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Chan Chun Sing: ‘Human error’ causes 9,822 Tanjong Pagar voters received duplicate PE2023 poll cards

Minister Chan Chun Sing has announced that The Elections Department (ELD) is actively working to avoid future printing mishaps.

This response comes after nearly 10,000 voters received two poll cards each due to a human error during the recent Presidential Election, as revealed during Monday’s parliamentary session.

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SINGAPORE: The Elections Department (ELD) is taking proactive measures to prevent printing errors on poll cards, following an incident where nearly 10,000 voters received two poll cards each during the recent Presidential Election.

Minister-in-charge of the Public Service, Chan Chun Sing, announced this development on Monday (18 Sept).

On 24 August, ELD in a statement revealed that Due to an error by the appointed printer, over 4,800 households in Tanjong Pagar have received two poll cards for the 2023 presidential election that was set to poll on 1 September.

ELD stated that the printer, Toppan, mistakenly included test prints of poll cards along with the correct ones, affecting a total of 4,803 households and 9,822 voters in Tanjong Pagar GRC.

Out of these voters, 9,354 individuals received two poll cards with different serial numbers, while 468 voters were issued two poll cards with the same details.

The impacted voters are designated to cast their votes at polling stations within Tanjong Pagar GRC: St. Margaret’s School, Tanglin Community Centre, Farrer Park Primary School, and Delta Sports Hall.

‘Human Error’ cited as the reason behind Tanjong Pagar GRC duplicate poll card printing

During Monday’s parliamentary session, Mr Chan addressed the issue, attributing it to human error in which test print data inadvertently mixed with production print data during the actual poll card printing process for voters in Tanjong Pagar GRC.

“As a result,” clarified Mr Chan on behalf of Prime Minister Lee Hsien Loong, “the affected households received duplicate poll cards.”

However, he acknowledged that these duplicate poll cards correctly indicated the assigned polling stations.

Even if the affected voters missed the outreach efforts by ELD regarding the handling of duplicate poll cards, they were still able to vote at their designated polling stations.

Mr Chan emphasized that measures are in place to prevent any voter with two poll cards from voting more than once, as all voters must produce their NRC or valid passport as proof of identification which is verified against the polling station registers.

Mr Chan was responding to a parliamentary question filed by Joan Pereira, a Member of Parliament for Tanjong Pagar GRC, seeking clarification on the incident, lessons learned, and measures to prevent future errors.

Mr Chan stated that ELD would implement new measures to avoid such errors.

In future, ELD will require the printer to tighten its internal quality assurance processes to ensure that the test print poll cards are not mailed out in future elections.

Beyond this, ELD and the printer will conduct joint checks to ensure that all test print poll cards are destroyed before the production of actual pole cards.

He said ELD and the printer will also perform a sampling audit to check that the details in the poll cards are accurate.

This includes ensuring that the number of poll cards printed for a constituency is exactly the same as the number of registered voters in the constituency.

He again reassured that ELD will continue to work with the printer to tighten processes and ensure that these safeguards are properly implemented in future elections.

Responding to Ms Pereira’s supplementary question about how the problem was identified and whether any confusion or issues were reported by affected Tanjong Pagar GRC voters on polling day, Mr Chan explained that the mistake occurred because the printer failed to remove the test data before printing the entire series.

It’s the same process, it’s the same printer, so we will work with the printer to make sure that we tighten this up.

Regarding confusion or problems, Mr Chan clarified that both the test poll cards and actual poll cards indicated the same polling station, so voters should not have encountered any difficulties as long as they went to the correct polling station.

The only distinguishing factor between the two poll cards for those affected was the serial number.

The eligibility of voters to cast their ballots was solely determined by their NRIC or passport, which allowed election officials to verify their identity.

Mr. Chan concluded by stating that there was no evidence to suggest that any voter was unable to vote due to receiving a duplicate poll card.

“We don’t believe that anybody was not able to vote because they received a duplicate poll card.”

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Parliament

Minister Shanmugam rejects request for detailed information on visa-free visitor offences: Cites bilateral considerations

Minister for Home Affairs K Shanmugam rejected Workers’ Party MP He Ting Ru’s request for detailed statistics on visa-free visitors involved in crimes, citing bilateral concerns. He affirmed current screening measures are sufficient, with no plans for an electronic travel authorisation system.

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On 10 September 2024, Minister for Home Affairs and Law, Mr K Shanmugam, refused to provide detailed information requested by Workers’ Party Member of Parliament (MP) for Sengkang GRC, Ms He Ting Ru, regarding visa-free visitors involved in criminal offences in Singapore.

Ms He had asked for statistics on how many visa-free visitors had been arrested or identified as persons of interest for criminal activities from 2021 to June 2024, along with a breakdown of offences by type, number, and country of origin.

She also queried the consideration of enhanced screening measures and the possibility of introducing an electronic travel authorisation system similar to those in other jurisdictions.

