Connect with us

Current Affairs

Forced to download TT & SGSecure: The startling truth hidden in the reviews of government apps

Published

on

In the light of grievances being aired relating to Singapore government apps—namely the technical issues with the TraceTogether app as well as the government’s revelation that the data from the app is accessible to the police despite earlier assurances that the data will only be used for contract tracing purposes—something peculiar and somewhat disturbing was highlighted in a reddit/r/Singapore thread.

Specifically, that many people have been forced to leave positive reviews on government apps in order to boost the app ratings on both the Appstore and Google Playstore.

A couple of people who were full-time National Servicemen (NSFs) noted that they were forced to download the TraceTogether app or sign up for extra duty shifts, or even be charged for insubordination.

This prompted several other reddit users to share about how they were forced to download the government’s anti-terrorism app, SGSecure and leave a positive review, while they were serving their national service. They, too, were faced with the same threat of signing up for extra shifts if they did not download the app.

One person even said that they could be “literally charged for Disobedience of General Orders” for not downloading the app.

This extends to apps, as another person said they were asked to ‘like’ Facebook pages that were associated to the Ministry of Defence and to leave positive reviews for the NS cookhouse.

Sifting through the thousands of reviews of the SGSecure app on both the Apple Appstore and Google Playstore revealed two things.

First, many 5-star reviews that were hyperbolic in describing the effectiveness of the SGSecure app. It is arguably one of the best displays of Singapore’s unique brand of humour on the internet.

On a more serious note, there were also many 1-star as well as 5-star reviews in which people stressed that they had only downloaded the app because they were forced to while they were serving national service.

The SGSecure app was released back in 2016 as part of a slew of measures for the SGSecure national movement which is aimed at uniting people in the face of terror threats as well as providing training on how to prevent and respond to such attacks.

Reviews from back in 2016 were mostly about malware and viruses which were infecting devices due to the app.

After that, though, the reviews were full of people complaining that they were forced to download the app, as well as the sarcastic ones about how the app saved them from a runway train and such.

It is not a leap to imagine that the government had NSFs download the app and leave positive reviews in order to boost the app’s credibility and justify the need for the app in the first place.

As for the TraceTogether app, we couldn’t find any reviews about people being forced by the Singapore Armed Forces (SAF) or the Singapore Police Force (SPF) to download the app or leave positive reviews.

What we did find were reviews about how people were upset that they had to download the app due to a government mandate, yet the app is still plagued by battery drainage and bluetooth issues.

Many people feel like they are forced to download the app as the Smart Nation and Digital Government Office (SNDGO) announced back in 20 October 2020 that TraceTogether-only SafeEntry will be progressively implemented at popular venues by the end of 2020 such as workplaces, schools, malls, food and beverage outlets and hotels across Singapore.

The TT reviews are also filled with comments about privacy concerns and the government’s u-turn on how the data would be utilised.

TraceTogether has a 2.4 stars rating on the Appstore. While on the Playstore it’s roughly the same at 2.5 stars. The TraceTogether app, however, has been downloaded over 1 million times on Android.

According to the Singapore Government Developer Portal, the app has been downloaded over 4.2 million times by Singapore residents as of 6 January 2021.

TraceTogether app rating for iOS (left) and Android

As for the SGSecure app, it is rated 2.5 stars out of 5 on the Apple Appstore. While on the Google Playstore, it’s rated 4.5. Though we note that a majority of the 5-star reviews on Google were the sarcastic ones, which has inflated the app’s rating.

The all has also been downloaded over 100,00 times on Android. The numbers are likely higher for iOS, based on the TT download ratios.

It is also clear that the Government still pushing hard for more people to download SGSecure by all the advertising and publicising it has done.

SGSecure app rating for iOS (left) and Android

TOC has reached out the Ministry of Defence (MINDEF) and the Ministry of Home Affairs (MHA) for comments.

 

Continue Reading
21 Comments
Subscribe
Notify of
21 Comments
Newest
Oldest Most Voted
Inline Feedbacks
View all comments

Current Affairs

Chee Soon Juan questions Shanmugam’s $88 million property sale amid silence from Mainstream Media

Dr Chee Soon Juan of the SDP raised concerns about the S$88 million sale of Mr K Shanmugam’s Good Class Bungalow at Astrid Hill, questioning transparency and the lack of mainstream media coverage. He called for clarity on the buyer, valuation, and potential conflicts of interest.

