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Singapore woman’s suicide amidst legal battle raises concerns over legal system

A Singaporean woman, Geno Ong, posted a suicide note before taking her own life, accusing Raymond Ng of financially ruining her through multiple lawsuits. Ong said her legal fees had become unbearable. Ng expressed sadness but denied responsibility, stating the lawsuits were for defamation.

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On 6 September 2024, Singaporean woman Geno Ong, also known by her Facebook alias “Mai Siao Siao,” tragically took her own life after posting an emotional note on her Facebook page.

Ong accused businessman Raymond Ng, associated with the group “Healing the Divide,” of financially devastating her through multiple lawsuits. She claimed that her legal fees, which had ballooned to nearly S$100,000, had left her unable to continue defending herself.

Ong’s Facebook post detailed the severe psychological and physical toll the lawsuits had taken on her, recounting sleepless nights, anxiety, and deteriorating health.

She also accused Ng and his wife, Iris Koh, of targeting average Singaporeans with frivolous lawsuits to drain their financial resources.

Ong’s note has raised serious concerns about the pressures of prolonged legal battles and the potential misuse of the legal system to financially exhaust individuals.

Calvin Cheng’s Response and Call for Legal Reform

Former Nominated Member of Parliament, Calvin Cheng, confirmed Ong’s passing after verifying it with her family and the authorities. Cheng expressed deep regret that he had been unable to offer more help when Ong reached out to him two weeks before her death. In an emotional Facebook post, Cheng urged those facing legal challenges to seek support, stressing, “Nothing is worth taking your own life for.”

Cheng then followed up with another post, calling for a reassessment of the Simplified Civil Process, a system introduced to make justice more accessible by capping legal costs and allowing individuals to represent themselves in civil disputes. While the system was intended to reduce financial burdens and make legal action easier, Cheng argued that it had led to unintended consequences. He explained that those with time and education could navigate the process with little expense, while others without such resources were left vulnerable.

Cheng wrote: “The introduction of a simplified civil process had noble intentions: by making it relatively easy and cheap to sue people, justice can be available to all. Costs are limited even in what you can claim when you win. In theory, it is also easy and cheap to defend oneself. In reality, only people with a lot of time and some education can do it.”

He pointed out that the system created an imbalance: “This brings about asymmetry: on the one hand, you have litigants who have a lot of time, and it costs them next to nothing to sue… On the other hand, people with no time and limited financial resources suffer financial pain and stress.”

Cheng emphasized that while the system was designed to prevent financial strain, it could be exploited, as in Ong’s case, where repeated lawsuits exacerbated the stress and financial burden on the defendant. He called on authorities to reexamine the process, arguing that it currently pressures ordinary people into settling lawsuits just to avoid the costs and emotional toll of protracted legal battles.

Notably, Cheng and Raymond Ng are also currently embroiled in their own defamation suits against each other over social media posts, adding to the public focus on how litigation can be used in personal disputes.

Raymond Ng’s Response

Raymond Ng, the central figure in Ong’s allegations, responded to the news of her death through a blog post, entitled “Suicide Due to Fear of Criminal Prosecution – Geno Ong Took Her Own Life (畏罪自杀)”.

Ng expressed his shock and sadness at the confirmation of Ong’s passing, though he initially thought it might have been a hoax, as Ong had spread defamatory information about him in the past.

After alleging that he verified her death with the police, Ng acknowledged the tragedy, but he vehemently denied any responsibility for her suicide.

Ng explained that the lawsuits he had filed against Ong were based on serious defamation allegations she had made, particularly those involving government officers from the Ministry of Health (MOH), Ministry of Manpower (MOM), and the Inland Revenue Authority of Singapore (IRAS). Ng claimed that Ong had falsely accused him of criminal activities and spread rumours that he was being targeted by authorities.

He emphasized that his legal actions were intended to protect his reputation and seek justice, not to cause harm.

Ng also revealed that despite offering Ong opportunities to settle the matter out of court or provide evidence for her claims, she had refused to engage in meaningful dialogue or mediation.

He noted that her continued defamation had left him no choice but to pursue legal action.

“By killing herself, she also attempted to blackmail the legal system into her own sense of justice. She can just anyhow defame anyone, and when she is naturally sued for defamation, she retaliates by killing herself.”

Ng expressed concern about the broader implications of suicide in response to legal challenges, arguing that such actions could set a dangerous precedent and undermine the integrity of the judicial system. He stressed that defamation laws exist to protect individuals from baseless attacks, and Ong’s tragic decision should not be used as a deterrent against legal accountability.

Iris Koh’s Response

Iris Koh, Ng’s wife, also addressed Ong’s accusations in a detailed blog post on “Healing the Divide“.

