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LTA: Financial penalties totalling $1.9 million to be imposed on SMRT for two rail incidents

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The Land Transport Authority (LTA) has announced on Friday (20 July) that it intends to impose financial penalties totalling $1.9 million on SMRT Trains Limited for the fatal accident which took place on 22 March 2016 near Pasir Ris MRT Station, and the flooding incident in the tunnels between Bishan and Braddell MRT Stations from 7 October 2017 to 8 October 2017.

On 22 March 2016, two SMRT trainees were hit by an east-bound train when they were on the railway tracks near Pasir Ris MRT Station, en route to investigate a possible signalling fault between Tampines and Pasir Ris MRT Stations.

The accident also resulted in a disruption to train services on both bounds of the East-West Line (EWL) between Pasir Ris and Tanah Merah stations, affecting about 16,500 commuters.

SMRT was convicted and fined under the Workplace Safety and Health Act (WSHA) for failing to take necessary measures to ensure the safety and health of employees at work.

LTA stated that its separate investigations found that the SMRT work team had failed to comply with operating procedures for access to the tracks during train service hours. These lapses were further compounded by inadequate supervision of MRT operations at the time of the accident.

“LTA intends to impose a financial penalty of $400,000 on SMRT for breach of licence conditions arising from these procedural lapses,” the authority said.

Following the incident, LTA noted that SMRT has carried out a review of its safety structures, processes and compliance, and has also accorded the highest attention and priority to safety.

Meanwhile, LTA said that the flooding in the North-South Line tunnels between Bishan and Braddell MRT Stations resulted in a cumulative disruption to regular train services of 14.5 hours between Ang Mo Kio and Newton MRT Stations from 7 October 2017 to 8 October 2017.

The incident affected about 231,000 commuters.

LTA stated that its investigations found SMRT fully responsible for the incident, as the incident was entirely preventable if the Bishan storm water sump pit and its pumping system had been properly maintained.

SMRT has apologised for the incident and has been open and transparent in reporting the falsification of records, which contributed to the incident. It has also carried out recovery works and implemented preventive measures at the Bishan storm water sump pit and other tunnel portal pumping systems, in collaboration with LTA.

According to the authority, the company has further strengthened its maintenance processes and supervisory checks, and also disciplined staff who neglected their duties.

LTA stated that it intends to impose a financial penalty on SMRT a total of $1.5 million for this incident under Section 19 of the Rapid Transit Systems (RTS) Act.

In assessing the penalty amount for each of the two incidents, LTA stressed that it has considered all facts and the severity of the incidents, as well as any other mitigating facts which the operator may raise as part of the due process for the imposition of the financial penalties.

According to the authority, the financial penalties collected will go to the Public Transport Fund to help needy families with transport fares.

Regarding the train collision at Joo Koon MRT Station on 15 November 2017, LTA stated that it was not due to actions by SMRT. Investigations found that the root cause was a software logic issue with the new Communications-Based Train Control (CBTC) system that had not been configured to cater for the failure conditions.

LTA noted that safety is of paramount importance, saying, “We take a serious view towards breaches of licence conditions. LTA will continue to work with SMRT leadership to make improvements to ensure the safe operation and reliability of our rail services.”

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Singapore

SMRT forms review committee as TSIB launches independent probe into 6-day EWL disruption

Following the Land Transport Authority’s announcement of an investigation into the six-day East-West Line disruption, SMRT also announced the establishment of a committee to review the incident in line with its internal policy. An independent safety investigation will be conducted by the Transport Safety Investigation Bureau (TSIB), as announced by Transport Minister Chee Hong Tat.

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SINGAPORE: Following the Land Transport Authority’s announcement on Wednesday (2 October) of an investigation into the six-day service disruption on the East-West Line, an Expert Advisory Panel (EAP) has been appointed to review the findings and provide technical advice.

Later that evening, the train operator SMRT also announced that a committee has been established to review the EWL disruption.

In a Facebook post, SMRT stated: “In accordance with SMRT’s internal policy, the SMRT Board has established a committee to review the recent East-West Line incident.”

The committee will be chaired by SMRT Independent Board Member and former Chief Defence Scientist, Mr Quek Gim Pew. Another Independent Board Member, Mr Ng Chin Hwee, former CEO of SIA Engineering Company, will serve as the committee’s Deputy Chairman.

The committee will also include independent panel members.

A third investigation will be led by the Transport Safety Investigation Bureau

A third investigation will be conducted by the Transport Safety Investigation Bureau (TSIB), a department within the Ministry of Transport.

This was revealed by Transport Minister Chee Hong Tat in a Facebook post on Wednesday.

“TSIB under MOT will also be carrying out an independent safety investigation on the incident. ”

Minister Chee noted that the recent disruption along the East-West Line has affected many commuters and caused substantial damage to the rail infrastructure.

He added that the investigations are expected to be completed in a few months, and the LTA will release its findings to the public.

Earlier, in a statement, the LTA indicated that the investigation will explore multiple aspects to prevent future occurrences of such significant service interruptions.

The investigation is expected to be completed within a few months, and the findings will be made public.

“First, we will investigate the root cause of the axle box failure. LTA’s investigations will include a forensic study into the nature of the axle box failure and identify any other potential contributory factors that led to the incident,” the LTA stated.

