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New faces watching new media

Need for serious policy relook at govt’s new media engagement. PN Balji.

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PN Balji

Who says Cabinet changes here don’t spring surprises? Dig a little deep into the reshuffle announced by the Prime Minister on Thursday and you will find at least one.

Of all the ministries, only one has an Acting Minister. And for support, that Acting Minister has just one Parliamentary Secretary; that too a newbie as far as political appointments go.

All others have at least one, in some cases two, full minister and, at the very least, a Senior Parliamentary Secretary.

This is a surprise because the Ministry of Information and the Arts, which is being left under the charge of those who came into politics in the last elections in 2006 (Mr Lui Tuck Yew and Mr Sam Tan), is facing testing times that will determine how Singapore’s socio-political future will be shaped.

If there is one Cabinet appointment that needs an experienced hand, it is Mr Lui’s. With the internet media getting more shrill by the day and with the government still in a reactive mode in what’s thrown up in this largely faceless community, his job is going to be an onerous one.

Hovering over these developments is the next general elections and how the government will take its fight to the new media.

Three events in the last four months show how tricky things are getting.

The public ticking-off of a top civil servant for his article on his family’s culinary trip to France, the decision to come out with a report card sometime later this year on how well Town Councils are run and the Defence Ministry’s official response to the death of one of its medical officers in Melbourne. They all have one thing in common: by and large, it was the blogs and websites that were keeping the issues on the boil.

Having tasted blood, the new media is likely to push the envelope further. In fact, one website in a commentary recently said that bloggers will continue to push and push an issue until they get a reaction. In short, they are going into an area that has been out of bounds in Singapore: crusading journalism.

How the government responds to this effort to redraw the battle lines is primarily going to be Mr Lui’s job.

A crackdown will be a step backward for a government that has spoken of a light touch and for a country that is very plugged into the new internet world order. A folded-arms approach will mean surrendering to the new media community.

Mr Lui and his team have no other alternative but to engage this community. A robust defence of established principles is just not going to work. Instead, an unemotional sifting through of the issues discussed, identifying the talking points and responding to them is the way to move forward.

Here is an example. The angst over the Town Council debate late last year was all about two questions: Why did some of these organisations keep quiet about their investments in the doomed Lehman products? And why do they need to accumulate so much public money ($2 billion) in their sinking funds?

The government’s response should have tackled these questions directly and openly instead of, at least in one case, using that line from an old record: Be thankful.

Responses like this don’t wash anymore.

Mr Lui and his team need to convince the unconvinced that online media, despite misgivings of it being faceless and priding itself in a talk-first-think-later culture, is here to stay. And its influence can only grow.

They need to come out with a comprehensive plan in dealing and debating with them. Sometimes explaining policies painfully and patiently. Sometimes giving back as good as it gets. And, let me hasten to add, this cannot be done solely in the traditional media, which has been the practice all this while.

Mr Lui and Mr Sam Tan should not be the lone rangers in this fight. They need all the help they can get from every other arm of government. From MPs to civil servants, they must realise that the shift to the internet is irreversible.

MICA needs help and with the Cabinet changes already in place, the next best thing is to look at a high-level committee drawing people, even bloggers, to come together for a serious re-look of a policy that is in danger of being swept away by the currents of change.  

—- 

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Indonesia

Miss Universe cuts ties with Indonesia chapter after harassment allegations

The Miss Universe Organization severs ties with Indonesia franchise due to harassment claims. Malaysia edition canceled.

Women allege body checks before pageant. Investigation launched. Safety prioritized.

Indonesia winner to compete in November finale. Height requirement controversy.

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WASHINGTON, UNITED STATES — The Miss Universe Organization has cut ties with its Indonesia franchise, it announced days after allegations of sexual harassment, and will cancel an upcoming Malaysia edition.

In the complaint, more than a half dozen women said all 30 finalists for Miss Universe Indonesia were unexpectedly asked to strip for a supposed body check for scars and cellulite two days before the pageant’s crowning ceremony in Jakarta.

Their lawyer said Tuesday that five of the women had their pictures taken.

“In light of what we have learned took place at Miss Universe Indonesia, it has become clear that this franchise has not lived up to our brand standards, ethics, or expectations,” the US-based Miss Universe Organization posted Saturday night on social media site X, formerly known as Twitter.

It said that it had “decided to terminate the relationship with its current franchise in Indonesia, PT Capella Swastika Karya, and its National Director, Poppy Capella.”

It thanked the contestants for their bravery in coming forward and added that “providing a safe place for women” was the organization’s priority.

Jakarta police spokesman Trunoyudo Wisnu Andiko said Tuesday that an investigation into the women’s complaint has been launched.

The Indonesia franchise also holds the license for Miss Universe Malaysia, where there will no longer be a competition this year, according to the New York-based parent organizer.

In a lengthy statement posted to Instagram, Indonesia franchise director Capella denied involvement in any body checks.

