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SBS bus driver stops bus to call helpline after being blamed by an elderly man for slow driving

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An elderly man was seen in a video raging at an SBS bus driver for his slow driving which caused the bus driver distress, leading him to stop the vehicle on road to call the helpline for assistance.
The video posted on the Facebook page of All Singapore Stuff on Thursday (9 April) has gained traction online and sparked the discussion among netizens.
In the video, an elderly man was seen speaking coarsely and loudly to the driver, scolding the driver for slow driving as the elderly commuter is in a hurry to go to the market to buy vegetables.
The driver started arguing with the man, saying that he has to adhere to the time schedules and could not speed up.
The elderly man seemed like he didn’t understand and went on to say, “What are you talking about? Follow the time? You are just a driver. It’s none of your business.”
He then continued to nag at the driver, asking him to stop talking and hurry up.
Meanwhile, one of the commuters, who is also the person recording the video, stepped in between to stop the passenger from talking and apologised to the driver.
The driver was distressed by the man’s coarse and insulting manner as he proceeded to stop driving in order to call the helpline for assistance.
He complained to the helpline that he is too upset and decided to stop the bus at the roadside because his body was “trembling” after being insulted by the commuter – who called him a ‘dead person’ who does not know how to drive.
He explained that he is actually performing his duty and responsibility by adhering to the allotted schedule set up by control centres, but the commuter did not seem to understand his explanation.

Bus operators adhere to the Bus Service Reliability Framework (BSRF)

In the past, we have also seen a similar incident where a commuter lost patience with the bus driver who stopped and waited at every single stop along the route, even when the stops were empty.
According to the Land Transport Authority (LTA), the Bus Service Reliability Framework (BSRF) was introduced in 2014 as a way to improve the regularity and reliability of bus services, while reducing instances of bus bunching and prolonged waiting times.
The regularity of a bus service will be measured based on the Excess Wait Time (EWT), which is the percentage of on-time arrivals at bus stops compared with the operator’s published schedule via an indicator called On-Time Adherence (OTA).
Under the OTA, a bus is considered on time when it is no more than 2 minutes early and no more than 5 minutes late.
The bus operators will also be given incentives for the improvement of regularity and penalised if there is deterioration in regularity.
It was noted that for every 6 seconds of over-performance or under-performance in EWT score when compared to the baseline, operators face anywhere from a monthly incentive amount of $6,000 or a monthly penalty of $4,000 respectively.
So to qualify for an incentive of $2,000 per month for every 2 percent of OTA improvement, busses are expected to be on time more than 87 percent per day. On the other hand, for every 2 percent deterioration in OTA per month, operators are fined $1,300.

Netizens expressed sympathy to bus driver, reminding commuter to be more considerate in the midst of tough period

Upon viewing the video, many netizens commented that it is understandable that bus drivers have to comply with their schedule, and that they would control their speed and manage their need to reach the bus stops at a certain timing. Arriving either too early or too late to at bus stops might cause them to be penalised.
Some netizens also spoke out in support of the bus driver, critising the elderly man for his “self-entitled” and “rotten” manner. The netizens said the man should be thankful and respectful that these essential service workers who are “merely carrying out the system” but still service at the frontline in the midst of a tough period.
“Instead of hurling abuse at the driver, you should just be grateful that there’s still a bus service plying the streets, taking you to where you need to go,” one netizen wrote.

By not taking sides, some netizens also opined that everyone should be more considerate and understand each other during these sensitive times. One netizen wrote, “Sometimes we have to be more sensitive towards words especially during this periods [because] you never know what have they been facing,”

However, there are some netizens who urged the bus company to find a better solution by having a review and making adjustments so that it can be a ‘win-win’ situation for both drivers and commuters.

There were also two netizens, one working as a frontline worker and another as a bus driver, who voiced out that they are not being appreciated by the commuters though they are working tirelessly during the current COVID-19 outbreak.
(Translated: I also experienced commuters scolding me for being ‘so late’. I was so sad at the moment as the commuters would not understand the reason of bus for being early or late. To put the safety of passengers first, I will start driving after all the passengers sit down. But some commuters will purposely walk slowly and that results in delaying the time.) 
 

