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Nets apologises for hurt caused by controversial E-Pay advertisement; netizens fume in anger

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After days of non-stop issues revolving the ‘brownface’ advertisement for E-Pay, financial service firm Nets has now come out to issue an apology for any hurt caused by the advertising campaign.
“Nets would like to apologise for any hurt that its campaign has caused. The intent of the campaign was to communicate that e-payment is for everyone,” the company explained in a statement.
The ad was created for epaysg.com, an e-payment website, which featured Mediacorp actor and DJ Dennis Chew impersonating different races.
In the ad, one can see Chew dressed up as different races in Singapore such as a Malay woman in a headscarf as well as an Indian man with darkened skin. He also portrayed the role of a Chinese woman in a pink jacket and a Chinese man with a moustache in the advertisement.
The Nets campaign was done for a unified e-payment solution, and was displayed online, as well as at hawker centres, canteens and coffee shops.
It was created under a multi-agency effort spearheaded by Enterprise Singapore to promote cashless payment. Nets was hired as the “master acquirer” to be in-charge of payment transactions and drive adoption of e-payment in small food businesses.
Other agencies that are part of this campaign include National Environment Agency, the Housing Board and JTC Corporation.
Earlier on 28 July (Sunday), Mediacorp in a statement given to The Sunday Times apologised for the advertisement.
The creative agency appointed for the advertisement, Havas Worldwide, and The Celebrity Agency (TCA), Mediacorp’s celebrity management arm said, “We’re sorry for any hurt that was unintentionally caused. Behind the ad is an initiative to provide greater convenience to consumers, merchants and small food business.”
The epaysg.com website later removed the controversial advertisement.
However, as expected the E-Pay ad did not go down too well with the public, with many criticising the need to use one person to play different roles instead of hiring people of the actual races to play the characters.
As such, Singaporean influencer and comedian Preeti Nair, famously known as Preetipls, along with her brother, rapper Subhas Nair, released a rap video calling out epaysg.com for being racist on Facebook and YouTube on Monday (29 June).
The video titled “K. Muthusamy” contains offensive content where the siblings can be heard repeatedly uttering “Chinese people always out here f***ing it up”, while condemning Chinese Singaporeans who they claim are racist and exploit minorities for money.
Upon the release of the video, the police acknowledged that they’re aware of it and a report has been lodged against it. “The police will not tolerate any offensive content that causes ill will between races,” the police said while highlighting that they are investigating the matter.
Even the Home Affairs and Law Minister K. Shanmugam slams the rap video and says that it “crosses the line” and is not acceptable.
“This rap video insults Chinese Singaporeans, uses four-letter words on Chinese Singaporeans, vulgar gestures, pointing of middle finger, to make minorities angry with Chinese Singaporeans,” the Minister said.
He added, “When you use four-letter words, vulgar language, attack another race, put it out in public, we have to draw the line and say not acceptable.”
The siblings later took down the video from Facebook and other social media channels, but others reuploaded the clip on different online sites.
The Infocomm Media Development Authority (IMDA) also revealed on Wednesday (31 July) that it had requested individuals and Internet platforms to remove the video. The police and IMDA also urged people to stop circulating the rap video.
After reading Nets’ apology, many netizens blamed the company for causing such a problem and their apology did not seem sincere. They also said in the Facebook pages of ST and CNA that the company should have vetted through the ad before actually releasing it. Others pointed out that marketing campaigns these days are being “insensitive and socially irresponsible” as they fail to consider social norms, racial harmony and ethics.





Others explained that it is not right for the campaign to pick one person to play all four roles, just for the sake of saving them some money. They added that the move was foolish and stupid, and if they have actually hired four people to play all the characters, then this controversy could have been avoided altogether.