In his written response, Mr Shanmugam stated that with over 150 countries on the visa-free entry list, it would not be practical or meaningful to publish crime statistics specific to visitors from these nations.

He added that doing so could carry bilateral implications and potentially send the wrong message to bona fide visitors from these countries.

Mr Shanmugam affirmed that Singapore’s Immigration & Checkpoints Authority (ICA) employs a risk-based, multi-layered approach to balance border security with traveller facilitation and assured that the current measures are sufficient. He reiterated that there were no immediate plans to implement an electronic travel authorisation regime, as it would increase inconvenience for visitors.

“We are satisfied with the current measures, and for now, do not see a need for an additional electronic travel authorisation regime. Also, such a regime will make visiting Singapore more inconvenient,” said Mr Shanmugam.

This response followed an oral reply delivered earlier that day by Minister of State (MOS) for Home Affairs, Ms Sun Xueling, who addressed a related question posed by Non-Constituency Member of Parliament (NCMP) Mr Leong Mun Wai from the Progress Singapore Party (PSP).

Mr Leong had expressed concerns about the potential rise in crime following the introduction of a 30-day visa exemption arrangement for Chinese nationals in February 2024. He specifically questioned whether the recent burglaries involving foreign syndicates had any link to this exemption and whether automated lanes at Changi Airport increased the risk of non-bona fide travellers entering the country.

Ms Sun refuted Mr Leong’s concerns, clarifying that there had been no increase in arrests among short-term visitors from China since the visa exemption came into effect.

She noted that the arrest rate of Chinese visitors had, in fact, decreased compared to the previous year. While acknowledging the involvement of some foreign nationals in criminal activity, she highlighted that the visa regime alone cannot eliminate all risks. Instead, ICA employs enhanced technology, such as biometrics and advanced data analytics, to screen travellers.

Ms Sun also emphasised the importance of the tourism sector to Singapore’s economy, generating S$27.2 billion in receipts in 2023 and employing over 71,000 workers. She argued that closing borders to prevent crimes would not be a viable solution, especially given Singapore’s competition with neighbouring countries like Malaysia and Thailand, which are also working to attract Chinese visitors.

Despite further calls from Mr Leong for additional security measures and tougher penalties for cross-border crimes, Ms Sun reassured that the government continually reviews its laws, including the Criminal Procedure Code and Penal Code, to address transnational crimes such as human trafficking, drug trafficking, and online scams.

She affirmed that Singapore remains vigilant in adapting its laws and measures to combat evolving criminal trends.

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Parliament

Leong Mun Wai questions why NTUC leaders often come from the ruling party

During the Platform Workers Bill debate on 10 Sept, Mr Leong Mun Wai, NCMP from the Progress Singapore Party, backed WP MP Gerald Giam’s call for an independent NTUC. He expressed concerns about NTUC’s ties to the ruling party, questioning its independence given that its leaders are often from the PAP.

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SINGAPORE: Mr Leong Mun Wai, Non-Constituency Member of Parliament (NCMP) from the Progress Singapore Party, voiced support for the Workers’ Party and its MP Gerald Giam’s call for an independent and non-partisan NTUC, separate from the ruling People’s Action Party (PAP).

During a parliamentary debate on the Platform Workers Bill on Tuesday (10 Sept), Mr Leong acknowledged that tripartism is a fundamental aspect of governance that all parties, including opposition ones, seek to foster.

He noted that unions naturally seek political power to effect change but expressed concerns about the extent of NTUC’s relationship with the ruling party.

However he questioned the level of NTUC’s independence from the government.

He pointed out that the NTUC’s secretary-general is often a minister or former minister and that many NTUC leaders come from the ruling party.

“Can you find another trade union in the world where the trade union chief is a minister? Are there any countries? Please let me know if there are,” Mr Leong asked, further noting that few opposition politicians are given appointments in NTUC.

“I think we are entitled to think that the independence of NTUC ought to be better than this.”

Earlier, PAP MP Christopher De Souza criticized MP Gerald Giam for using the term “tether” to describe the NTUC-PAP relationship, emphasizing that the NTUC operates through partnership, alliance, and solidarity rather than subordination.

In response, Mr Giam clarified that when he used the terms “tether” or “untether,” he meant that the NTUC and the PAP should be separate and independent organizations.

He sought to ensure that NTUC does not appear to be biased towards the ruling party.

Mr Giam also raised concerns about NTUC’s structure, particularly questioning why the Platform Associations need a Council of Advisors with the power to dismiss the Executive Council and why these advisors are predominantly PAP members or MPs.

He suggested that this structure indicates a lack of independence for NTUC.

The current NTUC secretary-general is Ng Chee Meng, a former PAP minister who assumed the position in 2018 and continues to hold it despite losing to WP’s new team in GE2020.

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