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Much ado about nothing, PTC?

New fare hike may hit elderly and poor the most. By Leong Sze Hian.

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Leong Sze Hian / Columnist

Senior citizens and poor may be hit most by fare hike

I refer to the Public Transport Council’s (PTC) press release on the increase in public transport fares from 1 October 2008.

The question that may perhaps be foremost on most people’s minds, seems to be absent from the 13-page report What will be the projected increase in profits of the two transport operators ?

In this connection, since the “public transport operators will receive, an overall net adjustment of 0.7% (or about $ 10.1 million) to the public transport system’s total fare revenues”, does it mean that the projected increase in profits may only be just over a million dollars ?

I estimate this figure to be only about $ 1.6 million, based on SBS and SMRT ‘s Profit to Revenue Ratio of 7 and 19 per cent respectively.

In my view, one of the issues with the review of past fare increases, was that almost every time, the exhortations that costs were rising and would impact transport operators’ profits, ended up with ever increasing record profits for operators like SMRT, whose profits increased by 18 per cent per annum from 2002 to 2008.

Unless there is an estimate of the projected profits, there may in a sense, be no benchmark for profits pre and post-fare increase to be evaluated.

Looking at the details of the increase, I believe the brunt of the increases may be borne by senior citizens and the lower-income, as they are the ones who may more likely take feeder and direct bus services these being the cheapest travel options. The four cents increase for feeder bus and senior citizen concession EZ-link fare (shortest distance), is an increase of six per cent, on top of the about 7 per cent per annum increase from 30 to 67 cents from 1995 to 2007 for feeder fares.

This translates to an increase of 137 per cent in feeder fares from 1995 to 2008.

So, perhaps the key question and statistic, may not be that “a majority of commuters (64%) will benefit directly from the transition to distance-based through fares”, but who are, and how much more the 36 per cent may be paying senior citizens and the lower income ?

With regards to the ROTA (Net Profit after tax/Total Assets) comparison with various companies which ranged from 2.8% to 10.1%, why does a public transport company like SMRT have a ROTA of 11.1%, which is higher than all the other transport and non-transport companies ?

In fact, SMRT’s ROTA increased by 85 per cent, from 6.0% in 2004, to 11.1% in 2007.

Why do we only compare Singapore’s fares with cities that have some of the highest median incomes in the world, namely Hong Kong, London and New York ?

Moreover, cities like London and New York, have discounted multi-modal monthly unlimited ride passes for all including subsidies for senior citizens, which Singapore does not have.

So, average fare comparisons may not be very appropriate.

Finally, I am somewhat puzzled that the Transfer Rebate increase by 10 or 12 cents (SBS will bear 6 cents), and by 14 cents (SMRT will bear 7 cents), do not seem to match “the transport operators will absorb a larger share of the cost of the increase in transfer rebate (i.e. 10 cents).

Isn’t SBS’s absorbing 6 cents out of say 12 cents, and SMRT’s 7 cents out of 14 cents, equal to about half the 15 cent rebate, i.e. about 7.5 cents instead of “(i.e. 10 cents)” ?

So, are they absorbing about two-thirds (10 divided by 15 cents) or half (7.5 divided by 15 cents) of the transfer rebate ?

Furthermore, how does a rebate of 10 or 12 cents (SBS) and 14 cents (SMRT), become a 15 cents rebate ?

Given the above apparent anomaly, are the revenue increase and fare adjustment figures correct ?

(I stand corrected if I am wrong, as I am just an ordinary citizen, trying my best to analyse the complexities of the fare increase ?

By the way, since the projected increase in profits may be just over a million dollars, and motor vehicle revenues was about $ 3.4 billion, why not just take $1+ million and do away with the new fare increase, which may affect the lower-income and senior citizens more adversely ?

—————

Come join us at Hong Lim Park tomorrow (Saturday, Sept 13) at 5pm. Take the train to Clark Quay station and follow the signs in the station. Use “Exit A” and you’ll be right at Speakers’ Corner.

We will have six speakers who will share their views on the hike and on public transport.

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Indonesia

Miss Universe cuts ties with Indonesia chapter after harassment allegations

The Miss Universe Organization severs ties with Indonesia franchise due to harassment claims. Malaysia edition canceled.

Women allege body checks before pageant. Investigation launched. Safety prioritized.

Indonesia winner to compete in November finale. Height requirement controversy.

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WASHINGTON, UNITED STATES — The Miss Universe Organization has cut ties with its Indonesia franchise, it announced days after allegations of sexual harassment, and will cancel an upcoming Malaysia edition.

In the complaint, more than a half dozen women said all 30 finalists for Miss Universe Indonesia were unexpectedly asked to strip for a supposed body check for scars and cellulite two days before the pageant’s crowning ceremony in Jakarta.

Their lawyer said Tuesday that five of the women had their pictures taken.

“In light of what we have learned took place at Miss Universe Indonesia, it has become clear that this franchise has not lived up to our brand standards, ethics, or expectations,” the US-based Miss Universe Organization posted Saturday night on social media site X, formerly known as Twitter.

It said that it had “decided to terminate the relationship with its current franchise in Indonesia, PT Capella Swastika Karya, and its National Director, Poppy Capella.”

It thanked the contestants for their bravery in coming forward and added that “providing a safe place for women” was the organization’s priority.