Some said that Singaporeans have spent decades trying to get rid of racism, so a simply apology from these organisations is not enough. This is because they said that “this advertisement is a direct insult on us and those who sacrificed so much for the harmony we have where other countries can only see in envy”. As such, they want the person who approved the ad to be sacked for bringing racial disharmony in the country.
Facebook user Robert Lim suggests the Ministers and CEOs overseeing and responsible for all the organisations that headed the campaign to “come together to apologise to the nation for hurting the race and feelings of citizens”.


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Hotel Properties Limited suspends trading ahead of Ong Beng Seng’s court hearing

Hotel Properties Limited (HPL), co-founded by Mr Ong Beng Seng, has halted trading ahead of his court appearance today (4 October). The announcement was made by HPL’s company secretary at about 7.45am, citing a pending release of an announcement. Mr Ong faces one charge of abetting a public servant in obtaining gifts and another charge of obstruction of justice. He is due in court at 2.30pm.

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SINGAPORE: Hotel Properties Limited (HPL), the property and hotel developer co-founded by Mr Ong Beng Seng, has requested a trading halt ahead of the Singapore tycoon’s scheduled court appearance today (4 October) afternoon.

This announcement was made by HPL’s company secretary at approximately 7.45am, stating that the halt was due to a pending release of an announcement.

Mr Ong, who serves as HPL’s managing director and controlling shareholder, faces one charge under Section 165, accused of abetting a public servant in obtaining gifts, as well as one charge of obstruction of justice.

He is set to appear in court at 2.30pm on 4 October.

Ong’s charges stem from his involvement in a high-profile corruption case linked to former Singaporean transport minister S Iswaran.

The 80-year-old businessman was named in Iswaran’s initial graft charges earlier this year.

These charges alleged that Iswaran had corruptly received valuable gifts from Ong, including tickets to the 2022 Singapore Formula 1 Grand Prix, flights, and a hotel stay in Doha.

These gifts were allegedly provided to advance Ong’s business interests, particularly in securing contracts with the Singapore Tourism Board for the Singapore GP and the ABBA Voyage virtual concert.

Although Iswaran no longer faces the original corruption charges, the prosecution amended them to lesser charges under Section 165.

Iswaran pleaded guilty on 24 September, 2024, to four counts under this section, which covered over S$400,000 worth of gifts, including flight tickets, sports event access, and luxury items like whisky and wines.

Additionally, he faced one count of obstructing justice for repaying Ong for a Doha-Singapore flight shortly before the Corrupt Practices Investigation Bureau (CPIB) became involved.

On 3 October, Iswaran was sentenced to one year in jail by presiding judge Justice Vincent Hoong.

The prosecution had sought a sentence of six to seven months for all charges, while the defence had asked for a significantly reduced sentence of no more than eight weeks.

Ong, a Malaysian national based in Singapore, was arrested by CPIB in July 2023 and released on bail shortly thereafter. Although no charges were initially filed against him, Ong’s involvement in the case intensified following Iswaran’s guilty plea.

The Attorney-General’s Chambers (AGC) had earlier indicated that it would soon make a decision regarding Ong’s legal standing, which has now led to the current charges.

According to the statement of facts read during Iswaran’s conviction, Ong’s case came to light as part of a broader investigation into his associates, which revealed Iswaran’s use of Ong’s private jet for a flight from Singapore to Doha in December 2022.

CPIB investigators uncovered the flight manifest and seized the document.

Upon learning that the flight records had been obtained, Ong contacted Iswaran, advising him to arrange for Singapore GP to bill him for the flight.

Iswaran subsequently paid Singapore GP S$5,700 for the Doha-Singapore business class flight in May 2023, forming the basis of his obstruction of justice charge.

Mr Ong is recognised as the figure who brought Formula One to Singapore in 2008, marking the first night race in the sport’s history.

He holds the rights to the Singapore Grand Prix. Iswaran was the chairman of the F1 steering committee and acted as the chief negotiator with Singapore GP on business matters concerning the race.