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Dr Chee Soon Juan criticises Ho Ching’s vision for 8-10 million population

SDP chief Dr Chee Soon Juan criticised Ho Ching’s claim that Singapore could support a population of 8 to 10 million through effective city planning. In a video message, he expressed scepticism about the push for population growth, citing adverse effects like rising living costs and mental health issues. Dr Chee argued that smaller populations can thrive, referencing Scandinavian countries that excelled internationally and produced Nobel laureates.

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Dr Chee Soon Juan, Secretary-General of the Singapore Democratic Party (SDP), slammed Senior Minister Lee Hsien Loong’s spouse, Ho Ching, for her assertion that Singapore could accommodate 8 to 10 million people with proper city planning and land reclamation.

In a video message published on 1 October, Dr Chee expressed strong scepticism regarding the narrative of increasing the population, highlighting that the current surge past the 6 million mark had been largely driven by the influx of foreigners, which led to several adverse consequences.

He further highlighted that smaller populations were not inherently negative, drawing examples from some Scandinavian countries that had flourished on the international stage despite their smaller populations and had even produced Nobel Prize laureates.

Ho Ching expressed confidence that with proper city planning, Singapore could accommodate up to 8-10 million people

Last Friday (27 September), in a Facebook post, Madam Ho, who was also the former CEO of Temasek Holdings, highlighted the growing demand for caregivers as the population aged and the need for workers to sustain sectors like construction and engineering, particularly as the workforce shrank due to lower birth rates.

“As we have less children, we need more people from elsewhere to join us to keep this city functioning, from repairing train tracks through the night to serving patients in hospitals through the night. ”

Dr Chee Highlights Risks of Population Growth

In response, Dr Chee recalled his experience of being reprimanded by Minister for Foreign Affairs Dr Vivian Balakrishnan during the last General Election for raising concerns about the implications of a rapidly growing population.

He questioned why Madam Ho, who shared similar views, had not faced the same scrutiny.

In his video, Dr Chee articulated several concerns regarding the proposed increase in population, highlighting the potential negative impacts, including increased demand for food, housing, and transportation, which would result in a significant rise in living costs.

With a larger population, Dr Chee pointed out that more flats, roads, hospitals, and public transportation would need to be constructed, which would ultimately require higher taxes and fees to maintain the necessary infrastructure.

The SDP leader emphasized that an influx of residents would intensify competition for jobs, exerting downward pressure on wages and potentially leading to higher rates of unemployment and underemployment.

Dr Chee further expressed concern over the environmental degradation that would accompany population growth, citing the recent clearing of forests for housing and industrial developments, including Tengah and Kranji Forests.

Dr Chee questioned the ability of existing infrastructure to cope with a growing population, referencing the persistent issues with the MRT system, including breakdowns and safety hazards.

He highlighted the toll that congestion and overpopulation take on the mental health of Singaporeans, noting a rise in reported mental health challenges.

“All this while the ministers live in secluded and luxurious bunglows and villas, far from the madding crowd which we are subjected to every single day.”

“So, when Ho Ching says that we can accommodate up to 10 million people, I’d like to ask her, where and what type of house she lives in?”

Dr Chee Argues for Innovative Economic Solutions Over Traditional Urban Expansion

Regarding the ruling government’s persistent push to increase Singapore’s population to what he considered “unhealthy levels,” Dr Chee suggested that the PAP lacked viable alternatives for fostering economic growth.

He implied that the government resorted to traditional methods of expansion, such as construction and urban development.

He highlighted that the government is fixated on physically expanding the city—“digging, pouring concrete, and erecting structures”—to sustain GDP growth.

This approach, he argued, creates an illusion that Singapore remains a productive economic hub, despite potential downsides.

Dr Chee Advocates for the Value of Smaller Populations: Cites Political Freedom as Key to Innovation and Success

Dr Chee further contended that a smaller population did not necessarily hinder a nation’s success.

He cited several Scandinavian countries and Taiwan, emphasising their global brands and innovations despite their relatively small populations.

Dr Chee connected the success of these nations to their political freedoms, arguing that the ability to think and express oneself freely fostered innovation and societal progress.

He contrasted this with Singapore, where he claimed that the government controlled media and stifled freedom of expression.

He criticised the ruling People’s Action Party (PAP) for its centralised control and for limiting the potential of Singaporeans. Dr Chee used the metaphor of a “grotesque monkey” clinging to the nation, suggesting that the PAP hindered progress and growth.

Dr Chee emphasised that the quality of a population—its talent, energy, and potential—was far more important than its size.

He suggested that Singapore possessed the necessary attributes to succeed on a global scale but was held back by the current political landscape.