The investigation will also review the procedures related to fault detection and incident handling, assessing whether appropriate actions were taken.

Additionally, the LTA will evaluate the service recovery and disruption mitigation efforts to “ascertain the timeliness and comprehensiveness of the responses taken” by train operator SMRT.

To support its inquiries, the LTA will appoint an Expert Advisory Panel (EAP) to review the findings and provide advice on technical matters.

The panel will be chaired by Mr Malcolm Dobell, who brings over 45 years of railway expertise and previously served as the Head of Train Systems for London Underground.

The LTA noted that these experts possess extensive knowledge in rail operations and maintenance, railway engineering, rail system engineering, train design, and material science.

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Singapore

LTA launches investigation into causes of six-day disruption on East-West Line

On Wednesday (2 October), the Land Transport Authority (LTA) announced an investigation into the six-day service disruption on the East-West Line. The inquiry will examine technical failures, response procedures, and commuter management, with input from an Expert Advisory Panel. This review follows widespread inconvenience that impacted over 2.1 million commuters.

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SINGAPORE: The Land Transport Authority (LTA) of Singapore has initiated a comprehensive investigation into the disruption of services on the East-West Line that occurred between Jurong East and Buona Vista stations from 25 to 30 September 2024.

In a statement released on Wednesday (2 October), the LTA indicated that the investigation will explore multiple aspects to prevent future occurrences of such significant service interruptions.

The investigation is expected to be completed within a few months, and the findings will be made public.

“First, we will investigate the root cause of the axle box failure. LTA’s investigations will include a forensic study into the nature of the axle box failure, and identify any other potential contributory factors that led to the incident,” said LTA.

The investigation will also review the procedures related to fault detection and incident handling, assessing whether appropriate actions were taken.

Additionally, the LTA will evaluate the service recovery and disruption mitigation efforts to “ascertain the timeliness and comprehensiveness of the responses taken” by train operator SMRT.

The Transport Safety Investigation Bureau (TSIB) will conduct an independent safety investigation into the disruption, as confirmed by the Ministry of Transport.

To support its inquiries, the LTA will appoint an Expert Advisory Panel (EAP) to review the findings and provide advice on technical matters.

The panel will be chaired by Mr Malcolm Dobell, who brings over 45 years of railway expertise and previously served as the Head of Train Systems for London Underground.

Other panel members include Dr Tony Lee Kar Yun, Operations and Innovation Director of Hong Kong’s MTR Corporation;

Mr. Chen Chao, Deputy General Manager of the Vehicle Branch at Shanghai Shentong Metro Group;

Mr Chew Tai Chong, a veteran in railway system engineering;

Professor Gan Hiong Yap from the Singapore Institute of Technology;

and Professor Manoj Gupta, an expert in material science at the National University of Singapore.

The LTA noted that these experts possess extensive knowledge in rail operations and maintenance, railway engineering, rail system engineering, train design, and material science.

COI convened for 2011 major North-South Line breakdown

This current investigation marks a departure from the response to a previous major incident in 2011, when a Committee of Inquiry (COI) was convened after two significant breakdowns on the North-South Line.

That COI scrutinised SMRT’s operations after breakdowns on 15 and 17 December 2011, which also caused widespread commuter inconvenience.

On 1 October, the Progress Singapore Party (PSP) issued a public statement calling for another Committee of Inquiry into the recent disruptions.

The party urged Transport Minister Chee Hong Tat to convene a COI to ensure that the incident is fully examined, citing the considerable inconvenience caused to commuters.

In its statement, the PSP highlighted the need for a review of the current maintenance and inspection regimes to prevent such disruptions in the future.

The 2011’s COI convened by the Ministry of Transport and directed by then-Prime Minister Lee Hsien Loong, was tasked with identifying the causes and recommending measures to prevent future occurrences.

The first disruption, on 15 December 2011, occurred during evening peak hours, when four trains lost traction power and stalled between City Hall and Braddell stations.

This breakdown affected approximately 127,000 commuters, with the disruption lasting about five hours.

Several passengers were forced to evacuate onto the tracks, and the inadequate bus bridging services compounded commuter frustrations.

Fortunately, there were no major injuries, though two passengers fainted due to the lack of ventilation and lighting in one of the trains.

The second incident occurred on 17 December 2011, affecting about 94,000 commuters.

This disruption lasted around seven hours, but was relatively better managed due to lessons learned from the earlier breakdown.

The immediate cause of both disruptions was found to be the sagging of the third rail, which powers the trains.

The sagging occurred due to the failure of multiple support “claws,” leading to damage to the trains’ Current Collector Device (CCD) shoes, which draw power from the third rail.

In March 2012, LTA also submitted its own investigation report regarding the December 2011 breakdowns to the COI.

The COI’s report, issued on 3 July 2012, concluded that the incidents were preventable and attributed them to inadequate maintenance and oversight.

It recommended improvements in maintenance practices, better detection of defects, and enhancements in the emergency management framework to ensure quicker response times during future disruptions.

The 2011 breakdown ultimately led to the resignation of SMRT’s then-CEO, Saw Phaik Hwa, who also stepped down as a director of SMRT in 2012.

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