Published

on

On Sunday (22 Sep), Dr Chee Soon Juan, Secretary General of the Singapore Democratic Party (SDP), issued a public statement on Facebook, expressing concerns regarding the sale of Minister for Home Affairs and Law, Mr K Shanmugam’s Good Class Bungalow (GCB) at Astrid Hill.

Dr Chee questioned the transparency of the S$88 million transaction and the absence of mainstream media coverage despite widespread discussion online.

According to multiple reports cited by Dr Chee, Mr Shanmugam’s property was transferred in August 2023 to UBS Trustees (Singapore) Pte Ltd, which holds the property in trust under the Jasmine Villa Settlement.

Dr Chee’s statement focused on two primary concerns: the lack of response from Mr Shanmugam regarding the transaction and the silence of major media outlets, including Singapore Press Holdings and Mediacorp.

He argued that, given the ongoing public discourse and the relevance of property prices in Singapore, the sale of a high-value asset by a public official warranted further scrutiny.

In his Facebook post, Dr Chee posed several questions directed at Mr Shanmugam and the government:

  1. Who purchased the property, and is the buyer a Singaporean citizen?
  2. Who owns Jasmine Villa Settlement?
  3. Were former Prime Minister Lee Hsien Loong and current Prime Minister Lawrence Wong informed of the transaction, and what were their responses?
  4. How was it ensured that the funds were not linked to money laundering?
  5. How was the property’s valuation determined, and by whom?

The Astrid Hill property, originally purchased by Mr Shanmugam in 2003 for S$7.95 million, saw a significant increase in value, aligning with the high-end status of District 10, where it is located. The 3,170.7 square-meter property was sold for S$88 million in August 2023.

Dr Chee highlighted that, despite Mr Shanmugam’s detailed responses regarding the Ridout Road property, no such transparency had been offered in relation to the Astrid Hill sale.

He argued that the lack of mainstream media coverage was particularly concerning, as public interest in the sale is high. Dr Chee emphasized that property prices and housing affordability are critical issues in Singapore, and transparency from public officials is essential to maintain trust.

Dr Chee emphasized that the Ministerial Code of Conduct unambiguously states: “A Minister must scrupulously avoid any actual or apparent conflict of interest between his office and his private financial interests.”

He concluded his statement by reiterating the need for Mr Shanmugam to address the questions raised, as the matter involves not only the Minister himself but also the integrity of the government and its responsibility to the public.

The supposed sale of Mr Shamugam’s Astrid Hill property took place just a month after Mr Shanmugam spoke in Parliament over his rental of a state-owned bungalow at Ridout Road via a ministerial statement addressing potential conflicts of interest.

At that time, Mr Shanmugam explained that his decision to sell his home was due to concerns about over-investment in a single asset, noting that his financial planning prompted him to sell the property and move into rental accommodation.

The Ridout Road saga last year centred on concerns about Mr Shanmugam’s rental of a sprawling black-and-white colonial bungalow, occupying a massive plot of land, managed by the Singapore Land Authority (SLA), which he oversees in his capacity as Minister for Law. Minister for Foreign Affairs, Dr Vivian Balakrishnan, also rented a similarly expansive property nearby.

Mr Shanmugam is said to have recused himself from the decision-making process, and a subsequent investigation by the Corrupt Practices Investigation Bureau (CPIB) found no wrongdoing while Senior Minister Teo Chee Hean confirmed in Parliament that Mr Shanmugam had removed himself from any decisions involving the property.

As of now, Mr Shanmugam has not commented publicly on the sale of his Astrid Hill property.

Continue Reading

Comments

Redditors question support for PAP over perceived arrogance and authoritarian attitude

Despite Senior Minister Lee Hsien Loong’s warning that slimmer electoral margins would limit the government’s political space “to do the right things”, many Redditors questioned their support for the ruling PAP, criticising its perceived arrogance. They argued that SM Lee’s remarks show the party has ‘lost its ways’ and acts as if it alone can determine what is right. Others noted that the PAP’s supermajority allows for the passage of unfavourable policies without adequate scrutiny.