Koh, expressed her shock and sadness at the news of Ong’s death but refuted claims that she or Ng were responsible for her suicide. Koh clarified that she had never met or spoken with Ong and described the ongoing defamation as relentless and damaging.

“Despite the legal conflict between her and Raymond, it’s deeply unfortunate that she chose to end her life in this way. I never met her, and we never spoke, so it’s heartbreaking that things escalated to such an extreme,” Koh wrote.

Koh outlined how Ong had spread falsehoods about her and Ng, even going so far as to contact individuals in Koh’s network to damage their reputations further.

She noted that Ong’s allegations had contributed to Ng’s arrest in March 2021, although he remains uncharged. Koh stressed that Ong had access to legal representation and spent significant amounts on legal fees, while Ng had pursued his lawsuits without a lawyer.

“If Raymond’s case was baseless, her legal team could have easily struck it out. But they didn’t,” Koh stated.

Koh expressed frustration that despite the opportunity to resolve the matter through legal means, Ong had chosen to escalate the situation. She rejected claims that they had targeted average Singaporeans and reiterated that their lawsuits were based on defamation, not malice. Koh also urged the public not to sensationalize the tragedy or cast blame on her and Ng without understanding the full context.

Koh is known for her involvement as the founder of Healing the Divide, which gained attention for its opposition to Singapore’s COVID-19 vaccination policies. The group actively campaigned against the government’s vaccination program and measures, raising concerns over vaccine safety and promoting alternative viewpoints regarding COVID-19 regulations.

She is facing 14 charges related to conspiring with a doctor to submit false vaccination status records to MOH. The charges stemmed from allegations that she and the doctor assisted individuals in fraudulently obtaining COVID-19 vaccination certificates without actually receiving the vaccine.

A video published in July, have the couple explain the legal dispute between Ong and them in further detail

Calvin Cheng followed up with another post, calling for a reassessment of the Simplified Civil Process, which was initially introduced to make justice more accessible by capping legal costs and allowing individuals to represent themselves in civil disputes. In his post, Cheng explained that while the process was meant to lower the barriers to justice, it inadvertently created an imbalance.

“The introduction of a simplified civil process had noble intentions: by making it relatively easy and cheap to sue people, justice can be available to all. Costs are limited even in what you can claim when you win. In theory, it is also easy and cheap to defend oneself. In reality, only people with a lot of time and some education can do it,” Cheng wrote.

He highlighted the disparity between litigants who have time and resources and those who do not, explaining that the latter group is often forced to settle due to the financial strain of hiring lawyers and the stress of defending themselves. He pointed out how this system can be exploited, with individuals like Ong facing lawsuits repeatedly due to the ease of filing under this process.

“This brings about asymmetry: on the one hand, you have litigants who have a lot of time, and it costs them next to nothing to sue… On the other hand, people with no time and limited financial resources suffer financial pain and stress,” Cheng added.

Under Singapore law, defamation does not require proof of actual damage to reputation. A statement is considered defamatory if it tends to lower a person’s standing in the eyes of others.

If you or someone you know is struggling with thoughts of suicide, please seek help immediately. In Singapore, you can contact the Samaritans of Singapore (SOS) at 1-767 or text 9151 1767 for support. You’re not alone, and help is available.

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Business

Times Bookstores to close after nearly four decades in Singapore

Times Bookstores will cease operations in Singapore after nearly four decades, with its final outlet at Cold Storage Jelita closing on 22 September 2024. The closure is seen as being attributed to high rents, low sales, and rising operational costs, reflecting challenges faced by physical bookstores in Singapore.

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Times Bookstores will end its operations in Singapore after nearly 40 years, as its last remaining outlet at Cold Storage Jelita on Holland Road is set to close on 22 September 2024.

In a farewell statement posted on Instagram on 16 September, the English book retailer, established in 1978, invited customers to visit the store one final time. “Our happily ever after has finally come,” the post read. “It is with both a heavy heart and a sense of fulfilment that we announce the closure of Times Bookstores.”

The closure of Times Bookstores has been anticipated for several years. The company, owned by regional consumer group Fraser and Neave Limited, closed its branches in Plaza Singapura and Waterway Point in February 2024.

The shutdowns triggered a discussion in Singapore’s literary community about how to better support bookstores.

Struggles Facing Book Retailers

Times Bookstores has been affected by increasing rent, low sales, and rising operational costs. The Covid-19 pandemic exacerbated its challenges, with the business quietly closing outlets at Marina Square and Paragon in 2021.

A key warning came in 2019 when the retailer closed its 8,000 sq ft Centrepoint branch, once one of Singapore’s largest bookstores.