“I, as the National Director and as the owner of the Miss Universe Indonesia license, was not involved at all and have never known, ordered, requested or allowed anyone who played a role and participated in the process of organizing Miss Universe Indonesia 2023 to commit violence or sexual harassment through body checking,” she wrote.

She added that she is against “any form of violence or sexual harassment.”

The Jakarta competition was held from 29 July to 3 August to choose Indonesia’s representative to the 2023 Miss Universe contest, and was won by Fabienne Nicole Groeneveld.

Miss Universe said it would make arrangements for her to compete in the finale, scheduled for November in El Salvador.

This year’s Indonesia pageant also came under fire for announcing a “significant change in this (year’s) competition guidelines” with the elimination of its minimum height requirement after it had crowned a winner.

In its statement, the Miss Universe Organization said it wanted to “make it extremely clear that there are no measurements such as height, weight, or body dimensions required to join a Miss Universe pageant worldwide.”

— AFP

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Malaysia

A Perodua service centre in Kuantan, Malaysia went viral for its strict dress code, Perodua responds

A dress code for vehicle servicing? A Malaysian car brand’s service centre dress code signage has puzzled netizens, raising queries about the need for attire rules during a routine service.

The manufacturer responded with an official statement after a flurry of comments, seeking to clarify and apologize.

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MALAYSIA: A dress code signage positioned at a service centre belonging to a prominent Malaysian car brand has sparked bewilderment among Malaysian netizens, who question the necessity of adhering to attire guidelines for a simple vehicle servicing.

The signage explicitly delineates clothing items that are deemed unsuitable, including sleeveless tops, short skirts, abbreviated pants, and distressed jeans.

The car manufacturer swiftly found itself flooded with comments from both inquisitive and irked Malaysian netizens. This surge in online activity prompted the company to issue an official statement aimed at clarifying the situation and extending an apology.

In a post that gained significant traction on the social media platform, politician Quek Tai Seong of Pahang State, Malaysia, shared an image to Facebook on Monday (7 Aug).

The image showcased a dress code sign prominently displayed at a Perodua Service Centre in Kuantan. Within the post, Quek posed the question: “Is this dress code applicable nationwide, or is it specific to this branch?”

The signage reads, “All customers dealing with Perodua Service Kuantan 1, Semambu, are requested to dress modestly and appropriately.”

Adding visual clarity to these guidelines, the sign features illustrative graphics that explicitly outline clothing items deemed unacceptable, including sleeveless tops, short skirts, short pants, and ripped jeans.

Delineating the specifics of the dress code, the signage stipulates that male visitors are expected to don shirts accompanied by neckties, opt for long pants, and wear closed shoes.

Conversely, female visitors are advised to don long-sleeved shirts, full-length skirts, and closed-toe footwear.

Perodua’s dress code sparks online uproar

Following the rapid spread of the post, Perodua’s official Facebook page found itself inundated with comments from both intrigued and frustrated Malaysian netizens, all seeking clarifications about the newly surfaced dress code policy.

Amidst the flurry of comments, numerous incensed netizens posed pointed questions such as, “What is the rationale behind the introduction of such regulations by the management? We demand an explanation.”

Another netizen expressed their dissatisfaction, arguing against the necessity of the rule and urging Perodua to take inspiration from the practices of other 4S (Sales, Service, Spare Parts, and Survey) automotive dealerships.

A concerned Facebook user chimed in, advocating for a more lenient stance, asserting that attempting to dictate customers’ clothing choices might not be in the company’s best interest.

Someone also commented in an angry tone, “Oi what is this? Going there for car service, not interview or working, right.”

As the discourse unfolded, it became evident that while some inquiries carried genuine weight, others chose to inject humor into the situation, playfully remarking, “If I wanted to buy a Myvi, I should buy or rent a formal attire first.”

“I sell economy rice at a hawker centre, I have never worn a long sleeve shirt and a tie… I guess I will not buy a Perodua car then.”

“I guess they will not serve those who wear short pants.”

Perodua addresses dress code controversy

As reported by Chinese media outlet Sin Chew Daily News, the manager of Kuantan’s Perodua Service Centre had acknowledged that the images on the dress code signage were misleading.

In response, the manager divulged that discussions had transpired with the head office, leading to the prompt removal of the signage to prevent any further misconceptions.

The manager clarifies, “We do encourage visitors to adhere to the dress etiquette, but we won’t go to the extent of restricting their choice of attire.”

He also revealed that currently, no complaints have been directly received from the public.

However, feedback from certain customers was relayed through Perodua’s agents.

Perodua also released an official statement by chief operating officer JK Rozman Jaffar on Wednesday (9 Aug) regarding the dress code on their official Facebook page.

The statement stated the dress code etiquette is not aligned with their official guidelines and they are currently conducting an official investigation on the matter followed by corrective measures to avoid the same incident from happening.

Perodua also extends its apologies for any inconvenience caused.

 

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