Published

on

In a recent speech, Senior Minister Lee Hsien Loong warned that “if electoral margins get slimmer, the government will have less political space to do the right things.”

Mr Lee, who served as Prime Minister for 20 years, highlighted the risks associated with increasingly competitive politics.

“It will become harder to disregard short-term considerations in decision-making. The political dynamics will become very different,” he stated during his speech at the Annual Public Service Leadership Ceremony 2024 on 17 September.

“Singaporeans must understand the dangers this creates, and so must the public service,” SM Lee stressed.

SM Lee pointed out that Singapore faces formidable internal and external challenges in the years ahead, with rising expectations and demands from citizens.

As growth becomes harder to achieve and politics becomes more fiercely contested, he warned, “Things can go wrong for Singapore too.”

He urged vigilance in preparing for an uncertain future, noting, “As the world changes, and as the generations change, we must do our best to renew our system – to ensure that it continues to work well for us, even as things change.”

Critique of PAP’s Arrogance and Disconnect from Singaporeans

The People’s Action Party (PAP) experienced a notable decline in its vote share during the 2020 General Election, securing 61.24% of the votes and winning 83 out of 93 seats, a drop from 69.9% in 2015.

A significant loss was in Sengkang GRC, where the PAP team, led by former Minister Ng Chee Meng, was defeated by the Workers’ Party (WP).

In discussions on Reddit, some users questioned why they should support the ruling PAP, criticising the party’s perceived arrogance.

They pointed out that SM Lee’s recent remarks illustrate that the party has strayed from effectively serving Singaporeans and seems to believe it has the sole authority to decide what is right.

Others highlighted that the PAP’s super-majority in Parliament enables the passage of unfavourable policies without sufficient scrutiny.

One comment acknowledged that while many older Singaporeans remain loyal to the PAP due to its past achievements, younger generations feel the party has failed to deliver similar results.

There is significant frustration that essentials like housing and the cost of living have become less affordable compared to previous generations.

The comment emphasised the importance of the 2011 election results, which they believe compelled the PAP to reassess its policies, especially concerning foreign labor and job security.

He suggested that to retain voter support, the PAP must continue to ensure a good material standard of living.

“Then, I ask you, vote PAP for what? They deserve to lose a supermajority. Or else why would they continue to deliver the same promises they delivered to our parents? What else would get a bunch of clueless bureaucrats to recognise their problems?”

Emphasising Government Accountability to the Public

Another Redditor argued that it is the government’s responsibility to be accountable to the people.

He further challenged SM Lee’s assertion about having less political space to do the right things, questioning his authority to define what is “right” for Singapore.

The comment criticised initiatives like the Founder’s Memorial and the NS Square, suggesting they may serve to boost the egos of a few rather than benefit the broader population. The Redditor also questioned the justification for GST hikes amid rising living costs.

“Policies should always be enacted to the benefit of the people, and it should always be the people who decide what is the best course of action for our country. No one should decide that other than us.”

The comment called for an end to narratives that present the PAP as the only party capable of rescuing Singapore from crises, stating that the country has moved past the existential challenges of its founding era and that innovative ideas can come from beyond a single political party.

Another comment echoed this sentiment, noting that by stating this, SM Lee seemingly expects Singaporeans to accept the PAP’s assumption that they—and by extension, the government and public service—will generally do the “right things.”

“What is conveniently overlooked is that the point of having elections is to have us examine for ourselves if we accept that very premise, and vote accordingly.”

A comment further argued that simply losing a supermajority does not equate to a lack of political space for the government to make the right decisions.

The Redditor express frustration with SM Lee’s rhetoric, suggesting that he is manipulating public perception to justify arbitrary changes to the constitution.

Concerns Over PAP’s Supermajority in Parliament

Another comment pointed out that the PAP’s supermajority in Parliament enables the passage of questionable and controversial policies, bypassing robust debate and discussion.

The comment highlighted the contentious constitutional amendments made in late 2016, which reserved the elected presidency for candidates from a specific racial group if no president from that group had served in the previous five terms.

A comment highlighted the contrast: in the past, the PAP enjoyed a wide electoral margin because citizens believed they governed effectively. Now, the PAP claims that without a substantial electoral margin, they cannot govern well.

Continue Reading

Trending