He urged Singaporeans to engage in critical thinking rather than passively accepting government narratives.

Dr Chee advocated for a more mature and sophisticated approach to governance and civic engagement, encouraging citizens to take an active role in shaping their society.

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Netizens criticise PM Wong’s video, urge Govt to address root causes of cost-of-living crisis

Netizens have voiced concerns over PM Wong’s approach to addressing the cost-of-living crisis. Many argue that distributing CDC vouchers provides only temporary relief and are calling for more substantial action on issues such as transport and rental costs.

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SINGAPORE: In response to Prime Minister Lawrence Wong’s video titled “Tackling Cost of Living Concern,” uploaded on 2 October, netizens expressed that the Singapore government should address fundamental issues like transport and rental costs, rather than relying on measures such as distributing Community Development Council (CDC) vouchers.

In the six-minute video, PM Wong acknowledged that although inflation has moderated, the cost of living remains a significant issue for many Singaporeans.

PM Wong assured Singaporeans that his team is committed to helping them through this challenging period.

He emphasised that while inflation is expected to decline further in 2024, prices will still rise from time to time.

He explained that delaying price adjustments would only worsen the situation in the future, but the government will work on mitigating the impact of any necessary increases.

The prime minister outlined that the long-term solution to managing living costs is to ensure Singaporeans have access to good jobs with better wages.

He added that higher wages should outpace inflation, allowing citizens to improve their living standards in real terms.

PM Wong also provided an economic outlook for 2024, predicting higher growth and lower inflation, which could lead to increases in real incomes for workers.

He noted that the government is closely monitoring economic conditions for 2025 and will reveal more of its plans in the upcoming Budget.

Recapping earlier initiatives, PM Wong said the government has allocated over $10 billion through the Assurance Package to help Singaporeans cope with rising living costs, including enhancements to the package.

He highlighted that this year, every household has received S$800 in CDC vouchers, alongside utility rebates and cash payouts.

PM Wong also touched on global inflation trends, explaining how disruptions from the pandemic and global conflicts affected prices.

He assured Singaporeans that the government has taken measures, such as strengthening the Singapore dollar, to shield them from the worst of these effects.

Netizens criticise government’s approach to rising cost of living

Hundreds of netizens have voiced their concerns under a Facebook post by The Straits Times on PM Wong’s video, criticising the government’s approach to addressing cost-of-living issues.

Many users expressed frustration, noting that despite the government’s repeated reassurances about helping Singaporeans, there has been a lack of action to address the ongoing increases in utility and transport fares.

Others echoed similar sentiments, with one user blaming the increase in GST to 9% as a major factor contributing to the rising cost of living. As Finance Minister, PM Wong was the key advocate of the GST hike and defended it when the opposition called for a deferment.

One netizen criticised the government’s actions as being counterproductive.  They pointed out that while the government raises prices in several areas, it simultaneously claims to be providing help, which they view as contradictory.

Netizens call for action on rising rental costs, criticise reliance on CDC vouchers

Many commenters also criticised the distribution of CDC vouchers as insufficient, urging the government to tackle root issues such as high rental and housing costs.

One netizen argued that CDC vouchers provide little relief, and reducing rental, medical, and food costs would be a more effective solution.

Another user called for standardised rental prices for hawker stalls and suggested that the government should fine landlords who raise rents excessively.

Other commenters focused on the need for more substantial measures, such as controlling hawker stall and coffee shop leases.

They argued that skyrocketing rental prices directly affect consumers through higher food costs.

One user proposed reducing government officials’ salaries and reforming other key policies such as lowering the GST and making housing more affordable as real solutions.

Additionally, some netizens highlighted the need to address transport and rental costs, noting that higher transport and raw material costs will continue to drive up consumer prices.

They urged the government to reduce rent for commercial shops and food stalls.

Netizens call for concrete measures in addressing cost of living

Some netizens expressed doubts about the government’s efforts to address the cost of living, calling for more transparency and concrete actions.

Many have called for clear metrics, such as housing prices, Certificate of Entitlement (COE) prices, transportation costs, and population growth, to be presented as proof of the government’s commitment to tackling these issues.

Other commenters urged the government to avoid short-term solutions such as payouts, which could ultimately lead to higher taxpayer costs.

They suggested more long-term measures, including lowering CPF contribution rates, which they view as a financial burden on lower-income earners.

 

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