These closures reflect a broader struggle for physical bookstores in Singapore. Rising rent, higher goods and services taxes (GST), and increasing printing costs have driven book prices up, making it difficult for traditional retailers to compete.

Popular bookstore also shut its Marine Parade outlet on 18 June 2023, citing similar reasons, while Books Kinokuniya closed its JEM branch on 9 May 2022 due to slow sales and rental costs.

Future of Singapore’s Bookstores

Following the closure of Times, few large bookstore chains remain in Singapore. Books Kinokuniya, the largest bookstore in Singapore, continues to operate its flagship store at Takashimaya Shopping Centre.

According to a spokesperson from Toshin Development Singapore, cited by the Straits Times, Kinokuniya remains a key tenant, though no specific renewal dates were disclosed. The spokesperson added that Kinokuniya continues to engage with the landlord regularly to appeal to patrons and remain in trend.

Although Times Bookstores will no longer have physical stores in Singapore, its book distribution business, which supplies books from international and local publishers to other retailers, continues to operate.

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Opinion

Are Govt policies and big business interests limiting competition in Singapore?

This opinion piece from Foong Swee Fong explores concerns about how restrictions on private driving instructors and rising COE prices may reflect a broader trend of collaboration between large corporations and the government, potentially reducing market competition and impacting Singaporeans.

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by Foong Swee Fong

The article, “Driving schools fully booked for months; some students paying bots to secure limited lesson slots” by Channel News Asia, encapsulates all that is wrong with Singapore.

The reason why students can’t get slots is because the “police stopped issuing private driving instructor licences in 1987 when the first two driving schools were set up”.

The police cited coordination and safety reasons.

In 1987, there were “thousands of them” but today “the country only has about 300 private driving instructors” as those who retired were not replaced.

With the gradual reduction of private driving instructors, students have little choice but to patronize the two main driving centres.

Thus, their business is booming not because they are providing excellent service at a competitive rate but because their main competitors – private driving instructors – are being reduced with each passing year, eventually to zero.

Singaporeans should be incensed because what the authorities did is anti-competitive and disadvantageous to them, but not surprisingly, this being Singapore, they brushed it aside, accepting it, perhaps, as the price of progress.

It is becoming a recurring trend: Big Business working hand in glove with the government to subvert the free market.

For crying out loud! The police “stopped issuing private driving instructor licenses WHEN the two driving schools were set up!” How blatant must it get before people start waking up?

While ComfortDelGro Driving Centre is part of the publicly listed ComfortDelGro Corporation, which is commonly perceived as government-linked, Bukit Batok Driving Centre is majority-owned by large corporate entities including Honda Motor Co, Kah Motors, and Income Insurance Ltd.

The CNA article then quoted young Singaporeans who say they still want to learn driving despite the skyrocketing COE prices “due to the convenience and option of renting a vehicle” from car-sharing companies.

It then relates the positive experience of a 22-year-old national serviceman, Calvert Choo, with car-sharing companies, about the price of rental and its convenient location near his HDB block, about Tribecar and GetGo, ending by saying that other reasons for learning to drive
include working in the ride-hailing and delivery industry.

I can’t help but sense that Big Business, with the government, is again trying to subvert the market:

In 2012, taxis were exempted from the COE bidding process to prevent them from driving up Category A COE prices. Instead, they pay the Prevailing Quota Premium, which is the average of the previous three months’ Category A prices at the point of purchase, with their COEs sourced from the Open Category. This arrangement acknowledges that taxi companies are using passenger cars for commercial purposes unlike private car owners, and that they can outbid private car owners.

However, recent trends have seen Private Hire Vehicles (PHVs), car-sharing companies, and even driving schools pushing passenger car COE prices higher, echoing the earlier situation with taxi companies. A simple solution would be to extend the taxi model to these groups. Yet, this approach has not been adopted, and authorities have instead proposed unrealistic solutions.

If COE prices remain elevated, average and even above-average-income drivers will be priced out of the market, forcing them to use PHVs and car-sharing vehicles.

Is this another diabolical scheme to force the people to patronize certain businesses, just like student drivers have now to patronize driving schools?

There are numerous worrisome alliances between Big Business and the Government in our country. They are using fewer generic medicines compared to many other countries in the region, which may contribute to higher healthcare costs. Some have raised concerns about the influence of patented medicines within the healthcare system, potentially increasing overall medical expenses.

As a measure of how preposterous the situation has become, the said CNA article, which in fact is propaganda and free advertisement for the respective big businesses, is published by state-owned MediaCorp, thus paid for by the people, to brainwash themselves!

The Big Business-Government cancer has spread deep and wide. By subverting the free market, resources will be mis-allocated, the poor will be poorer, a large chunk of the middle class will become the new poor, and the rich will be richer, thus tearing society apart.

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