF encourages the public to report any elderly individuals in need of help by calling 1800-222-0000 or connecting them with local social service agencies through the OneService App.

Continue Reading

Community

Fire at train depot causes second Circle Line disruption in two days

Circle Line services in Singapore were disrupted for the second time in two days after a fire broke out at Kim Chuan Depot on 18 September. The fire, which caused a power trip, was extinguished quickly, with normal services resuming shortly after.

Published

on

SINGAPORE: A fire at the Kim Chuan Depot on Wednesday (18 September) caused a brief disruption to Circle Line services, marking the second consecutive day of interruptions on the line.

The fire, which broke out around 8pm in one of the power system cubicles, resulted in a power trip that halted train services for approximately 15 minutes.

A netizen posted in the Facebook group Complaint Singapore, reporting the latest disruption.

According to SMRT, the transport operator, the incident caused several trains to stall, and lighting within the affected trains was briefly impacted.

Engineers at the depot quickly extinguished the fire, and the Singapore Civil Defence Force was activated to assist.

Power was restored by 8.10pm, and normal train services resumed five minutes later at around 8.15pm.

“We appreciate all commuters’ patience and apologise for the longer commutes over the past two evenings,” SMRT said in a statement posted on Facebook, explaining the swift restoration of services after the fire was contained.

In response to the incident on SMRT’s Facebook page, some commuters expressed frustration, noting that the disruptions were happening just before a planned fare increase.

Others raised concerns about the reliability and safety of train services.

Several also criticised SMRT for poor communication during the disruptions, highlighting issues with announcements and equipment at certain stations.

They urged the operator to make improvements before the fare hike takes effect.

The incident followed a major disruption the previous day, when a power fault at 5.50pm on 17 September halted Circle Line services for nearly two hours during the evening peak period.

Eleven trains were stalled inside tunnels for 15 minutes, leaving passengers without air-conditioning.

However, onboard batteries provided partial lighting and ventilation during the outage.

SMRT gradually resumed services, with normal operations restored by 7.40pm.

In a statement on Wednesday morning, SMRT said that staff worked through the night to diagnose the cause of Tuesday’s fault and ensure that all systems were fully operational.

Continue Reading

Trending