 

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Chee Soon Juan questions Shanmugam’s $88 million property sale amid silence from Mainstream Media

Dr Chee Soon Juan of the SDP raised concerns about the S$88 million sale of Mr K Shanmugam’s Good Class Bungalow at Astrid Hill, questioning transparency and the lack of mainstream media coverage. He called for clarity on the buyer, valuation, and potential conflicts of interest.

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On Sunday (22 Sep), Dr Chee Soon Juan, Secretary General of the Singapore Democratic Party (SDP), issued a public statement on Facebook, expressing concerns regarding the sale of Minister for Home Affairs and Law, Mr K Shanmugam’s Good Class Bungalow (GCB) at Astrid Hill.

Dr Chee questioned the transparency of the S$88 million transaction and the absence of mainstream media coverage despite widespread discussion online.

According to multiple reports cited by Dr Chee, Mr Shanmugam’s property was transferred in August 2023 to UBS Trustees (Singapore) Pte Ltd, which holds the property in trust under the Jasmine Villa Settlement.

Dr Chee’s statement focused on two primary concerns: the lack of response from Mr Shanmugam regarding the transaction and the silence of major media outlets, including Singapore Press Holdings and Mediacorp.

He argued that, given the ongoing public discourse and the relevance of property prices in Singapore, the sale of a high-value asset by a public official warranted further scrutiny.

In his Facebook post, Dr Chee posed several questions directed at Mr Shanmugam and the government:

  1. Who purchased the property, and is the buyer a Singaporean citizen?
  2. Who owns Jasmine Villa Settlement?
  3. Were former Prime Minister Lee Hsien Loong and current Prime Minister Lawrence Wong informed of the transaction, and what were their responses?
  4. How was it ensured that the funds were not linked to money laundering?
  5. How was the property’s valuation determined, and by whom?

The Astrid Hill property, originally purchased by Mr Shanmugam in 2003 for S$7.95 million, saw a significant increase in value, aligning with the high-end status of District 10, where it is located. The 3,170.7 square-meter property was sold for S$88 million in August 2023.

Dr Chee highlighted that, despite Mr Shanmugam’s detailed responses regarding the Ridout Road property, no such transparency had been offered in relation to the Astrid Hill sale.

He argued that the lack of mainstream media coverage was particularly concerning, as public interest in the sale is high. Dr Chee emphasized that property prices and housing affordability are critical issues in Singapore, and transparency from public officials is essential to maintain trust.

Dr Chee emphasized that the Ministerial Code of Conduct unambiguously states: “A Minister must scrupulously avoid any actual or apparent conflict of interest between his office and his private financial interests.”

He concluded his statement by reiterating the need for Mr Shanmugam to address the questions raised, as the matter involves not only the Minister himself but also the integrity of the government and its responsibility to the public.

The supposed sale of Mr Shamugam’s Astrid Hill property took place just a month after Mr Shanmugam spoke in Parliament over his rental of a state-owned bungalow at Ridout Road via a ministerial statement addressing potential conflicts of interest.

At that time, Mr Shanmugam explained that his decision to sell his home was due to concerns about over-investment in a single asset, noting that his financial planning prompted him to sell the property and move into rental accommodation.

The Ridout Road saga last year centred on concerns about Mr Shanmugam’s rental of a sprawling black-and-white colonial bungalow, occupying a massive plot of land, managed by the Singapore Land Authority (SLA), which he oversees in his capacity as Minister for Law. Minister for Foreign Affairs, Dr Vivian Balakrishnan, also rented a similarly expansive property nearby.

Mr Shanmugam is said to have recused himself from the decision-making process, and a subsequent investigation by the Corrupt Practices Investigation Bureau (CPIB) found no wrongdoing while Senior Minister Teo Chee Hean confirmed in Parliament that Mr Shanmugam had removed himself from any decisions involving the property.

As of now, Mr Shanmugam has not commented publicly on the sale of his Astrid Hill property.

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