Jakarta police spokesman Trunoyudo Wisnu Andiko said Tuesday that an investigation into the women’s complaint has been launched.

The Indonesia franchise also holds the license for Miss Universe Malaysia, where there will no longer be a competition this year, according to the New York-based parent organizer.

In a lengthy statement posted to Instagram, Indonesia franchise director Capella denied involvement in any body checks.

“I, as the National Director and as the owner of the Miss Universe Indonesia license, was not involved at all and have never known, ordered, requested or allowed anyone who played a role and participated in the process of organizing Miss Universe Indonesia 2023 to commit violence or sexual harassment through body checking,” she wrote.

She added that she is against “any form of violence or sexual harassment.”

The Jakarta competition was held from 29 July to 3 August to choose Indonesia’s representative to the 2023 Miss Universe contest, and was won by Fabienne Nicole Groeneveld.

Miss Universe said it would make arrangements for her to compete in the finale, scheduled for November in El Salvador.

This year’s Indonesia pageant also came under fire for announcing a “significant change in this (year’s) competition guidelines” with the elimination of its minimum height requirement after it had crowned a winner.

In its statement, the Miss Universe Organization said it wanted to “make it extremely clear that there are no measurements such as height, weight, or body dimensions required to join a Miss Universe pageant worldwide.”

— AFP

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Malaysia

A Perodua service centre in Kuantan, Malaysia went viral for its strict dress code, Perodua responds

A dress code for vehicle servicing? A Malaysian car brand’s service centre dress code signage has puzzled netizens, raising queries about the need for attire rules during a routine service.

The manufacturer responded with an official statement after a flurry of comments, seeking to clarify and apologize.

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MALAYSIA: A dress code signage positioned at a service centre belonging to a prominent Malaysian car brand has sparked bewilderment among Malaysian netizens, who question the necessity of adhering to attire guidelines for a simple vehicle servicing.

The signage explicitly delineates clothing items that are deemed unsuitable, including sleeveless tops, short skirts, abbreviated pants, and distressed jeans.

The car manufacturer swiftly found itself flooded with comments from both inquisitive and irked Malaysian netizens. This surge in online activity prompted the company to issue an official statement aimed at clarifying the situation and extending an apology.

In a post that gained significant traction on the social media platform, politician Quek Tai Seong of Pahang State, Malaysia, shared an image to Facebook on Monday (7 Aug).

The image showcased a dress code sign prominently displayed at a Perodua Service Centre in Kuantan. Within the post, Quek posed the question: “Is this dress code applicable nationwide, or is it specific to this branch?”

The signage reads, “All customers dealing with Perodua Service Kuantan 1, Semambu, are requested to dress modestly and appropriately.”

Adding visual clarity to these guidelines, the sign features illustrative graphics that explicitly outline clothing items deemed unacceptable, including sleeveless tops, short skirts, short pants, and ripped jeans.

Delineating the specifics of the dress code, the signage stipulates that male visitors are expected to don shirts accompanied by neckties, opt for long pants, and wear closed shoes.

Conversely, female visitors are advised to don long-sleeved shirts, full-length skirts, and closed-toe footwear.

Perodua’s dress code sparks online uproar

Following the rapid spread of the post, Perodua’s official Facebook page found itself inundated with comments from both intrigued and frustrated Malaysian netizens, all seeking clarifications about the newly surfaced dress code policy.

Amidst the flurry of comments, numerous incensed netizens posed pointed questions such as, “What is the rationale behind the introduction of such regulations by the management? We demand an explanation.”

Another netizen expressed their dissatisfaction, arguing against the necessity of the rule and urging Perodua to take inspiration from the practices of other 4S (Sales, Service, Spare Parts, and Survey) automotive dealerships.

A concerned Facebook user chimed in, advocating for a more lenient stance, asserting that attempting to dictate customers’ clothing choices might not be in the company’s best interest.

Someone also commented in an angry tone, “Oi what is this? Going there for car service, not interview or working, right.”

As the discourse unfolded, it became evident that while some inquiries carried genuine weight, others chose to inject humor into the situation, playfully remarking, “If I wanted to buy a Myvi, I should buy or rent a formal attire first.”

“I sell economy rice at a hawker centre, I have never worn a long sleeve shirt and a tie… I guess I will not buy a Perodua car then.”

“I guess they will not serve those who wear short pants.”

Perodua addresses dress code controversy

As reported by Chinese media outlet Sin Chew Daily News, the manager of Kuantan’s Perodua Service Centre had acknowledged that the images on the dress code signage were misleading.

In response, the manager divulged that discussions had transpired with the head office, leading to the prompt removal of the signage to prevent any further misconceptions.

The manager clarifies, “We do encourage visitors to adhere to the dress etiquette, but we won’t go to the extent of restricting their choice of attire.”

He also revealed that currently, no complaints have been directly received from the public.

However, feedback from certain customers was relayed through Perodua’s agents.

Perodua also released an official statement by chief operating officer JK Rozman Jaffar on Wednesday (9 Aug) regarding the dress code on their official Facebook page.

The statement stated the dress code etiquette is not aligned with their official guidelines and they are currently conducting an official investigation on the matter followed by corrective measures to avoid the same incident from happening.

Perodua also extends its apologies for any inconvenience caused.

 

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